Fujitsu Service Desk Agent Reviews

Likes

Work life balance is good, sometimes it varies project to project, but majority of the project has much flexibility on works

Dislikes

The promotions are delayed as higher management takes the decision and they don't have visibility on grounds

Work Details

Work days: Monday to Friday (Flexible Timings)

Likes

There is nothing to like about Fujitsu. Avoid

Dislikes

They have a very bad work culture where managers impose crazy school like rules. Literally the shift duration is for 9 hours and even if you have no work, you need to be online and the team manager monitors your online presence. Even if you’re the solo contributor to the team, it doesn’t matter. For them your presence online matters. Worst work culture and force you to work on very old projects with outdated technologies....Read More

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

1. work life balance, but sometimes higher authorities expects you to work overtime. 2. nothing as of now.

Dislikes

Rcrutrs are not aware of policies, what they tell at joining doesn't match hr policies. They threatn with hr action if refused to work on weekends. No skill development/ learning. Just copy paste. Not good for freshers or intermediate experienced candidates. A lots and lots of politics. Outdated technologies used, old style of working, everything is on exel. 3 months' notice period. Minimal salary hike. No additional bonus, no diwali gifts, no employee awards. Getting an approval needs to go through a lot of hierarchy leading in delayed work, communication gap, overall efficency....Read More

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Likes

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Work Details

Work policy: Total 11 days in office rest are WFH

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Dislikes

Likes

Likes

Likes I am satisfied but no new things to learn in my project.

Dislikes

Likes I am satisfied but no new things to learn in my project.What I noticed.

Work Details

Work policy: 3 days/week from office

Work timings: Strict Timings

Work related travel: This is a desk job.

Likes

I have worked at Fujitsu for 2 years. The work environment has been comfortable, and I didn’t face much pressure. However, I didn’t get many opportunities to learn new things."

Dislikes

"The work environment at Fujitsu has been comfortable, but this comfort limited my learning opportunities. Office politics and favoritism often create challenges, and micromanagement can sometimes be mentally exhausting."

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Good work culture. Work life balance.

Dislikes

No job security. Less projects. HR gives target to manager that they have to layoff x number of employees have to layoff from team.

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Some time back it's used to be a wonderful company, Leadership and internal politics, lack of ownership ruined company.

Dislikes

Ownership of leadership and limited opportunity, no one think about company only personal goals , leaders do not have any vision no goals no target, small projects , leaders are happy.

Likes

Job security, working places, cab facilities, hybrids working.

Dislikes

Huge politics in department, it’s an IT consultancy service provider company but working like manufacturing companies. Management told they are saying we have open policies but they having eggo problems if you asking any questions.

Work Details

Work policy: 11 days in a month

Work days: Monday to Friday (Flexible Timings)

Likes

Nothing only working here because I have no offers nd my work to put my 100%.

Dislikes

Limited project, bench policy is only 45 days after that u have to serve notice period in between u get project so withdrawal notice period and notice period: 3 months if u deny to resign to terminate nd if u r denying to say NO to work which is not matching your skills they will immediately fire you and I come across one thing recently I was on bench later on i got interviewed in 2 project but due to lack of some skills they not took me later on I got interviewed for JAPAN service line project they immediately onboarded which was not matching to skills but I had no option to say YES if I have not sat yes they would immediately fire me under the condition of SAY NO TO WORK nd for linux administrator server access must to troubleshoot, afterwards 1 day after i got interviewed in EUROPE line of buisness where I got selected and they agreed me to onboarding in their project which was suitable to my skills Now Japan region manager nd WFM spoc saying if I get release from this service line they will fire me from company.. so unwilling I m bind to work because I have no offer, so I suggest before joining pls be clear about policies,roles nd responsibility nd carrer growth,bench policy etc so overwall my experience is very bad 😞 here because here WFM works not Management...Read More

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Trainings of good quality and very illustrative and example oriented

Dislikes

HR & Management need to be more considerate towards employee needs and welfare They utilize a single FTE/resource for multiple projects/tasks. Skill mapping and resource allocation is very poor Lot of interference from management on day to day working

Likes

Fujitsu provides opportunities to develop skills in your area of interest and also supports in acquiring niche certification and Trainings. Due to less workforce in Fujitsu India as compared to other IT service organizations in India there are opportunities to move in to different roles without much issues as management also prefers rotation of employees instead of hiring externally. The office premises facility and admin support staff treat all employees with courtesy and respect. Due to less headcount , the office support staff knows each office going employee by their name and face hence there are negligible chances to face process humiliation while availing services from functions IT, HR, admin Security, parking etc. There are various mechanism for rewards and recognition for Good performers. Yearly leaves quota - 15 Annual Leaves , 15 Sick Leaves , 10 Casual Leaves, 10 Holidays , 5 days working, 8 hrs shift and Hybrid working 11 days every month....Read More

Dislikes

The bench policy in Fujitsu India is a drawback specially for professionals like Program/Project Managers and Project Implementation resources due to short term billable assignment to projects. However if someone joins delivery roles then it's not a major issue. Band Promotion is a challenge due to limitation of the band structure which is small and quota for yearly promotion is less and stringent. Only a handful of people in the leadership (mostly based in Pune) take decisions based on their instinct so better not to mess with them on any topic reason being they are quite elderly in their age / experience and they work with traditional government sector mindset that is why they mostly prefer sincere /Obedient people over straight forward/blunt people no matter how talented they might be. CAB pick/drop facility is not provided until the cost is approved by project. Except for few projects, the projects running on low cost margin don't approve CAB cost. One has to come to office on their own....Read More

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.