Eureka Customer Service Representative Reviews by 4 Employees | Rated 3.3/5

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4 reviews found

Sort by: Popular

Customer Service Representative in Chennai

Customer Care Service Department

2.0

Overall Rating

2.0

Category Ratings

1.0

Salary

2.0

Skill development

5.0

Job security

1.0

Promotions

2.0

Work satisfaction

2.0

Company culture

1.0

Work-life balance

posted on 16 Mar 2021

Likes

TL,Team manager & HR are friendly..

Job security - Excellent

Dislikes

Poor environment, No incentive,OT amount, increment.. Salary will be credited in the middle of next month. Single system is shared by more than one agent. Week off only 1 day but they force you to work on that day also..

Salary - Bad
Skill development - Poor
Promotions - Bad
Work satisfaction - Poor
Company culture - Poor
Work-life balance - Bad

Work Details

Average

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Customer Service Representative in Thane

Customer Service Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

4.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 30 Apr 2021

Likes

Good work experience.. TL's are very supportive.. Company policies are good, also they give good salary hike & bonus..

Salary - Good
Skill development - Good
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Work Details

The job is much interesting..

Work timings: Flexible Timings

Work related travel: This is a desk job.

Customer Service Representative in Thane

service Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

3.0

Skill development

5.0

Job security

3.0

Promotions

5.0

Work satisfaction

4.0

Company culture

5.0

Work-life balance

posted on 23 Mar 2021

Likes

I got the shift according to my convenience. and that was the thing I like the most. and the team leaders and managers are very supportive.

Job security - Excellent
Work satisfaction - Excellent
Company culture - Good
Work-life balance - Excellent

Work Details

I worked as csr for 1 year

Work timings: Flexible Timings

Work related travel: This is a desk job.

Top trending discussions

View All

From PIP to Promotion – The Greatest Jugaad Story Ever!

Hey, AB fam, PIP = Corporate death sentence. I was there too🥲—panicking, checking Naukri every 5 minutes, watching Bhagavad Gita reels at 2 AM. Priya Ma’am, my boss, had lost faith in me. Friends said, "Bro, PIP se promotion tak koi nahi jaata." But I refused to go down. My Survival Jugaad? Chai Pe Charcha – Timed my tea breaks with hers. "Ma’am, elaichi daalni chahiye thi." Next day? She agreed. Trst unlocked. In meetings, I nodded like a bobblehead. "Ma’am, truly visionary! Aap to corporate Rani Lakshmi Bai ho!" Smiles = Achieved.. Emotional Connect – She loved dogs. I updated my DP with one. "Ma’am, my dog wakes me up for meetings!" Bond = Secured.😉 The Final Jugaad – She looked stressed. "Ma’am, even Dhoni takes a break!" She smiled. Game over. After a few months "Congrats on your Promotion!" Moral? Hard work is good. Smart work is better. But jugaad? Boss, that’s the best! Got a crazier PIP escape? Drop it below! 😂👇

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posted on 25 Apr 2024

Likes

Dislikes

Work environment is not good

Salary - Bad
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posted on 06 Jun 2023

Likes

Nice supporting team mwadr

Skill development - Good
Work satisfaction - Good
Company culture - Good

Dislikes

The manager is so rude

Work-life balance - Poor

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

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posted on 11 Jun 2023

Likes

Proper Product knowledge

Dislikes

No personal life anytime works & lots of Meeting

Salary - Bad
Job security - Bad
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posted on 08 Jan 2023

Likes

Job security as well as everyone support . Spcly Faizan sir (aeroli branch) alwaz help employees regarding any problem.

Salary - Good
Skill development - Good
Job security - Excellent
Promotions - Good
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Good

Dislikes

Paid holidays are very few

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

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posted on 08 Jul 2021

Likes

Friends & boss are really good to me

Dislikes

Management was worst

Skill development - Poor
Job security - Poor
Company culture - Poor

Work Details

Work timings: Strict Timings

Customer Service Executive in Mumbai

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4.0

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Category Ratings

2.0

Salary

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Skill development

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Work satisfaction

4.0

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3.0

Work-life balance

posted on 20 May 2021

Likes

I am working for eureka from last 2 year the stuff of the process was excellent but due to salary issue I let .But for the fresher the eureka is a good option to start the career ...

Skill development - Good
Job security - Excellent
Work satisfaction - Good
Company culture - Good

Dislikes

Thanks

Salary - Poor

Work Details

Better

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

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3.0

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3.0

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posted on 13 Jan 2021

Likes

They are providing work from home

Skill development - Excellent
Job security - Excellent
Work satisfaction - Good

Dislikes

Salary never on time

Work Details

Overall 6 months experience

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

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1.0

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Promotions

1.0

Work satisfaction

1.0

Company culture

3.0

Work-life balance

posted on 01 Aug 2020

Likes

In condition of covid19 I am not working there

Skill development - Good

Dislikes

All the management are selfish

Salary - Poor
Promotions - Poor
Work satisfaction - Bad
Company culture - Bad

Work Details

Not good.

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Other Eureka Reviews

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posted on 31 Dec 2022

Likes

Nothing

Dislikes

The work placement and the manager level is poor than advisors.. no knowledge about process which they are working

Salary - Bad
Skill development - Poor
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work timings: Strict Timings

Work related travel: This is a desk job.

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posted on 24 Jun 2023

Likes

Nice place to work

Work satisfaction - Good
Work-life balance - Good

Dislikes

Nothing

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posted on 19 Apr 2023

Likes

All are good all is very saporting

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

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posted on 15 Feb 2023

Likes

Everything

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

There is nothing I dislike

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Work related travel: This is a desk job.

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posted on 18 May 2022

Likes

Dislikes

No work management and also leave policy not good..salary cycle is poor and also growth opportunities are less and Quality is not important to them

Salary - Bad
Skill development - Bad
Promotions - Poor
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

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posted on 20 Sep 2022

Likes

I working in Eureka with good nd happy

Salary - Good

Dislikes

No any dislike

Work Details

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posted on 30 Jul 2022

Likes

good experience

Dislikes

Nothing it is very good experience with eureka

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within Country.

Tellcolling voice experience 3 years (working remotely)

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posted on 01 Jun 2022

Likes

Yes muhje bahut achha laga us company me work karke

Salary - Excellent
Skill development - Good
Job security - Good
Promotions - Good
Work satisfaction - Good
Work-life balance - Good

Dislikes

Marriage karne keliye break lena pada

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Vice President in Kolkata

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Category Ratings

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posted on 23 Aug 2022

Likes

Excellent management. Very helpful;

Salary - Good
Skill development - Good
Job security - Excellent
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

There is nothing to dislike

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within City.

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Promotions

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posted on 29 Jun 2022

Likes

Very Bad management

Dislikes

There was nothing about good.

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Not too good

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

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Eureka Reviews by Designations

Eureka Customer Service Executive Reviews

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 4 Eureka reviews submitted by Eureka employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Eureka is the right company for you.

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