Home
Communities
Companies
- Companies
  
  Discover best places to work
- Compare Companies
  
  Compare & find best workplace
- Add Office Photos
  
  Bring your workplace to life
- Add Company Benefits
  
  Highlight your company's perks
Reviews
- Company reviews
  
  Read reviews for 6L+ companies
- Write a review
  
  Rate your former or current company
Salaries
- Browse salaries
  
  Discover salaries for 6L+ companies
- Salary calculator
  
  Calculate your take home salary
- Are you paid fairly?
  
  Check your market value
- Share your salary
  
  Help other jobseekers
- Gratuity calculator
  
  Check your gratuity amount
- HRA calculator
  
  Check how much of your HRA is tax-free
- Salary hike calculator
  
  Check your salary hike
Interviews
- Company interviews
  
  Read interviews for 40K+ companies
- Campus placements
  
  Interviews questions for 1K+ colleges
- Share interview questions
  
  Contribute your interview questions
Jobs
Awards

WINNERS AWAITED!
- ABECA 2025
  
  WINNERS AWAITED!
  
  AmbitionBox Employee Choice Awards - 4th Edition
- ABECA 2024
  
  AmbitionBox Employee Choice Awards - 3rd Edition
- AmbitionBox Best Places to Work 2022
  
  2nd Edition
- AmbitionBox Best Places to Work 2021
  
  1st Edition

Add office photos

Employer? Claim Account for FREE

Genisys Group

Compare

based on 212 Reviews

Filter reviews by

Genisys Group Customer Service Executive Bangalore / Bengaluru Reviews

based on 9 reviews

Updated 14 Nov, 2024

Overall Rating

2.9/5

How AmbitionBox ratings work?

Category Ratings

3.2

Job security

3.2

Skill development

3.0

Company culture

2.7

Work-life balance

2.5

Work satisfaction

2.2

Salary

2.2

Promotions

Top Mentions in Genisys Group Customer Service Executive Bangalore / Bengaluru Reviews

9 reviews found

Sort by: Popular

Customer Service Executive in Bangalore / Bengaluru

Full Time

·

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

5.0

Skill development

5.0

Job security

3.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 03 Aug 2023

Likes

It is a good place to take experience, especially for freshers. Got to learn lot of things. The only BPM which I found where there was no stress or targets.

Skill development - Excellent
Job security - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Customer Service Executive in Bangalore / Bengaluru

Full Time

·

Operations Department

2.0

Overall Rating

2.0

Category Ratings

2.0

Salary

5.0

Skill development

5.0

Job security

3.0

Promotions

3.0

Work satisfaction

5.0

Company culture

3.0

Work-life balance

posted on 14 Nov 2024

Likes

good

Skill development - Excellent
Job security - Excellent
Company culture - Excellent

Dislikes

management is not good

Salary - Poor

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Customer Service Executive in Bangalore / Bengaluru

Full Time

·

Voice / Blended Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 07 Oct 2024

Likes

I don't like genesis

Dislikes

No support from team leader and manager More dissemination for employees Team leader jacab and santhosh alby , Avinash there support only Tamil employees santhosh and jacab always misbehave with girls always

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Customer Service Executive in Bangalore / Bengaluru

Full Time

·

Non Voice Department

3.0

Overall Rating

3.0

Category Ratings

1.0

Salary

1.0

Skill development

2.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 12 Nov 2024

Likes

Office is good and staff are supportative

Dislikes

Management is not helpful

Salary - Bad
Skill development - Bad
Job security - Poor
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Customer Service Executive in Bangalore / Bengaluru

Full Time

·

Customer Success Department

3.0

Overall Rating

3.0

Category Ratings

4.0

Salary

4.0

Skill development

2.0

Job security

2.0

Promotions

2.0

Work satisfaction

2.0

Company culture

3.0

Work-life balance

posted on 13 May 2023

Likes

Process was easy

Salary - Good
Skill development - Good

Dislikes

behavior of TL and basic things is how much ever employee does his job no appreciation and lot of partiality

Job security - Poor
Promotions - Poor
Work satisfaction - Poor
Company culture - Poor

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

Customer Service Executive in Bangalore / Bengaluru

Customer Support Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 15 Sep 2021

Likes

Everything I love working here

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Work Details

Happy

Work timings: Flexible Timings

Customer Service Executive in Bangalore / Bengaluru

Voice / Blended Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

4.0

Skill development

5.0

Job security

4.0

Promotions

4.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 12 Aug 2020

Likes

Good TL good working environment.

Skill development - Good
Job security - Excellent
Promotions - Good
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Good

Dislikes

Unrealistic quality parameters at the start of my process we would get fatal for fumbling and stammering, but later it got changed.

Work Details

Very good except quality parameters everything was good.

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

You are reading trusted reviews. Keep reading to find out more about Genisys Group.

Customer Service Executive in Bangalore / Bengaluru

CSR & Sustainability Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 21 Sep 2019

Likes

None

Dislikes

Worst company I have worked for. No offs on public holidays, no knowledge gaining programs. Uneducated team leaders, no salary appraisals, entirely politics in place of ijps and requests. management never supports employees at times of justice. Politics at office .

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Contacting customers assign for test drive as per Their request .

Work days: Rotational Shift (Flexible Timings)

Discover interview dos and don'ts from real experiences

Customer Service Executive in Bangalore / Bengaluru

Customer Support Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 09 Jun 2022

Likes

Awesome work place

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing much all good

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Return to all reviews

Top trending discussions

View All

Engineering - Software & QA

unsurpassedalbert

Trying to switch after 8 years

I have been working in IT INDUSTRY for 8 years in the same Company I always thought about stability and a secure job that's the reason. I never tried to switch but now due to family expenses I need to change companies in any conditions. Please can anybody suggest the companies with the same stability and security of jobs in the IT sector Worked in the following domains till now Hitech domain Banking(BFSI) domain Telecom - Verizon

Got a question about Genisys Group?

Ask anonymously on communities.

Claim your company page and respond to reviews as an employer.

Tell us how to improve this page.

Genisys Group Bangalore / Bengaluru Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 9 Genisys Group reviews submitted by Genisys Group employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Genisys Group is the right company for you. 50% of employees r...Read more

Home >
Reviews >
Genisys Group Reviews >
Genisys Group Customer Service Executive Bangalore / Bengaluru Reviews

Working Days for Genisys Group Customer Service Executive Bangalore / Bengaluru

based on 9 reviews

Rotational Shift

50%

Monday to Saturday

50%

Work Timings for Genisys Group Customer Service Executive Bangalore / Bengaluru

based on 9 reviews

Flexible timing

Strict (9am - 6pm)

86%

14%

Shift Timings for Genisys Group Customer Service Executive Bangalore / Bengaluru

based on 9 reviews

Day shift

100%

Business Travel for Genisys Group Customer Service Executive Bangalore / Bengaluru

based on 9 reviews

Within city

60%

No travel

40%

Genisys Group Customer Service Executive Salaries in Bangalore / Bengaluru

based on 48 salaries

₹1.7 L/yr - ₹3.5 L/yr

14% less than the average Customer Service Executive Salary in India

View more details

TCS

3.7

Compare

Wipro

3.7

Compare

Infosys

3.7

Compare

HCLTech

3.5

Compare

Popular Calculators

Are you paid fairly?

Monthly In-hand Salary Calculator

Gratuity Calculator

Salary Hike Calculator

Rate your company