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in Fusion CX Customer Success, Service & Operations Department Reviews
20 reviews found for "work life balance"
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asked in
Customer Care Executive interview
Q1. 2- What is BPO and it's complete name?
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Assistant Manager interview
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Career Growth
2w (edited)
effortlesswinner
·
ex -
Smarten Spaces
Need help in deciding from the following offers
I have the following offers:
1. Exl - 24 lpa fixed + 12% variable + 2 lakhs joining bonus
Position - manager
2. Infinite computer solutions - 30 lpa fixed
3. Deloitte - Still negotiating trying for 30-35 lpa
I am prioritizing long term employment as well as personal/ professional growth as I have major family responsibilities coming ahead in next year.
Please let me know your insights.
Update - Thank you for all the inputs everyone who all contributed to the discussion. I have actually made my decision, I will be joining ICS at technical lead - 37 LPA. They offered a sweet deal that is too good to resist.
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People also ask about Fusion CX's Customer Success, Service & Operations Department
Is Fusion CX's Customer Success, Service & Operations Department a good place to work for?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.7 out of 5 from over 47 employee reviews, it's clear that most employees have an average experience working at Fusion CX's Customer Success, Service & Operations Department. Skill development holds the highest rating at 3.7, while career growth is rated the lowest amongst all factors at 3.3. Read reviews about skill development and career growth on AmbitionBox.
Does Fusion CX's Customer Success, Service & Operations Department pay their employees well?
According to AmbitionBox reviews, Fusion CX's Customer Success, Service & Operations Department employees rate their salary and benefits at 3.4 out of 5, based on 47 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Fusion CX's Customer Success, Service & Operations Department salaries here and to read reviews specifically about salary and benefits at Fusion CX's Customer Success, Service & Operations Department, click here.
How is the work culture at Fusion CX's Customer Success, Service & Operations Department?
Work culture at Fusion CX's Customer Success, Service & Operations Department is rated 3.6 out of 5 by 47 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at Fusion CX's Customer Success, Service & Operations Department, click here.
How is the job security at Fusion CX's Customer Success, Service & Operations Department?
Based on 47 reviews on AmbitionBox, Fusion CX's Customer Success, Service & Operations Department employees rate job security at 3.4 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at Fusion CX's Customer Success, Service & Operations Department, click here.
Is work from home available at Fusion CX's Customer Success, Service & Operations Department?
According to AmbitionBox, 9% of Fusion CX's Customer Success, Service & Operations Department employees work from home permanently, 86% work from the office, and 5% follow a hybrid model, based on 191 reviews in the last 6 months. This indicates an inclination for in-office work arrangements with fewer remote options. To read reviews specifically about work-life balance at Fusion CX's Customer Success, Service & Operations Department, click here.
How do I get a job at Fusion CX's Customer Success, Service & Operations Department?
To get a job at Fusion CX's Customer Success, Service & Operations Department, start by browsing the current open positions here and apply for roles that align with your skills and interests. It’s crucial to tailor your resume and cover letter to highlight relevant experience. Additionally, research top Fusion CX interview questions and practice your responses to prepare thoroughly.
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Work Policy at Fusion CX Customer Success, Service & Operations Department
i
Workplace policy may vary based on Department, Designation and
Location.
based on 191 reviews in last 6 months
Work from office
86%
Permanent work from home
9%
Hybrid
5%
Other hybrid work policies
5%
Gender Based Ratings at Fusion CX Customer Success, Service & Operations Department
based on 657 reviews
Rated by 251
Women
Rated by 406
Men
Working Days at Fusion CX Customer Success, Service & Operations Department
based on 681 reviews
Rotational Shift
56%
Monday to Saturday
30%
Monday to Friday
6%
Other
6%
Alternate Saturday off
2%
Work Timings at Fusion CX Customer Success, Service & Operations Department
based on 681 reviews
Flexible timing
Strict (10am - 7pm)
Strict (9am - 6pm)
53%
15%
6%
26% employees reported other strict timings
Shift Timings at Fusion CX Customer Success, Service & Operations Department
based on 681 reviews
Day shift
Night shift
83%
17%
Business Travel at Fusion CX Customer Success, Service & Operations Department
based on 681 reviews
No travel
69%
Within city
26%
Within country
4%
International travel
1%
|
Customer Care Executive
163
salaries
|  ₹0.7 L/yr - ₹3.2 L/yr |
|
Team Lead
129
salaries
| ₹1.1 L/yr - ₹6.1 L/yr |
|
Customer Service Associate
97
salaries
| ₹1.1 L/yr - ₹2.3 L/yr |
|
Customer Service Executive
85
salaries
| ₹1 L/yr - ₹2.9 L/yr |
|
Assistant Manager
78
salaries
| ₹3 L/yr - ₹5.7 L/yr |
Explore more salaries
Office cab/shuttle
9 total
responses
International/On-site exposure
4 total
responses
Free meal
1 total
response
Health insurance
8 total
responses
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