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Capita Customer Support Executive Reviews

based on 15 reviews
Updated 12 Apr, 2024

Overall Rating

2.4/5
How AmbitionBox ratings work?

Category Ratings

3.5

Company culture

3.1

Job Security

3.0

Work-Life balance

3.0

Work Satisfaction

2.7

Salary & Benefits

2.5

Promotions/Appraisal

2.3

Skill development

Top Mentions in Capita Customer Support Executive Reviews

15 reviews found

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People also ask about Capita's Customer Support Executives

How is Capita to work for?
Capita is rated 2.4 out of 5, based on 15 reviews by employees on AmbitionBox. Capita is known for Company culture which is rated at the top and given a rating of 3.5. However, Skill development is rated the lowest at 2.3 and can be improved. To know first hand how it is like to work at Capita read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Capita?
According to AmbitionBox ratings, Capita employees rate its salary and benefits as 2.7 out of 5. You can know more about Capita Salaries at AmbitionBox
How is the work culture at Capita?
Work culture is rated 3.5 at Capita by 15 employees. While job security is rated 3.1 and work-life balance is rated 3.0 at Capita. Read detailed reviews by employees of Capita on AmbitionBox.

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Gender Based Ratings for Capita Customer Support Executive

based on 13 reviews
2.5
Rated by 5 Women

Rated 4.6 for Company Culture and 4.0 for Work-Life Balance

women
1.3
Rated by 8 Men

Rated 2.7 for Job Security and 2.0 for Company Culture

men

Working Days for Capita Customer Support Executive

based on 15 reviews
Rotational Shift
46%
Monday to Friday
36%
Other
18%

Work Timings for Capita Customer Support Executive

based on 15 reviews
Flexible timing
Strict (4pm - 1.30am)
Strict (4.30pm - 1.30am)
36%
11%
11%
42% employees reported other strict timings

Shift Timings for Capita Customer Support Executive

based on 15 reviews
Day shift
Night shift
67%
33%

Business Travel for Capita Customer Support Executive

based on 15 reviews
No travel
73%
Within city
18%
Within country
9%
Capita Customer Support Executive Salary
based on 73 salaries
₹1.9 L/yr - ₹5.8 L/yr
13% more than the average Customer Support Executive Salary in India
View more details
softskill
Job/Soft skill training
1 total response
meal
Cafeteria
1 total response
retirement
Retirement benefits
0 total responses
cab
Office cab/shuttle
0 total responses
View All
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