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Firstsource Solutions

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based on 4.7k Reviews

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About
Reviews
4.7k
Salaries
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Firstsource Solutions Finance & Accounting Department Mumbai Reviews

Updated 11 Mar, 2025

Overall Rating

2.9/5

based on 16 reviews

Rating distribution

5

3 (18.8%)

4

6 (37.5%)

3

1 (6.3%)

2

1 (6.3%)

1

5 (31.3%)

Category Ratings

3.1

Work satisfaction

2.9

Company culture

2.9

Job security

2.9

Skill development

2.8

Salary

2.6

Work-life balance

2.6

Promotions

What employees say about Firstsource Solutions?

Insights from employee reviews on AmbitionBox

Workplace insights

Monday to Friday

69% employees reported

Flexible timing

73% employees reported

No travel

85% employees reported

View more detailed insights

Gender based rating

3.1

Rated by Women

5 reviews

2.7

Rated by Men

10 reviews

Firstsource Solutions is rated 2.9 out of 5 stars on AmbitionBox, based on 16 company reviews.This rating reflects a below average employee experience, indicating poor satisfac ... Read more

Firstsource Solutions is rated 2.9 out of 5 stars on AmbitionBox, based on 16 company reviews.This rating reflects a below average employee experience, indicating poor satisfaction with the company's work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.

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Top Mentions in Firstsource Solutions Finance & Accounting Department Mumbai Reviews

We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

16 reviews found

Sort by: Popular

C.S.A in Mumbai

Full Time

·

Finance Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

3.0

Skill development

3.0

Job security

3.0

Promotions

4.0

Work satisfaction

4.0

Company culture

3.0

Work-life balance

posted on 19 Aug 2024

Likes

My personal experience over here was really good. Team leaders and employees were supportive. Freshers can take advantage of incentives as someone willing to work can earn more

Salary - Good
Work satisfaction - Good
Company culture - Good

Dislikes

Transportation was a big headache here. The cab or shuttle used to not get allotted on time

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Financial Analyst in Mumbai

Full Time

·

Finance Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 11 Mar 2025

Dislikes

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Overall Rating

Senior Associate in Mumbai

Full Time

·

Payroll & Transactions Department

5.0

Overall Rating

5.0

Category Ratings

2.0

Salary

4.0

Skill development

5.0

Job security

3.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 08 Mar 2025

Likes

Skill development - Good
Job security - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Salary - Poor

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Top Firstsource Solutions Interview Questions

Q1. Since you have been for long time market, What kind of Challenges market is ... read more

View answer (1)

Q2. What is the lat skill which you learn? and when?

View answer (1)

Get interview-ready with top interview questions

View all 6 questions

Q3. What is the difference between Hmo ppo pos?

Q4. Difficulties faced and the solutions

Q5. Ex. Mortgage vs DEED of Trust

Team Manager in Mumbai

Full Time

·

Accounting & Taxation Department

1.0

Overall Rating

1.0

Category Ratings

3.0

Salary

3.0

Skill development

2.0

Job security

2.0

Promotions

2.0

Work satisfaction

2.0

Company culture

1.0

Work-life balance

posted on 13 Feb 2025

Dislikes

Job security - Poor
Promotions - Poor
Work satisfaction - Poor
Company culture - Poor
Work-life balance - Bad

Overall Rating

Assistant Manager Finance in Mumbai

Full Time

·

Finance Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

4.0

Job security

3.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 13 Feb 2025

Likes

Salary - Good
Skill development - Good
Job security - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Associate in Mumbai

Full Time

·

Finance Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

4.0

Skill development

4.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

3.0

Work-life balance

posted on 18 Jan 2024

Likes

Na

Salary - Good
Skill development - Good
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Good

Dislikes

No dislike all good

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Finance Manager in Mumbai

Full Time

·

Finance Department

2.0

Overall Rating

2.0

Category Ratings

2.0

Salary

2.0

Skill development

1.0

Job security

2.0

Promotions

4.0

Work satisfaction

2.0

Company culture

1.0

Work-life balance

posted on 11 Jul 2023

Likes

There is nothing to like about

Work satisfaction - Good

Dislikes

U will never get appreciated for hard work

Salary - Poor
Skill development - Poor
Job security - Bad
Promotions - Poor
Company culture - Poor
Work-life balance - Bad

Work Details

Work days: Monday to Friday

Work related travel: This is a desk job.

You are reading trusted reviews. Keep reading to find out more about Firstsource Solutions.

Senior Customer Service Executive in Mumbai

Full Time

·

Senior Customer Service Associate Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 29 Dec 2022

Likes

Great working, Great team

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Everything was great

Work Details

Work policy: Nm

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Discover interview dos and don'ts from real experiences

Senior Underwriter in Mumbai

Full Time

·

Finance Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 03 May 2021

Likes

Nothing

Dislikes

Above star mark says it all

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

0 star

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Employee Benefits

Nothing

Customer Service Associate in Mumbai

Customer service associate sales Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

2.0

Job security

2.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 27 Apr 2022

Likes

Nothing..chat process will be a boon Team mates are supportive but managers are not sometimes

Dislikes

Lot of politics and also management needs complete revamp Process changes suddenly without any notice and say it's a business requirements Too many calls and low salary package and takes low hike They depend mainly on incentives here

Salary - Bad
Skill development - Bad
Job security - Poor
Promotions - Poor
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work life is okay and monotonous with sales targets which needs to be achieved

Work days: Rotational Shift

Work related travel: This job involves Travel Within City.

Finance Executive in Mumbai

Finance Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

3.0

Skill development

3.0

Job security

3.0

Promotions

3.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 28 Jan 2022

Likes

Job security is average type. Management is not bad. Company policies are very good

Salary - Good

Dislikes

I am not feeling bad at another job.

Work Details

I feeling good.

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Senior Associate in Mumbai

Finance Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

2.0

Skill development

5.0

Job security

2.0

Promotions

3.0

Work satisfaction

1.0

Company culture

5.0

Work-life balance

posted on 16 Apr 2021

Likes

There is a job security but salary and growth are both too slow.

Job security - Excellent
Work-life balance - Excellent

Dislikes

Salary Infrastructure

Salary - Bad
Skill development - Poor
Promotions - Poor
Company culture - Bad

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Assistant Manager in Mumbai

Treasury Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

4.0

Skill development

4.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

3.0

Work-life balance

posted on 29 Nov 2019

Likes

Culture

Skill development - Good
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Good

Dislikes

Nothing particular

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Customer Support Associate in Mumbai

Accounting & Taxation Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Salary

2.0

Skill development

4.0

Job security

2.0

Promotions

3.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 23 Mar 2018

Likes

One thing is good about firstsource is it provides Job security. It's good company for Freshers to start their career. It's also having good work environment.

Job security - Good

Dislikes

The major issue I guess is compensation and benefits. I find that no scope for learning and growing with company, company does not provide personal development training and knowledge improving training.

Salary - Poor
Skill development - Poor
Promotions - Poor

Work Details

I was in operation department its basically solving customer queries. It's totally back office Process. I used to handle four different processes.

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Customer Service Executive in Mumbai

Customer service Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

3.0

Skill development

2.0

Job security

2.0

Promotions

4.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 01 Apr 2019

Likes

The people were good and it was good experience

Work satisfaction - Good

Dislikes

The timings and the behaviours of the senior management

Job security - Poor
Promotions - Poor

Work Details

I was an senior executive in Comcast but dint get any perks also the insentives are very timely

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Employee Benefits

Nothing of the above were provided

Management Trainee in Mumbai

Accounting & Taxation Department

4.0

Overall Rating

4.0

Category Ratings

5.0

Salary

5.0

Skill development

3.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 01 Aug 2018

Likes

Helpful Teammates

Salary - Excellent
Skill development - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing as such

Top trending discussions

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Interview Tips & Stories

A Digital Markter

Got Rejected In an Interview, Just Because I Didn’t Answer a Personal Question

So, I got invited for this interview, and they told me to be there at 9 AM. Of course, I get there early, like 8:30, because I don't want to be late. But then I end up waiting for 1.5 hours. Seriously, they didn't even acknowledge me until 10. Then this HR lady calls me in, and she's totally unprofessional. She's like, on her phone, making personal calls while I'm sitting right there. And then she starts asking me these really weird questions, like what my nickname is, and what my dad does for a living. It got really uncomfortable when she started pressing for details about where my dad works. I mean, what does that have to do with anything? So I politely told her I didn't want to answer, and she actually said, "Then we can't continue this interview." I was honestly shocked. But instead of arguing, I just stood up and said, “Alright then.” And walked out. I left feeling pissed. Not only did they waste an hour of my time, but the HR rep was also rude and unprofessional..

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Jobs at Firstsource Solutions

Payment Posting Executive

Chennai

0-1 Yrs

₹ 1.75-2.25 LPA

Freshers - Customer Support Associate

Chennai

0-1 Yrs

₹ 0.8-1.5 LPA

Fresher !! International Customer Support Associate !! Firstsource !!

Chennai

0-1 Yrs

₹ 1-2.5 LPA

Freshers !! International BPO !! Firstsource!!

Chennai

0-1 Yrs

₹ 1.25-2.5 LPA

Openings For International Voice Process!! Experienced!!

Chennai

1-3 Yrs

Not Disclosed

Senior Saleforce Developer

Hyderabad / Secunderabad

6-11 Yrs

Not Disclosed

International Voice Process Executive

Mumbai Suburban, Mumbai

0-5 Yrs

₹ 2-4.5 LPA

Mega Walk in drive For Freshers in Firstsource!!! Attractive salary!!!

Chennai

₹ 1.75-2.25 LPA

Senior Analyst WFM- Lead Real Time Analyst

Mumbai

2-6 Yrs

Not Disclosed

Customer Support Associate

Mumbai

0-2 Yrs

₹ 2.5-3.25 LPA

More about working at Firstsource Solutions

HQ - Mumbai, Maharashtra, India
BPO
10k-50k Employees (India)
Public

Tell us how to improve this page.

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 16 Firstsource Solutions reviews submitted by Firstsource Solutions employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Firstsource Solutions is the right company for you. ... 69% of employees reported the working days at Firstsource Solutions as Monday to Friday. 73% employees reported the work timings at Firstsource Solutions as Flexible timing. Read more

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Firstsource Solutions Salaries in Finance & Accounting Department in Mumbai

Customer Service Associate 19 salaries	₹1.2 L/yr - ₹3 L/yr
Mortgage Underwriter 14 salaries	₹4.1 L/yr - ₹7.3 L/yr
Customer Service Executive 10 salaries	₹1.9 L/yr - ₹4.5 L/yr
Senior Customer Service Associate 6 salaries	₹1.7 L/yr - ₹4.4 L/yr
Assistant Manager Finance 5 salaries	₹6.5 L/yr - ₹13.9 L/yr

Explore more salaries

Employee Benefits at Firstsource Solutions Finance & Accounting Department Mumbai

Office cab/shuttle

1 total response

Health insurance

1 total response

Professional degree assistance

1 total response

Job/Soft skill training

1 total response

+1 more benefit

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