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Genisys Group Customer Support Executive Bangalore / Bengaluru Reviews

based on 23 reviews
Updated 17 Jan, 2025

Overall Rating

3.9/5
How AmbitionBox ratings work?

Category Ratings

4.0

Company culture

3.8

Work-life balance

3.8

Work satisfaction

3.6

Job security

3.4

Skill development

3.1

Salary

3.0

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Top Mentions in Genisys Group Customer Support Executive Bangalore / Bengaluru Reviews

23 reviews found

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People also ask about Genisys Group, Bangalore / Bengaluru Customer Support Executives

Is Genisys Group, Bangalore / Bengaluru a good place to work for Customer Support Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.9 out of 5 from over 23 employee reviews, it's clear that most customer support executives have an average experience working at Genisys Group, Bangalore / Bengaluru. Company culture holds the highest rating at 4.0, while career growth is rated the lowest amongst all factors at 3.0. Read reviews about company culture and career growth on AmbitionBox.
Does Genisys Group, Bangalore / Bengaluru pay their Customer Support Executives well?
According to AmbitionBox reviews, Genisys Group, Bangalore / Bengaluru customer support executives rate their salary and benefits at 3.1 out of 5, based on 23 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Genisys Group, Bangalore / Bengaluru's customer support executives salaries here and to read reviews specifically about salary and benefits at Genisys Group, Bangalore / Bengaluru for customer support executives, click here.
How is the work culture at Genisys Group, Bangalore / Bengaluru for Customer Support Executives?
Work culture at Genisys Group, Bangalore / Bengaluru for customer support executives is rated 4.0 out of 5 by 23 employees on AmbitionBox, indicating a generally positive environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The strong rating reflects a supportive and engaging atmosphere at Genisys Group, Bangalore / Bengaluru. To read reviews specifically about work culture at Genisys Group, Bangalore / Bengaluru for customer support executives, click here.
How is the job security at Genisys Group, Bangalore / Bengaluru for Customer Support Executives?
Based on 23 reviews on AmbitionBox, Genisys Group, Bangalore / Bengaluru's customer support executives rate job security at 3.6 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at Genisys Group, Bangalore / Bengaluru for customer support executives, click here.

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Gender Based Ratings for Genisys Group Customer Support Executive Bangalore / Bengaluru

based on 23 reviews
3.7
Rated by 7 Women

Rated 3.8 for Work satisfaction and 3.7 for Skill development

women
4.0
Rated by 16 Men

Rated 4.1 for Company culture and 3.9 for Work-life balance

men

Working Days for Genisys Group Customer Support Executive Bangalore / Bengaluru

based on 23 reviews
Monday to Saturday
60%
Rotational Shift
33%
Monday to Friday
7%

Work Timings for Genisys Group Customer Support Executive Bangalore / Bengaluru

based on 23 reviews
Flexible timing
Strict (9am - 6pm)
Strict (9.30am - 6.30pm)
63%
13%
13%
11% employees reported other strict timings

Shift Timings for Genisys Group Customer Support Executive Bangalore / Bengaluru

based on 23 reviews
Day shift
100%

Business Travel for Genisys Group Customer Support Executive Bangalore / Bengaluru

based on 23 reviews
No travel
60%
Within city
40%
12% more than the average Customer Support Executive Salary in India
View more details
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