FIS Customer Service RepresentativeGurgaon / Gurugram Reviews
Updated 13 May, 2023
Overall Rating
4.5/5
based on 5
reviews
Rating distribution
Category Ratings
4.6
Salary
4.4
Company culture
4.4
Job security
4.4
Skill development
4.2
Work-life balance
4.2
Work satisfaction
3.2
Promotions
What employees say about FIS?
Insights from employee reviews on AmbitionBox
Workplace insights
Strict (5pm - 9.30am)
38% employees reported
View more detailed insights
Gender based rating
5.0
Rated by Women
1 reviews
4.2
Rated by Men
3 reviews
FIS is rated
4.5 out of 5 stars on
AmbitionBox, based on 5 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the comp
...
Read more
FIS is rated
4.5 out of 5 stars on
AmbitionBox, based on 5 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
5 reviews found
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Popular
Customer Service Representative in
Gurgaon / Gurugram
Full Time
·
Customer Success Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
5.0
Job security
3.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 13 May 2023
Likes
The managment is very supportive.
Salary - Excellent
Skill development - Excellent
Job security - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
That there is no chnage of skills allowed , like one can not chnage into a chat or blended process from voice process ever.
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Representative in
Gurgaon / Gurugram
Full Time
·
Voice / Blended Department
2.0
Overall Rating
2.0
Category Ratings
3.0
Salary
1.0
Skill development
3.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 13 Mar 2023
Likes
Salary and benefits
Dislikes
Work culture
Skill development - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Customer Service Representative in
Gurgaon / Gurugram
Customer Service Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
4.0
Job security
4.0
Promotions
4.0
Work satisfaction
5.0
Company culture
4.0
Work-life balance
posted on 05 Aug 2022
Likes
Company attitude towards employees
Salary - Excellent
Skill development - Excellent
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Good
Dislikes
You should always be good performer
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Representative in
Gurgaon / Gurugram
Non Voice Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Salary
4.0
Skill development
4.0
Job security
4.0
Promotions
4.0
Work satisfaction
4.0
Company culture
4.0
Work-life balance
posted on 02 Jan 2022
Likes
Being on FIS for two years have made me build up my confidence on how to manage and handle the customers through chats. It not only gives me the confidence and experience but the environment taught me how to be a better person. I am lucky that I joined FIS. FIS is not a company but have become my family.
Salary - Good
Skill development - Good
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good
Dislikes
NA
Work Details
It was a great Journey with FIS.
Work days: Rotational Shift
(Strict Timings)
Customer Service Representative in
Gurgaon / Gurugram
Tourism Services Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Salary
1.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 26 Mar 2020
Likes
N/A
Dislikes
N/A
Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Work Details
N/A
Work timings: Strict Timings
Work related travel: This job involves
Travel Within City.