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Essencea Infoserv Customer Success, Service & Operations Department Reviews

based on 63 reviews
Updated 2 Dec, 2024

Overall Rating

2.6/5
How AmbitionBox ratings work?

Category Ratings

2.6

Skill development

2.5

Company culture

2.5

Work-Life balance

2.3

Work Satisfaction

2.3

Salary & Benefits

2.3

Job Security

2.2

Promotions/Appraisal

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2.5
 • 14 Reviews
1.8
 • 5 Reviews
3.1
 • 5 Reviews
Top Mentions in Essencea Infoserv Customer Success, Service & Operations Department Reviews

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Top Essencea Infoserv Interview Questions

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Q1. Do you have laptop/Desktop and Broadband Connection
View answers (4)
Q2. How u sale a product ...to customer
View answer (1)

Get interview-ready with top interview questions

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Q3. What you know about customer service..
View answer (1)
Q4. Is the porter service is more effective?
View answer (1)
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People also ask about Essencea Infoserv's Customer Success, Service & Operations Department

Is Essencea Infoserv's Customer Success, Service & Operations Department a good place to work for?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 2.6 out of 5 from over 117 employee reviews, it's clear that most employees have a below average experience working at Essencea Infoserv's Customer Success, Service & Operations Department. Skill development holds the highest rating at 2.6, while career growth is rated the lowest amongst all factors at 2.2. Read reviews about skill development and career growth on AmbitionBox.
Does Essencea Infoserv's Customer Success, Service & Operations Department pay their employees well?
According to AmbitionBox reviews, Essencea Infoserv's Customer Success, Service & Operations Department employees rate their salary and benefits at 2.3 out of 5, based on 117 reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about Essencea Infoserv's Customer Success, Service & Operations Department salaries here and to read reviews specifically about salary and benefits at Essencea Infoserv's Customer Success, Service & Operations Department, click here.
How is the work culture at Essencea Infoserv's Customer Success, Service & Operations Department?
Work culture at Essencea Infoserv's Customer Success, Service & Operations Department is rated 2.5 out of 5 by 117 employees on AmbitionBox, indicating a below-average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. This lower rating suggests that employees may experience challenges in aspects like collaboration, support, and overall satisfaction. To read reviews specifically about work culture at Essencea Infoserv's Customer Success, Service & Operations Department, click here.
How is the job security at Essencea Infoserv's Customer Success, Service & Operations Department?
Based on 117 reviews on AmbitionBox, Essencea Infoserv's Customer Success, Service & Operations Department employees rate job security at 2.3 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Essencea Infoserv's Customer Success, Service & Operations Department. To read reviews about job security at Essencea Infoserv's Customer Success, Service & Operations Department, click here.
How do I get a job at Essencea Infoserv's Customer Success, Service & Operations Department?
To get a job at Essencea Infoserv's Customer Success, Service & Operations Department, start by browsing the current open positions here and apply for roles that align with your skills and interests. It’s crucial to tailor your resume and cover letter to highlight relevant experience. Additionally, research top Essencea Infoserv interview questions and practice your responses to prepare thoroughly.

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Work Policy at Essencea Infoserv Customer Success, Service & Operations Department

i
Workplace policy may vary based on Department, Designation and Location.

based on 13 reviews in last 6 months

Permanent work from home

Permanent work from home

100%

Gender Based Ratings at Essencea Infoserv Customer Success, Service & Operations Department

based on 63 reviews
2.7
Rated by 21 Women

Rated 2.7 for Company Culture and 2.7 for Skill Development

women
2.5
Rated by 42 Men

Rated 2.6 for Skill Development and 2.4 for Work-Life Balance

men

Working Days at Essencea Infoserv Customer Success, Service & Operations Department

based on 63 reviews
Rotational Shift
72%
Monday to Saturday
21%
Other
7%

Work Timings at Essencea Infoserv Customer Success, Service & Operations Department

based on 63 reviews
Flexible timing
Strict (1pm - 10pm)
Strict (10am - 7pm)
30%
10%
7%
53% employees reported other strict timings

Shift Timings at Essencea Infoserv Customer Success, Service & Operations Department

based on 63 reviews
Day shift
Night shift
89%
11%

Business Travel at Essencea Infoserv Customer Success, Service & Operations Department

based on 63 reviews
No travel
87%
Within city
11%
Within country
2%
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