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Fusion CX

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3.5

based on 1.5k Reviews

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1.5k
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Filter reviews by

Fusion CX Consulting Department Reviews

based on 4 reviews

Updated 29 Feb, 2024

Overall Rating

1.8/5

How AmbitionBox ratings work?

Category Ratings

3.4

Work-life balance

3.4

Skill development

3.4

Work satisfaction

3.3

Salary

2.5

Promotions

1.7

Company culture

1.7

Job security

Fusion CX is rated 1.8 out of 5 stars on AmbitionBox, based on 4 company reviews.This rating reflects a below average employee experience, indicating poor satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.

Explore Reviews by Department

View All

Consulting

1.8

• 4 Reviews

Customer Success, Service & Operations

3.6

• 697 Reviews

Sales & Business Development

3.3

• 53 Reviews

Quality Assurance

3.5

• 48 Reviews

Human Resources

3.8

• 43 Reviews

BFSI, Investments & Trading

3.3

• 33 Reviews

We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

4 reviews found

Sort by: Popular

Transitions Project Manager in Kolkata

Full Time

IT Consulting Department

1.0

Overall Rating

1.0

Category Ratings

3.0

Salary

3.0

Skill development

1.0

Job security

2.0

Promotions

3.0

Work satisfaction

1.0

Company culture

3.0

Work-life balance

posted on 29 Feb 2024

Likes

Good corporate office want to work as per the policy and good to gain knowledge and gives exposure to other region.

Dislikes

The work culture is totally bad they make the policy and they break the policy as per the management requirement.

Job security - Bad
Promotions - Poor
Company culture - Bad

Employer’s Response

Thank you for your feedback. We're glad you value the corporate office and learning opportunities. We regret to hear about your concerns regarding work culture and policy adherence. We're committed to maintaining consistency and improving our work environment. Please reach out at hr.grievances@fusioncx.com to discuss further. Best regards, The Fusion CX Team

Customer Support Advisor in Chandigarh

Airtel dth Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 05 Dec 2019

Likes

Staff

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Timing

Work Details

Great

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

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Customer Service Executive in Mohali

IT Consulting Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

4.0

Skill development

5.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

5.0

Work-life balance

posted on 05 Mar 2022

Likes

Good work environment and culture. Teammates are supportive.

Skill development - Good
Job security - Excellent
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Excellent

Dislikes

Salary is decent but Carrier growth is slow . There is a bond of 2 years before which you cannot resign.

Work Details

The job is quite interesting. I learnt everything on the job.

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Customer Service Executive in Kolkata

Full Time

IT Consulting Department

2.0

posted on 18 Feb 2024

Overall Rating

Return to all reviews

Top trending discussions

View All

Career Growth

a technical lead

11 YoE .NET Dev, Offer 1-36 LPA Hyderabad vs offer 2- 30 LPA Bengaluru

11 YoE .NET Developer, I'm already in Bengaluru. Offer 1 - 36-37 LPA - Hyderabad Hybrid - Service company (30K Employee). Offer 2- 30 LPA - Bengaluru Hybrid - Product Company(Less famous product company, but basis the interview I liked the company). Last CTC 29 LPA including Bonus.

Got a question about Fusion CX?

Ask anonymously on communities.

Jobs at Fusion CX

View all

Accountant Payable Executive

Kolkata

2-5 Yrs

Not Disclosed

Director - Mergers & Acquisitions

Kolkata

7-11 Yrs

Not Disclosed

Account Receivable Executive

Kolkata

2-4 Yrs

Not Disclosed

Trainer Telecommunication

Durgapur

4-7 Yrs

Not Disclosed

Job Requirement Medical Officer

Mumbai

0-5 Yrs

Not Disclosed

Customer Support Representative

Durgapur

1-4 Yrs

Not Disclosed

HR Recruiter

Mumbai

1-6 Yrs

Not Disclosed

Real Time Analyst ( RTA ) - WFM

Chennai

3-7 Yrs

Not Disclosed

HR Recruiter

Kolkata

1-6 Yrs

Not Disclosed

Manager - Company Secretary & Compliance

Kolkata

6-11 Yrs

Not Disclosed

More about working at Fusion CX

HQ - Ohio, United States, United States (USA)
Internet
1k-5k Employees (India)

Tell us how to improve this page.

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 4 Fusion CX reviews submitted by Fusion CX employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Fusion CX is the right company for you. 100% of employees reported the... working days at Fusion CX as Rotational Shift. 50% employees reported the work timings at Fusion CX as Flexible timing. Read more

Home >
Reviews >
Fusion CX Reviews >
Fusion CX Consulting Department Reviews Reviews

Working Days at Fusion CX Consulting Department

based on 4 reviews

Rotational Shift

100%

Work Timings at Fusion CX Consulting Department

based on 4 reviews

Flexible timing

strictPercentage

50%

Business Travel at Fusion CX Consulting Department

based on 4 reviews

No travel

100%

Fusion CX Salaries in Consulting Department in India

Customer Service Executive 4 salaries	₹1.2 L/yr - ₹1.8 L/yr
Senior Customer Service Executive 2 salaries	₹1 L/yr - ₹1 L/yr
Service Advisor 1 salary	₹1.5 L/yr - ₹1.5 L/yr
Senior Advisor 1 salary	₹1.6 L/yr - ₹1.6 L/yr
SAP SD Functional Consultant 1 salary	₹4.8 L/yr - ₹4.8 L/yr