Genisys Group Customer Support ExecutiveBangalore / Bengaluru Reviews
based on 23 reviews
Updated 17 Jan, 2025
Overall Rating
3.9/5
How AmbitionBox ratings work?
Category Ratings
4.0
Company culture
3.8
Work-life balance
3.8
Work satisfaction
3.6
Job security
3.4
Skill development
3.1
Salary
3.0
Promotions
Genisys Group is rated
3.9 out of 5 stars on
AmbitionBox, based on 23 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Genisys Group is rated
3.9 out of 5 stars on
AmbitionBox, based on 23 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Top Mentions
in Genisys Group Customer Support Executive Bangalore / Bengaluru Reviews
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23 reviews found
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Popular
Customer Support Executive in
Bangalore / Bengaluru
Full Time
·
Non Voice Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Salary
4.0
Skill development
5.0
Job security
3.0
Promotions
4.0
Work satisfaction
5.0
Company culture
4.0
Work-life balance
posted on 12 Jan 2024
Likes
This is my one of the best organizations ever I had been working with and management is pretty supportive and had a good colleagues
Salary - Good
Skill development - Good
Job security - Excellent
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Good
Dislikes
Team management is quite disappointing and nothing more than that
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Work related travel:This is a desk job.
Customer Support Executive in
Bangalore / Bengaluru
Full Time
·
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
5.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 12 Jun 2024
Likes
Good
Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
Canteen is not good
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Customer Support Executive in
Bangalore / Bengaluru
Full Time
·
Customer Success Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
4.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 19 Apr 2024
Likes
Coordination and good peoples
Salary - Excellent
Skill development - Excellent
Job security - Good
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
Canteen food
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Work related travel:This is a desk job.
Customer Support Executive in
Bangalore / Bengaluru
Full Time
·
Customer Success Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Salary
4.0
Skill development
4.0
Job security
5.0
Promotions
4.0
Work satisfaction
4.0
Company culture
4.0
Work-life balance
posted on 02 Dec 2023
Likes
Well,first and foremost, i would say the company’s overall reputation drew me in.
Skill development - Good
Job security - Good
Promotions - Excellent
Work satisfaction - Good
Company culture - Good
Work-life balance - Good
Dislikes
Explicity connect your answer to the new opportunity.
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Work related travel:This is a desk job.
Customer Support Executive in
Bangalore / Bengaluru
Full Time
·
Non Voice Department
4.0
Overall Rating
4.0
Category Ratings
5.0
Salary
5.0
Skill development
4.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
4.0
Work-life balance
posted on 16 Jan 2025
Likes
I mostly liked about working culture and also supportive management.
Salary - Excellent
Skill development - Excellent
Job security - Good
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Good
Dislikes
My only dislike about the holiday
Customer Support Executive in
Bangalore / Bengaluru
Full Time
·
Production & Manufacturing Department
5.0
Overall Rating
5.0
Category Ratings
1.0
Salary
1.0
Skill development
1.0
Job security
1.0
Promotions
3.0
Work satisfaction
3.0
Company culture
3.0
Work-life balance
posted on 04 Jan 2024
Likes
Work culture
Dislikes
Senior department is to rude and no good increment in salary
Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Customer Support Executive in
Bangalore / Bengaluru
Full Time
·
Voice / Blended Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Salary
1.0
Skill development
3.0
Job security
1.0
Promotions
2.0
Work satisfaction
4.0
Company culture
3.0
Work-life balance
posted on 01 Nov 2023
Likes
Good work environment
Company culture - Good
Dislikes
People's mentality
Salary - Poor
Skill development - Bad
Promotions - Bad
Work satisfaction - Poor
Work Details
Work days: Rotational Shift
(Strict Timings)
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Genisys Group.
Customer Support Executive in
Bangalore / Bengaluru
Full Time
·
Customer Success Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Salary
3.0
Skill development
5.0
Job security
2.0
Promotions
5.0
Work satisfaction
4.0
Company culture
4.0
Work-life balance
posted on 09 Jun 2023
Likes
The process which I got was amazing though I got an opportunity to learn about auto mobile industry.
Job security - Excellent
Work satisfaction - Excellent
Company culture - Good
Work-life balance - Good
Dislikes
Everything is fine at his place, but the salary hike part I wasn’t quiet satisfied.
Salary - Poor
Promotions - Poor
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Customer Support Executive in
Bangalore / Bengaluru
Full Time
·
Other Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Salary
4.0
Skill development
2.0
Job security
1.0
Promotions
2.0
Work satisfaction
4.0
Company culture
3.0
Work-life balance
posted on 26 Oct 2024
Likes
the work pressure is more
Skill development - Good
Company culture - Good
Dislikes
they are very strict with the quality of call.
Salary - Poor
Job security - Poor
Promotions - Bad
Work satisfaction - Poor
Customer Support Executive in
Bangalore / Bengaluru
Full Time
·
Operations Support Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Salary
2.0
Skill development
3.0
Job security
1.0
Promotions
5.0
Work satisfaction
2.0
Company culture
2.0
Work-life balance
posted on 25 Jul 2023
Likes
Process are good
Work satisfaction - Excellent
Dislikes
Judgemental colleagues dobule standards
Skill development - Poor
Promotions - Bad
Company culture - Poor
Work-life balance - Poor
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Support Executive in
Bangalore / Bengaluru
Full Time
·
Voice / Blended Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Salary
1.0
Skill development
2.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
3.0
Work-life balance
posted on 03 Mar 2023
Likes
On time Salary, good for freshers.
Dislikes
Mostly everything since the management is very very pathetic. Start from quality team, training and operation. Full of politics and unnecessary chaos.
Salary - Bad
Skill development - Bad
Job security - Poor
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Customer Support Executive in
Bangalore / Bengaluru
Full Time
·
Other Department
5.0
Overall Rating
5.0
Category Ratings
2.0
Salary
5.0
Skill development
5.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 06 Jan 2024
Likes
Work is good
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
There is no hike in salary.
Salary - Poor
Customer Support Executive in
Bangalore / Bengaluru
Full Time
·
Voice / Blended Department
3.0
Overall Rating
3.0
Category Ratings
4.0
Salary
2.0
Skill development
2.0
Job security
2.0
Promotions
3.0
Work satisfaction
4.0
Company culture
4.0
Work-life balance
posted on 19 May 2022
Likes
Work life balance and compensation
Salary - Good
Company culture - Good
Work-life balance - Good
Dislikes
Junior executive misusing their responsibility & that will impact directly to another employee and that employee will loss hopes & confidance because of improper support from management and company need to improve on employee recognition and equal opportunity with discussion & meeting.
Skill development - Poor
Job security - Poor
Promotions - Poor
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Customer Support Executive in
Bangalore / Bengaluru
Full Time
·
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
5.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 31 May 2022
Likes
Supportive mangers and team leaders
Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
More politics
Work Details
Starting strugles
Work timings: Flexible Timings
Work related travel: This job involves
Travel Within City.
Customer Support Executive in
Bangalore / Bengaluru
Full Time
·
Operations Support Department
3.0
Overall Rating
3.0
Category Ratings
4.0
Salary
3.0
Skill development
2.0
Job security
2.0
Promotions
1.0
Work satisfaction
2.0
Company culture
3.0
Work-life balance
posted on 17 Jan 2025
Likes
Nothing
Salary - Good
Dislikes
There is no job opportunity
Job security - Poor
Promotions - Poor
Work satisfaction - Bad
Company culture - Poor
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Customer Support Executive in
Bangalore / Bengaluru
Full Time
·
Voice / Blended Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Salary
3.0
Skill development
2.0
Job security
1.0
Promotions
2.0
Work satisfaction
2.0
Company culture
2.0
Work-life balance
posted on 25 Jan 2023
Likes
Not too much
Dislikes
Strict timing, salary is less
Salary - Bad
Job security - Poor
Promotions - Bad
Work satisfaction - Poor
Company culture - Poor
Work-life balance - Poor
Customer Support Executive in
Bangalore / Bengaluru
Full Time
·
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Salary
4.0
Skill development
5.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 18 Mar 2021
Likes
A good company to start our carrier
Skill development - Good
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
Nothing
Work Details
It was good
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Support Executive in
Bangalore / Bengaluru
Whitefield Bangalore Department
5.0
Overall Rating
5.0
Category Ratings
1.0
Salary
4.0
Skill development
5.0
Job security
4.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 06 Jan 2022
Likes
Genisys is wonderful company for those who want to work without any pressure because there is no target and any incentives as well also no any other income only have to wait the salary that's all and the work is very peaceful and wonderful no any pressure come work complete the login hours and go thats all about the company
Skill development - Good
Job security - Excellent
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
No any extra income like compensation bonus and attendence bonus and incentives extra money for extra work none of these
Salary - Bad
Work Details
Overall wonderful
Work days: Monday to Saturday
(Flexible Timings)
Work related travel:This is a desk job.
Customer Support Executive in
Bangalore / Bengaluru
Na Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Salary
2.0
Skill development
3.0
Job security
1.0
Promotions
2.0
Work satisfaction
1.0
Company culture
3.0
Work-life balance
posted on 09 Aug 2022
Likes
Na
Dislikes
Should have equal rights for all employees and avoid doing partiality..
Salary - Bad
Skill development - Poor
Promotions - Bad
Work satisfaction - Poor
Company culture - Bad
Work Details
Na
Work days: Monday to Saturday
(Flexible Timings)
Work related travel:This is a desk job.
Customer Support Executive in
Bangalore / Bengaluru
cleartax Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Salary
3.0
Skill development
4.0
Job security
4.0
Promotions
2.0
Work satisfaction
2.0
Company culture
2.0
Work-life balance
posted on 02 Oct 2019
Likes
specially the process which relates to gst where we gain knowledge about gst in depth
People also ask about Genisys Group, Bangalore / Bengaluru Customer Support Executives
Is Genisys Group, Bangalore / Bengaluru a good place to work for Customer Support Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.9 out of 5 from over 23 employee reviews, it's clear that most customer support executives have an average experience working at Genisys Group, Bangalore / Bengaluru. Company culture holds the highest rating at 4.0, while career growth is rated the lowest amongst all factors at 3.0. Read reviews about company culture and career growth on AmbitionBox.
Does Genisys Group, Bangalore / Bengaluru pay their Customer Support Executives well?
According to AmbitionBox reviews, Genisys Group, Bangalore / Bengaluru customer support executives rate their salary and benefits at 3.1 out of 5, based on 23 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Genisys Group, Bangalore / Bengaluru's customer support executives salaries here and to read reviews specifically about salary and benefits at Genisys Group, Bangalore / Bengaluru for customer support executives, click here.
How is the work culture at Genisys Group, Bangalore / Bengaluru for Customer Support Executives?
Work culture at Genisys Group, Bangalore / Bengaluru for customer support executives is rated 4.0 out of 5 by 23 employees on AmbitionBox, indicating a generally positive environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The strong rating reflects a supportive and engaging atmosphere at Genisys Group, Bangalore / Bengaluru. To read reviews specifically about work culture at Genisys Group, Bangalore / Bengaluru for customer support executives, click here.
How is the job security at Genisys Group, Bangalore / Bengaluru for Customer Support Executives?
Based on 23 reviews on AmbitionBox, Genisys Group, Bangalore / Bengaluru's customer support executives rate job security at 3.6 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at Genisys Group, Bangalore / Bengaluru for customer support executives, click here.
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