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Firstsource Solutions

Compare

based on 4.4k Reviews

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Firstsource Solutions Customer Service Associate Bangalore Rural Reviews

based on 10 reviews

Updated 15 Aug, 2022

Overall Rating

4.0/5

How AmbitionBox ratings work?

Category Ratings

4.0

Work Satisfaction

3.7

Skill development

3.7

Work-Life balance

3.6

Job Security

3.4

Company culture

3.3

Salary & Benefits

3.0

Promotions/Appraisal

10 reviews found

Sort by: Popular

Customer Service Associate in Bangalore Rural

Full Time

·

Voice / Blended Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Promotions/Appraisal

4.0

Skill Development

3.0

Company Culture

5.0

Work Satisfaction

4.0

Salary & Benefits

2.0

Job Security

5.0

Work-Life Balance

posted on 15 Aug 2022

Likes

All those days are in good memories but depends which Process you choose. Manegement needs to be improve.

Dislikes

If process are moving there are no responsibility to continue with old Associate.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Customer Service Associate in Bangalore Rural

Full Time

·

Banking Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 20 Apr 2022

Likes

Work culture

Dislikes

no reason

Work Details

Excellent

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

What people are saying about Firstsource Solutions

View All

a quality analyst

Am I getting paid less

I joined the company on Jan’23 as an associate with 3.8 LPA. Later I got promoted as QA on sept’23 and After 1 year I got it in papers on sept’24. Now my pay is 4.5 LPA and my fellow colleagues who joined from different companies are getting 9-14 LPA. What should I do?

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Customer Service Associate in Bangalore Rural

Full Time

·

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Promotions/Appraisal

4.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

3.0

Job Security

4.0

Work-Life Balance

posted on 08 Apr 2022

Likes

Work culture

Dislikes

The management

Work Details

Not good

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

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Customer Service Associate in Bangalore Rural

Full Time

·

Recruitment & Talent Acquisition Department

3.0

Overall Rating

3.0

Category Ratings

1.0

Promotions/Appraisal

3.0

Skill Development

1.0

Company Culture

3.0

Work Satisfaction

1.0

Salary & Benefits

3.0

Job Security

2.0

Work-Life Balance

posted on 02 Jun 2022

Likes

Nothing

Dislikes

Nothing

Work Details

Work days: Rotational Shift (Strict Timings)

Customer Service Associate in Bangalore Rural

Full Time

·

Healthcare Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 11 Jun 2021

Likes

Working environment .. Good management. Life balance.

Dislikes

Till now Nothing

Work Details

Good

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Customer Service Associate in Bangalore Rural

Customer Support Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Promotions/Appraisal

4.0

Skill Development

4.0

Company Culture

5.0

Work Satisfaction

4.0

Salary & Benefits

5.0

Job Security

4.0

Work-Life Balance

posted on 30 May 2021

Likes

JOB SECURITY AND IF YOU ARE ABLE TO BEAR ALL THE NEGLECTABLE THINGS IN THE COMPANY . ITS GOOD.

Dislikes

Promotions is typical too hard or no scope of any promotions .

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Customer Service Associate in Bangalore Rural

Voice / Blended Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Promotions/Appraisal

3.0

Skill Development

3.0

Company Culture

2.0

Work Satisfaction

1.0

Salary & Benefits

3.0

Job Security

3.0

Work-Life Balance

posted on 14 Sep 2021

Likes

Poor as far as pay s concerned..massively disappointed

Dislikes

Poor fnf process,disappointing

Work Details

Average

Work days: Rotational Shift (Strict Timings)

You are reading trusted reviews. Keep reading to find out more about Firstsource Solutions.

Customer Service Associate in Bangalore Rural

Customer Support Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Promotions/Appraisal

3.0

Skill Development

4.0

Company Culture

3.0

Work Satisfaction

2.0

Salary & Benefits

4.0

Job Security

4.0

Work-Life Balance

posted on 23 Mar 2021

Likes

Culture

Dislikes

environment, No food, No transport

Work Details

Work related travel: This job involves Travel Within City.

Discover interview dos and don'ts from real experiences

Customer Service Associate in Bangalore Rural

BOB Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

1.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

1.0

Salary & Benefits

4.0

Job Security

1.0

Work-Life Balance

posted on 12 May 2021

Likes

Job security and salary is on time

Dislikes

Salary is not good and career growth is no chance

Work Details

Work timings: Strict Timings

Work related travel: This is a desk job.

Customer Service Associate in Bangalore Rural

CSA Department

3.0

Overall Rating

3.0

Category Ratings

1.0

Promotions/Appraisal

3.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

1.0

Salary & Benefits

1.0

Job Security

1.0

Work-Life Balance

posted on 03 Dec 2020

Likes

I did not see the wooowwww factor of this company

Dislikes

No employee support

Work Details

Work days: Monday to Saturday (Strict Timings)

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Firstsource Solutions Customer Service Associate Reviews by Locations

Firstsource Solutions Bangalore Rural Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 10 Firstsource Solutions reviews submitted by Firstsource Solutions employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Firstsource Solutions is the right company for you. ...Read more

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Firstsource Solutions Customer Service Associate Bangalore Rural Reviews

Working Days for Firstsource Solutions Customer Service Associate Bangalore Rural

based on 10 reviews

Rotational Shift

49%

Monday to Saturday

38%

Monday to Friday

13%

Work Timings for Firstsource Solutions Customer Service Associate Bangalore Rural

based on 10 reviews

Flexible timing

Strict (10am - 7.30pm)

Strict (7am - 4pm)

44%

19%

19%

18% employees reported other strict timings

Shift Timings for Firstsource Solutions Customer Service Associate Bangalore Rural

based on 10 reviews

Day shift

100%

Business Travel for Firstsource Solutions Customer Service Associate Bangalore Rural

based on 10 reviews

No travel

71%

Within city

29%

Employee Benefits for Firstsource Solutions Customer Service Associate Bangalore Rural

Health insurance

2 total responses

Job/Soft skill training

4 total responses

Cafeteria

3 total responses

Professional degree assistance

1 total response

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