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Encore Capital Group Collections Executive Reviews

Updated 20 Aug, 2024

Overall Rating

2.9/5

based on 6 reviews

Rating distribution

5

4 (66.7%)

4

1 (16.7%)

3

0 (0%)

2

0 (0%)

1

1 (16.7%)

Category Ratings

1.8

Company culture

1.8

Job security

1.8

Salary

1.8

Work satisfaction

1.7

Work-life balance

1.7

Skill development

1.7

Promotions

What employees say about Encore Capital Group?

Insights from employee reviews on AmbitionBox

Workplace insights

Monday to Friday

50% employees reported

Flexible timing

100% employees reported

No travel

100% employees reported

View more detailed insights

Gender based rating

5.0

Rated by Women

1 reviews

2.9

Rated by Men

4 reviews

Encore Capital Group is rated 2.9 out of 5 stars on AmbitionBox, based on 6 company reviews.This rating reflects a below average employee experience, indicating poor satisfacti ... Read more

Encore Capital Group is rated 2.9 out of 5 stars on AmbitionBox, based on 6 company reviews.This rating reflects a below average employee experience, indicating poor satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.

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We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

6 reviews found

Sort by: Popular

Collections Executive in Gurgaon / Gurugram

Full Time

·

Customer Success Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 20 Aug 2024

Likes

There was nothing to like.

Dislikes

Everything is worse here. Even you have to do. The shift from midnight 12am till morning

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Collections Executive in GURGOAN

Full Time

·

Retail & B2C Sales Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 20 Nov 2021

Likes

Will get to learn lots of things such as consumer handeling skills & negotiation

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Employer’s Response

Thank you for sharing this feedback. We are glad that you are experiencing our value-driven culture to its full extent. As an organization, we pride ourselves in the wellbeing of our people and creating an environment where each one of us can thrive and realize our potential. It is because of committed individuals like you that we continue to achieve breakthrough results. All our industry recognitions, be it from Great Place to Work or AmbitionBox, are an ode to your resilient spirit. Wishing you a wonderful holiday season!

Collections Executive in Gurgaon / Gurugram

Retail & B2C Sales Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

3.0

Skill development

5.0

Job security

4.0

Promotions

4.0

Work satisfaction

5.0

Company culture

3.0

Work-life balance

posted on 20 Apr 2022

Likes

Work environment and compensation.

Salary - Good
Job security - Excellent
Promotions - Good
Work satisfaction - Good
Company culture - Excellent

Dislikes

Unprofessional behaviours

Work Details

Good

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Collections Executive in Gurgaon / Gurugram

ILCC Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

3.0

Job security

3.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 10 Sep 2018

Likes

Great company to work with.

Salary - Excellent
Skill development - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Putesh Peer

Collections Executive in Gurgaon / Gurugram

Collection Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

5.0

Skill development

5.0

Job security

4.0

Promotions

4.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 17 Aug 2018

Likes

I loved the over all in encore.. But i wish to join back once again.

Salary - Good
Skill development - Excellent
Job security - Excellent
Promotions - Good
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Excellent

Dislikes

I dnt think i disliked anything in encore

Work Details

I joined in a pilot batch then worked for collection in both in bound and outbound including backoffice

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Collections Executive in New Delhi

Full Time

·

Voice / Blended Department

5.0

posted on 21 Jan 2024

Overall Rating

Top trending discussions

View All

Salary Discussions, Hike & Promotions

New Job, Higher Pay, Now I’m Feeling Awkward

I’ve been at my new job for about six months now, and everything’s been going great! I’m getting positive feedback from my manager, and I get along well with the team. The thing is, when I started, my salary offer ended up being much higher than the initial number discussed during my interview. I didn’t negotiate and just accepted the offer. So, fast forward to happy hour with the team, and the topic of salary comes up. I, unfortunately, shared what I’m making, and let’s just say... it didn’t sit well with the others who have been on the team for years and make less than me. They weren’t mad at me, but now I’m feeling a bit uncomfortable and unsure how to handle this situation. Has anyone had something like this happen? How did you deal with it? Let’s chat!

Got a question about Encore Capital Group?

Ask anonymously on communities.

Other Encore Capital Group Reviews

We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

Accounts Manager in Gurgaon / Gurugram

Full Time

·

Customer Success Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

5.0

Skill development

3.0

Job security

2.0

Promotions

3.0

Work satisfaction

3.0

Company culture

2.0

Work-life balance

posted on 28 Nov 2024

Likes

Overall great learning experience and training program is one of the best.

Skill development - Excellent

Dislikes

Deduction in incentives and less appraisal and management difficult to listen to the concern once you have given 5 years to the company and no extra income for overtime only incentives if you’re lucky .

Promotions - Poor
Work-life balance - Poor

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Resident Expert in New Delhi

Full Time

·

Back Office Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

4.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 20 Oct 2024

Likes

Equality no matter who is on lowest designation or higher rules are same without any biases and favouritism.

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Internal joining processes are so tough si that a person can take 10-13 years to be promoted.

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Team Manager in New Delhi

Full Time

·

Business Process Quality Department

2.0

Overall Rating

2.0

Category Ratings

2.0

Salary

2.0

Skill development

4.0

Job security

1.0

Promotions

3.0

Work satisfaction

4.0

Company culture

3.0

Work-life balance

posted on 26 Jan 2025

Likes

Job security - Good
Company culture - Good

Dislikes

Salary - Poor
Skill development - Poor
Promotions - Bad

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Accounts Manager in New Delhi

Full Time

·

Customer Success Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

5.0

Skill development

5.0

Job security

2.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 15 Jan 2025

Likes

I like the work environment of Encore

Skill development - Excellent
Job security - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

No increment after working for a year

Promotions - Poor

Data Analyst in Gurgaon / Gurugram

Full Time

·

Data Science & Machine Learning Department

4.0

Overall Rating

4.0

Category Ratings

1.0

Salary

4.0

Skill development

4.0

Job security

1.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 12 Jan 2025

Likes

Work life balance

Skill development - Good
Job security - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

Salary and hikes

Salary - Bad
Promotions - Bad

Lead QA Engineer in Gurgaon / Gurugram (working remotely)

Full Time

·

Quality Assurance and Testing Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 12 Jan 2025

Likes

All is well

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing ....

Deputy Manager in Gurgaon / Gurugram

Full Time

·

Business Process Quality Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

4.0

Skill development

5.0

Job security

5.0

Promotions

4.0

Work satisfaction

4.0

Company culture

5.0

Work-life balance

posted on 07 Jan 2025

Likes

Growth opportunity is given to those who work hard

Salary - Excellent
Skill development - Good
Job security - Excellent
Promotions - Excellent
Work satisfaction - Good
Company culture - Good
Work-life balance - Excellent

Dislikes

Sometimes favouritism

Resident Expert in New Delhi

Full Time

·

Other Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 25 Dec 2024

Likes

I liked the company culture and employee relationship the way care their employees

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

dislike their no rehire policy

Debt Collection Executive in New Delhi

Full Time

·

Finance & Accounting - Other Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 20 Dec 2024

Likes

You are pretty sure about your family security

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Good

Dislikes

The manager who have been for morw than 15 yrs take compa y for granted

Accounts Manager in New Delhi

Full Time

·

Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 18 Dec 2024

Likes

I like environment and the content of the training.

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

I don't dislike a thing

More about working at Encore Capital Group

#3 Best Mid-Sized Financial Services Company - 2021

HQ - San Diego, California, United States (USA)
IT Services & Consulting
1k-5k Employees (India)

Tell us how to improve this page.

Encore Capital Group Collections Executive Reviews by Locations

Encore Capital Group Collections Executive Gurgaon / Gurugram Reviews

Encore Capital Group Reviews by Designations

Encore Capital Group Accounts Manager Reviews
Encore Capital Group Resident Expert Reviews
Encore Capital Group Process Expert Reviews
Encore Capital Group Group Manager Reviews
Encore Capital Group Associate Reviews
Encore Capital Group Data Analyst Reviews
Show more
Encore Capital Group Process Associate Reviews
Encore Capital Group Senior Group Manager Reviews
Encore Capital Group Debt Collector Reviews
Encore Capital Group Account Manager Process Expert Reviews

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 6 Encore Capital Group reviews submitted by Encore Capital Group employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Encore Capital Group is the right company for you. ... 50% of employees reported the working days at Encore Capital Group as Monday to Friday. 100% employees reported the work timings at Encore Capital Group as Flexible timing. Read more

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Encore Capital Group Collections Executive Reviews

Encore Capital Group Collections Executive Salary

based on 15 salaries

₹3 L/yr - ₹6.5 L/yr

62% more than the average Collections Executive Salary in India

View more details

Employee Benefits for Encore Capital Group Collections Executive

Office cab/shuttle

1 total response

Free meal

1 total response

Health insurance

1 total response

Office gym

1 total response

+2 more benefits

Compare Encore Capital Group with

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3.7

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4.0

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3.9

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