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Firstsource Solutions

Compare

based on 4.3k Reviews

Filter reviews by

Firstsource Solutions Project & Program Management Department Reviews

based on 9 reviews

Updated 5 Oct, 2023

Overall Rating

4.6/5

How AmbitionBox ratings work?

Category Ratings

4.2

Company culture

4.2

Work-Life balance

4.0

Work Satisfaction

4.0

Skill development

3.8

Salary & Benefits

3.5

Promotions/Appraisal

3.1

Job Security

Explore Reviews by Department

Project & Program Management

4.6

• 9 Reviews

Customer Success, Service & Operations

3.7

• 1.6k Reviews

BFSI, Investments & Trading

3.7

• 334 Reviews

Finance & Accounting

3.9

• 213 Reviews

Engineering - Software & QA

4.0

• 122 Reviews

Human Resources

3.6

• 111 Reviews

9 reviews found

Sort by: Popular

Project Lead in Chennai

Full Time

·

Technology / IT Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Promotions/Appraisal

4.0

Skill Development

4.0

Company Culture

5.0

Work Satisfaction

4.0

Salary & Benefits

5.0

Job Security

4.0

Work-Life Balance

posted on 25 Jan 2022

Likes

Firstsource basically provide the job security and open to work for all and internal movement help to choose right career path.

Dislikes

Should increase the allowance for night shift support people.

Work Details

We can able to balance work and personal life, some time might require extension of support due to crisis situation.

Work timings: Flexible Timings

Work related travel: This is a desk job.

Mortgage Process Associate in Mumbai

Full Time

·

Finance Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

4.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

4.0

Work-Life Balance

posted on 05 Oct 2023

Likes

Co operative and friendly management

Dislikes

Delay updates

Work Details

Work days: Monday to Friday (Strict Timings)

What people are saying about Firstsource Solutions

View All

a quality analyst

Am I getting paid less

I joined the company on Jan’23 as an associate with 3.8 LPA. Later I got promoted as QA on sept’23 and After 1 year I got it in papers on sept’24. Now my pay is 4.5 LPA and my fellow colleagues who joined from different companies are getting 9-14 LPA. What should I do?

Got a question about Firstsource Solutions?

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Senior Analyst (working remotely)

Full Time

·

Finance Department

4.0

Overall Rating

4.0

Category Ratings

2.0

Promotions/Appraisal

3.0

Skill Development

4.0

Company Culture

3.0

Work Satisfaction

3.0

Salary & Benefits

1.0

Job Security

4.0

Work-Life Balance

posted on 03 Oct 2023

Likes

WFM

Dislikes

Job security is very low

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Get interview-ready with top interview questions

View all 84 questions

Senior Analyst in Bangalore / Bengaluru

Financial Services Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 27 Jun 2022

Likes

Work from home

Dislikes

No proper hike

Work Details

Not bad

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Processing Executive in Salempur

Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

4.0

Company Culture

4.0

Work Satisfaction

4.0

Salary & Benefits

4.0

Job Security

4.0

Work-Life Balance

posted on 16 Oct 2021

Likes

I look forward to working at FirstSource. Because improve our skills..

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within Country.

Customer Executive in Bangalore / Bengaluru

Technology / IT Department

4.0

Overall Rating

4.0

Category Ratings

2.0

Promotions/Appraisal

3.0

Skill Development

5.0

Company Culture

2.0

Work Satisfaction

3.0

Salary & Benefits

5.0

Job Security

3.0

Work-Life Balance

posted on 25 Mar 2018

Likes

Full politics

Dislikes

Noo growth

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

Customer Service Associate in Chennai

Technology / IT Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Promotions/Appraisal

3.0

Skill Development

2.0

Company Culture

2.0

Work Satisfaction

2.0

Salary & Benefits

4.0

Job Security

3.0

Work-Life Balance

posted on 09 Feb 2018

Likes

Good platform for improving communication skills

Dislikes

Salary package

Work Details

Work days: Rotational Shift

You are reading trusted reviews. Keep reading to find out more about Firstsource Solutions.

Data Entry Operator in Trichy

Full Time

·

Technology / IT Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Promotions/Appraisal

4.0

Skill Development

4.0

Company Culture

4.0

Work Satisfaction

4.0

Salary & Benefits

5.0

Job Security

4.0

Work-Life Balance

posted on 04 Mar 2023

Likes

Easy moving in my life.

Dislikes

No

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Discover interview dos and don'ts from real experiences

Senior Associate in Kolkata

Domestic calls Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

2.0

Salary & Benefits

3.0

Job Security

5.0

Work-Life Balance

posted on 27 Sep 2022

Likes

Though salary was not satisfactory i was happy working with this company ...good managers and work culture....did not find any biasness ...appraisal happened based on data which was completely tracked by WFM team

Dislikes

Salary was not up to the mark

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

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Jobs at Firstsource Solutions

Hiring For Voice Process

Mumbai, Mumbai Suburban +1

0-5 Yrs

₹ 2-4.25 LPA

Hiring For Chat Process

Mumbai, Mumbai Suburban

0-1 Yrs

₹ 2-3 LPA

Senior Ar Caller

Chennai

2-5 Yrs

₹ 2-5 LPA

Apply now!! - Hiring For CSA international BPO - FirstSource

Bangalore / Bengaluru

0-5 Yrs

₹ 0.5-3 LPA

Customer Support Executive

Bangalore / Bengaluru

0-3 Yrs

₹ 0.5-3 LPA

Be a Customer Service Superstar with Attractive incentives - FSL

Bangalore / Bengaluru

0-4 Yrs

₹ 0.5-3 LPA

Exciting Career Opportunity at Firstsource!

Bangalore / Bengaluru

0-5 Yrs

₹ 0.5-3 LPA

Senior Executive - Service Quality

Goregaon, Mumbai

3-8 Yrs

Not Disclosed

Hiring For Chat Process

Mumbai, Mumbai Suburban

0-5 Yrs

₹ 2-3 LPA

Exciting Opening AT Firstsource - Customer support service

Bangalore / Bengaluru

1-6 Yrs

Not Disclosed

Tell us how to improve this page.

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 9 Firstsource Solutions reviews submitted by Firstsource Solutions employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Firstsource Solutions is the right company for you. ...Read more

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Firstsource Solutions Reviews >
Firstsource Solutions Project & Program Management Department Reviews Reviews

Working Days at Firstsource Solutions Project & Program Management Department

based on 9 reviews

Monday to Friday

45%

Rotational Shift

22%

Monday to Saturday

22%

Other

11%

Work Timings at Firstsource Solutions Project & Program Management Department

based on 9 reviews

Flexible timing

Strict (7.30pm - 4.30am)

Strict (5.30pm - 3.30am)

38%

16%

16%

30% employees reported other strict timings

Shift Timings at Firstsource Solutions Project & Program Management Department

based on 9 reviews

Night shift

Day shift

75%

25%

Business Travel at Firstsource Solutions Project & Program Management Department

based on 9 reviews

No travel

57%

Within city

29%

Within country

14%

Firstsource Solutions Salaries in Project & Program Management Department in India

Assistant Manager 7 salaries	₹8.3 L/yr - ₹10.5 L/yr
Project Manager 5 salaries	₹11 L/yr - ₹15 L/yr
Manager Technology 5 salaries	₹11.1 L/yr - ₹30 L/yr
Scrum Master 4 salaries	₹4 L/yr - ₹6 L/yr
Project Lead 4 salaries	₹6.1 L/yr - ₹7.2 L/yr

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