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Firstsource Solutions Customer Support Associate Bangalore / Bengaluru Reviews

Updated 4 Apr, 2025
Overall Rating
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4.2/5
based on 22 reviews

Rating distribution

Category Ratings

3.9

Skill development

3.8

Job security

3.7

Company culture

3.6

Salary

3.6

Work satisfaction

3.5

Work-life balance

3.3

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What employees say about Firstsource Solutions?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

Rotational Shift

73% employees reported

Flexible timing

Flexible timing

53% employees reported

No travel

No travel

54% employees reported

Gender based rating

4.4
female

Rated by Women

8 reviews

4.0
male

Rated by Men

14 reviews

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Top Mentions in Firstsource Solutions Customer Support Associate Bangalore / Bengaluru Reviews

22 reviews found

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People also ask about Firstsource Solutions, Bangalore / Bengaluru Customer Support Associates

Is Firstsource Solutions, Bangalore / Bengaluru a good place to work for Customer Support Associates?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 4.2 out of 5 from over 22 employee reviews, it's clear that most customer support associates have a positive experience working at Firstsource Solutions, Bangalore / Bengaluru. Skill development holds the highest rating at 3.9, while career growth is rated the lowest amongst all factors at 3.3. Read reviews about skill development and on AmbitionBox.
Does Firstsource Solutions, Bangalore / Bengaluru pay their Customer Support Associates well?
According to AmbitionBox reviews, Firstsource Solutions, Bangalore / Bengaluru customer support associates rate their salary and benefits at 3.6 out of 5, based on 22 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Firstsource Solutions, Bangalore / Bengaluru's customer support associates salaries here and to read reviews specifically about salary and benefits at Firstsource Solutions, Bangalore / Bengaluru for customer support associates, click here .
How is the work culture at Firstsource Solutions, Bangalore / Bengaluru for Customer Support Associates?
Work culture at Firstsource Solutions, Bangalore / Bengaluru for customer support associates is rated 3.7 out of 5 by 22 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas.
How is the job security at Firstsource Solutions, Bangalore / Bengaluru for Customer Support Associates?
Based on 22 reviews on AmbitionBox, Firstsource Solutions, Bangalore / Bengaluru's customer support associates rate job security at 3.8 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Firstsource Solutions, Bangalore / Bengaluru.

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