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EXL Service
based on 6.8k Reviews
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Full Time
Business Intelligence & Analytics Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Amazing learning experience and wonderful work space with encouraging colleagues
Nothing in specific
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
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Full Time
Business Intelligence & Analytics Department
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It's my perspective on my project not company Project and my manager is good Work is there, so get to to work with various clients and gain good exposure Bonus is paid upto 80% for sure which I feel is better than my previous org
Health Insurance is the worst No additional benefits I feel from the company Lot of cost cuttings.. If you work remotely, forget any benefits like team meet, outings, diwali or annual gifts. Promotions are ambiguous and very much opaque.
Work policy: 2 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Business Intelligence & Analytics Department
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Like the company provide secure jobs.
Promotion is very late and salary hike also very less in terms of basics and work life balance is very poor and facing politics.
Work policy: 2 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This job involves Travel Within Country.
Full Time
Management Consulting Department
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Nothing. Been regretting my decision of joining this place.
Everything. HRs are the worst. Company policies are stupid. Senior Management likes bootlickers. Especially in Retail. If anyone’s considering joining this hell think again.
Work policy: 2 days/week from office
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Full Time
Business Intelligence & Analytics Department
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Only the job security was there, And work life balance is fine
Everything. 0 diversity, office politics, no promotion or good appraisal. Given to those who are in good books of their managers.
Work policy: 2 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Software Development Department
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Nothing to like here
No growth and learning. No transparency and zero job security. People who has given many years to exl got fired a day after there project ended and they were not billable. Not employee friendly zero culture. Higher management is totally worthless
Full Time
General Insurance Department
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Their work culture is good overe there all supervisors and managers are supportive.
Their salary structure they don't do increment as employee expectations. And also they don't offers good salary to their employees in insurance Process.
Full Time
Service Delivery Department
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EXL Service is valued for its supportive work culture, diverse client exposure, and strong learning opportunities.
Some employees may find the workload at EXL Service challenging, with occasional high-pressure deadlines.
Work policy: 2 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Business Intelligence & Analytics Department
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Good learning for fresher and growth opportunities. Job security for campus hires. Hybrid and remote work available. Good worklife balance
Some managers are inexperienced in dealing with subordinates and will still have reportees
Work policy: 2 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Business Intelligence & Analytics Department
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Good work life balance in most of the projects. Salary hike is above average and good bonus if your review is good. Direct client interaction.
Learning is not great. Management is not very supportive. Office lacks lot of facilities.
Work policy: 2 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Finance Department
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It's a good company for freshers to learn if the team leads and managers are good and supportive
No employees benefits not a good response for the employees no proper hike and salary
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Finance Department
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There's is nothing to like..lots of politics and mental torture.
Extrem politics, manager ego issue, Micromanagement, don't allow to take leaves, try to control their colleague life's, personal interfere and can spoil their reporties career just because of theirs ego issues by not providing promotion and appraisal and ruin their rating. All the ways to demotivate people if they are not buttering them.
Work policy: 2 days/week from office
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Full Time
Non Voice Department
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company infrastructure is fine.
Company provides no cultural or employee engagement activities. No extra benefits of working on festivals. No relaxation for medical emergency.
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Full Time
Back Office Department
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Except the online trainings, everything is pathetic!!!
Promotion and Salary hikes are Pathetic!!! Upper leadership are the real world blood sucking worms, they don't hesitate even if they could suck 10 rupees from you...I haven't seen the level of cost cutting in any other company compared to what EXL have...very degraded corporate culture..!!!!
Full Time
Business Intelligence & Analytics Department
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I can't say anything good about EXL , they have lots of office politics , few managers like Baby singh she is very rude and unprofessional , she threat you directly about your promotion and job. please never join Baby singh team at all else your life will be pathetic.
office politics , very very slow promotion even if you are deserving, only those who are in good books (buttering people) will get the promotion. Baby singh worst manager ever.
Full Time
Non Voice Department
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Organization is very good like a goverment job.
Managment team of the process AFLAC which is I was working in is very bad. Too much cost cutting, too much pressure on the employees. They hire the employees on 6 months contract, however there have no policy in EXL.
Work related travel: This is a desk job.
Full Time
Technology / IT Department
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Not recommended for IT software people as all the technical work is outsourced. Good for people who technically talk but work on manual ppts
No HR department. The company events are lavish and mandatory to attend. Work life balance is totally on manager's wish. Only IT spocs are required here as no technology development is done here.
Full Time
Business Intelligence & Analytics Department
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Nothing
Work culture, zero work life balance as asked to work on every weekend by the the insurance analytics vp Namit. Such a toxic and insecure person. Zero empathy and fully corrupt creating a bad name for the company because of his way of handling this team. Thre is another lead Pankaj with no brains such a bad mix of people creating a bad culture. My recommendation in EXL join other vertical outside insurance Analytics. Won't recommend this team/ vertical at all....Read More
Work timings: Strict Timings
Work related travel: This is a desk job.
Full Time
Operations / Strategy Department
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I worked at EXL for nearly three years and had an incredibly fulfilling experience. The company's work culture stood out as one of the best aspects, fostering a positive and collaborative environment that greatly enhanced my professional growth. I truly appreciated the supportive management, opportunities for learning, and the overall satisfaction I derived from my role. It was a journey that enriched my skills and left a lasting positive impression on me....Read More
one aspect that I found less satisfactory was the salary, which I felt was not up to the mark. Despite this, the enriching experience and the excellent work culture made my time at EXL worthwhile.
Full Time
Retail Store Operations Department
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Pathetic management. Tonns of work pressure, no work life balance. Favouritism and only the ppl favoured are recognised and appraised.
No fair appraisal for years but they’d give you extra work and expect you to work like the person who got promoted. Micromanagement and stupid ppl are made promoted, who in turn don’t know how to resolve a simple issue.
Full Time
Finance Department
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Depends upon the client and the people you are working with. It's the people in the team which makes an atmosphere to work and not the brand name.
Should focus on providing competitive salaries and good raises to the efficient people working beyond the expectations.
Work policy: Work from home for people based out of Delhi NCR
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
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