Essencea Infoserv is rated
2.0 out of 5 stars on
AmbitionBox, based on 13 company reviews.This rating
reflects a below average employee experience, indicating poor satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Essencea Infoserv is rated
2.0 out of 5 stars on
AmbitionBox, based on 13 company reviews.This rating
reflects a below average employee experience, indicating poor satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
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in Essencea Infoserv Customer Care Executive Reviews
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13 reviews found
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Popular
Customer Care Executive (working remotely)
Full Time
·
Voice / Blended Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 14 Mar 2023
Likes
Nothing to like about this company
Dislikes
No Hr contact point..no holidays,no comp off, no extra payment for working on holidays.. salary never comes on time..as per offer letter salary date was last of every month..but never got salary before 10 th or 15 th of next month.. they don't provide appointment letter ,salary slip or release letter.. struggled a lot to get the offer letter..got it finally after 10 th month..no confirmation policy..never expect salary hike .. because they don't have any appraisal policy.. no medical benifit..even in work from home,they don't provide internet bill or mob bill..in one word pathetic...Read More
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Care Executive in
Kolkata (working remotely)
Full Time
·
Voice / Blended Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 21 Aug 2024
Likes
It's a fake company and manager is biggest cheater
Don't work in eEssencea Infoserv, They are not given proper salary in time, they hold their salary anytime, they can terminate anytime, they don't give any payslip, they don't give over time amount, such a terrible experience, too much bad, I never seen this type of company,so bad.
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Care Executive in
Hyderabad / Secunderabad
Full Time
·
Voice / Blended Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 06 Jul 2023
Likes
No likes
Dislikes
Very worst experience
Work Details
Work policy:
2 days work from office and remaining days work from home
Work timings: Flexible Timings
Customer Care Executive (working remotely)
Full Time
·
Voice / Blended Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 04 Jun 2024
Likes
Good experience monthly salary
Dislikes
No issues good experience
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Care Executive (working remotely)
Full Time
·
Voice / Blended Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 19 Oct 2023
Likes
Nothing
Dislikes
Management is very poor and the AM and The Team Leaders are very bad they r making own rule they are not follow any rule which they given in offer letter.
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Care Executive (working remotely)
Full Time
·
Voice / Blended Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 11 Oct 2023
Likes
Nothing to like.
Dislikes
Very worst management. Uneducated TL's & QA's. No on time salary. No leaves or holidays.
No benefits of PF ESIC.
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
You are reading trusted reviews. Keep reading to find out more about
Essencea Infoserv.
I like this opportunity to do in this organization I thank to all may Trainers and support staff ...
Dislikes
Salary will not in time promise date not be credits
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Customer Care Executive in
Bangalore / Bengaluru
Accounting & Taxation Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
1.0
Company Culture
2.0
Work Satisfaction
1.0
Salary & Benefits
2.0
Job Security
3.0
Work-Life Balance
posted on 31 Oct 2021
Likes
Please, take a meeting of partner monthly 1 once and ask there problm regarding they face and even please get the better work from backend team they are not solving any tickets and repeatedly customers raising the ticket on same problem
Dislikes
Due to bad service provides to customer, immediately not allocating orders, customer moving to some other service
Work Details
It's hard to work, porter not giving any educational support to its employees
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Care Executive in
Hyderabad / Secunderabad
Operations Support Department
4.0
Overall Rating
4.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 08 Jul 2021
Likes
The company is open to innovation and readily adopts latest technology.
Work Details
Work timings: Strict Timings
Work related travel: This job involves
Travel Within City.
Customer Care Executive in
Hyderabad / Secunderabad
People also ask about Essencea Infoserv's Customer Care Executives
How is Essencea Infoserv to work for?
Essencea Infoserv is rated 2.0 out of 5, based on 13 reviews by employees on AmbitionBox.
Essencea Infoserv is known for Work-Life balance which is rated at the top and given a rating of 2.0. However, Career growth is rated the lowest at 1.6 and can be improved. To know first hand how it is like to work at Essencea Infoserv read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Essencea Infoserv?
According to AmbitionBox ratings, Essencea Infoserv employees rate its salary and benefits as 1.7 out of 5. You can know more about Essencea Infoserv Salaries at AmbitionBox
How is the work culture at Essencea Infoserv?
Work culture is rated 1.7 at Essencea Infoserv by 13 employees. While job security is rated 1.7 and work-life balance is rated 2.0 at Essencea Infoserv. Read detailed reviews by employees of Essencea Infoserv on AmbitionBox.