EXL Service Assistant Manager Support Reviews

Likes

Pathetic management. Tonns of work pressure, no work life balance. Favouritism and only the ppl favoured are recognised and appraised.

Dislikes

No fair appraisal for years but they’d give you extra work and expect you to work like the person who got promoted. Micromanagement and stupid ppl are made promoted, who in turn don’t know how to resolve a simple issue.

Likes

Depends upon the client and the people you are working with. It's the people in the team which makes an atmosphere to work and not the brand name.

Dislikes

Should focus on providing competitive salaries and good raises to the efficient people working beyond the expectations.

Work Details

Work policy: Work from home for people based out of Delhi NCR

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Company has work life balance and flexible working hours in Analatics and Digital.

Dislikes

In last 3-4 years many veteran top management leave the organization and those who replace them they are not upto. They are trying to implement US work culture, like hire fire culture but in terms of package they are not even follow Indian market. The new top management don't even respect those who spend more than a decade in the organization.

Work Details

Work related travel: This is a desk job.

Likes

It's my perspective on my project not company Project and my manager is good Work is there, so get to to work with various clients and gain good exposure Bonus is paid upto 80% for sure which I feel is better than my previous org

Dislikes

Health Insurance is the worst No additional benefits I feel from the company Lot of cost cuttings.. If you work remotely, forget any benefits like team meet, outings, diwali or annual gifts. Promotions are ambiguous and very much opaque.

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

I like the people here specially my manager is very good and supportive.

Dislikes

The HR people of this company, not one of them will help you. They will only repeat what they are taught. "This is not in our policy". Just the same answer.

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Like the company provide secure jobs.

Dislikes

Promotion is very late and salary hike also very less in terms of basics and work life balance is very poor and facing politics.

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within Country.

Likes

Nothing. Been regretting my decision of joining this place.

Dislikes

Everything. HRs are the worst. Company policies are stupid. Senior Management likes bootlickers. Especially in Retail. If anyone’s considering joining this hell think again.

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Only the job security was there, And work life balance is fine

Dislikes

Everything. 0 diversity, office politics, no promotion or good appraisal. Given to those who are in good books of their managers.

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.