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Genisys Group Customer Support Executive Bangalore / Bengaluru Reviews

based on 21 reviews
Updated 26 Oct, 2024

Overall Rating

4.0/5
How AmbitionBox ratings work?

Category Ratings

3.9

Company culture

3.8

Work-Life balance

3.8

Work Satisfaction

3.6

Job Security

3.3

Skill development

2.9

Promotions/Appraisal

2.9

Salary & Benefits

Top Mentions in Genisys Group Customer Support Executive Bangalore / Bengaluru Reviews

21 reviews found

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People also ask about Genisys Group, Bangalore / Bengaluru Customer Support Executives

Is Genisys Group, Bangalore / Bengaluru a good place to work for Customer Support Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 4.0 out of 5 from over 21 employee reviews, it's clear that most customer support executives have a positive experience working at Genisys Group, Bangalore / Bengaluru. Company culture holds the highest rating at 3.9, while salary & benefits is rated the lowest amongst all factors at 2.9. Read reviews about company culture and salary & benefits on AmbitionBox.
Does Genisys Group, Bangalore / Bengaluru pay their Customer Support Executives well?
According to AmbitionBox reviews, Genisys Group, Bangalore / Bengaluru customer support executives rate their salary and benefits at 2.9 out of 5, based on 21 reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about Genisys Group, Bangalore / Bengaluru's customer support executives salaries here and to read reviews specifically about salary and benefits at Genisys Group, Bangalore / Bengaluru for customer support executives, click here.
How is the work culture at Genisys Group, Bangalore / Bengaluru for Customer Support Executives?
Work culture at Genisys Group, Bangalore / Bengaluru for customer support executives is rated 3.9 out of 5 by 21 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at Genisys Group, Bangalore / Bengaluru for customer support executives, click here.
How is the job security at Genisys Group, Bangalore / Bengaluru for Customer Support Executives?
Based on 21 reviews on AmbitionBox, Genisys Group, Bangalore / Bengaluru's customer support executives rate job security at 3.6 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at Genisys Group, Bangalore / Bengaluru for customer support executives, click here.

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Gender Based Ratings for Genisys Group Customer Support Executive Bangalore / Bengaluru

based on 21 reviews
3.7
Rated by 7 Women

Rated 3.9 for Work Satisfaction and 3.7 for Skill Development

women
4.1
Rated by 14 Men

Rated 4.0 for Company Culture and 3.9 for Work-Life Balance

men

Working Days for Genisys Group Customer Support Executive Bangalore / Bengaluru

based on 21 reviews
Monday to Saturday
57%
Rotational Shift
36%
Monday to Friday
7%

Work Timings for Genisys Group Customer Support Executive Bangalore / Bengaluru

based on 21 reviews
Flexible timing
Strict (9am - 6pm)
Strict (11am - 8pm)
67%
13%
7%
13% employees reported other strict timings

Shift Timings for Genisys Group Customer Support Executive Bangalore / Bengaluru

based on 21 reviews
Day shift
100%

Business Travel for Genisys Group Customer Support Executive Bangalore / Bengaluru

based on 21 reviews
No travel
64%
Within city
36%
12% more than the average Customer Support Executive Salary in India
View more details
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