Fusion CX Customer Success, Service & Operations Department Salaries in India

Likes

Nothing

Dislikes

Salary issues you will not get as much as your work There is no work life balance you need to work on off days as well There is no leave Ac off on running process shift end at 7 ac off at 6 No one care for you or agent

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Nothing

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...ur health issue happens then nobody cares, they told us to please login in home. 4) This main issue is with the salary, but even the amount we're supposed to receive, like the might allowance incentive, we don't actually get.

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Nothing

Dislikes

1) management doesn't care about you and your personal life 2) senior only care about there salary and there benefit 3) there was no leave and off 4) work pressure and if you say you are handling more that your that they will not listen and ask only justification 5) lot of loops holas are there that they use for there benefit 6) they guve this link to exist agent to give 5star for this company and sit beside them for all the rating so if you are looking at any 5 they are getting lot of pay or using loophole for extra money form office or ask to give 5 star 7) salary will not increase on time if you asked hr for it they will ask to site head site head will say to leave the office, 8) l and d team will come to you to know your problem if you say less salary they will not do anything and say why didn't you mail for this ,

Likes

Nothing, Management don't even care about there employee.

Dislikes

Nothing to like about it. They don't pay you on time and not even take responsibility to give response. No job security, imagine you wake up and see the email that you are fired . If you are joining definately can imagine one morning like this.

Likes

Work and life balance is good it's manageable, but as per the salary and promotions is very disgusting.

Dislikes

...fter 3 to 4 months later shared there is no record that I have cleared the IJP. The company is the salary is too much low from other companies. Maximum salary structure is in-hand is 11k to 12k. IJP full form in its sector is (Internal job promotion), but in fusion IJP means internal Jan pahchan. Who gives butter to there supervisors only they are getting the promotions.