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Encore Capital Group Group Manager Reviews

Updated 10 Jul, 2024

Overall Rating

3.4/5

based on 20 reviews

Rating distribution

5

8 (40.0%)

4

5 (25.0%)

3

3 (15.0%)

2

0 (0%)

1

4 (20.0%)

Category Ratings

3.8

Company culture

3.3

Job security

3.1

Work-life balance

2.8

Skill development

2.8

Work satisfaction

2.7

Salary

2.3

Promotions

What employees say about Encore Capital Group?

Insights from employee reviews on AmbitionBox

Workplace insights

Monday to Friday

53% employees reported

Flexible timing

22% employees reported

No travel

81% employees reported

View more detailed insights

Gender based rating

3.3

Rated by Women

5 reviews

3.4

Rated by Men

15 reviews

Encore Capital Group is rated 3.4 out of 5 stars on AmbitionBox, based on 20 company reviews.This rating reflects an average employee experience, indicating moderate satisfacti ... Read more

Encore Capital Group is rated 3.4 out of 5 stars on AmbitionBox, based on 20 company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.

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Top Mentions in Encore Capital Group Group Manager Reviews

We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

20 reviews found

Sort by: Popular

Group Manager in Gurgaon / Gurugram

Full Time

·

Operations Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

4.0

Skill development

5.0

Job security

2.0

Promotions

3.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 10 Jul 2024

Likes

Very employee centric. Amazing work culture.

Skill development - Good
Job security - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Very slow growth and very low basic salaries.

Promotions - Poor

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Group Manager in Gurgaon / Gurugram

Full Time

·

Operations Department

3.0

Overall Rating

3.0

Category Ratings

1.0

Salary

1.0

Skill development

2.0

Job security

1.0

Promotions

2.0

Work satisfaction

3.0

Company culture

1.0

Work-life balance

posted on 23 Aug 2023

Likes

meal

Dislikes

pressure. no work life balance

Salary - Bad
Skill development - Bad
Job security - Poor
Promotions - Bad
Work satisfaction - Poor
Work-life balance - Bad

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Group Manager in Gurgaon / Gurugram

Full Time

·

Internal Legal Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

4.0

Skill development

5.0

Job security

4.0

Promotions

3.0

Work satisfaction

5.0

Company culture

3.0

Work-life balance

posted on 10 Jun 2022

Likes

Good work environment and culture. There's a gaming area

Skill development - Good
Job security - Excellent
Promotions - Good
Company culture - Excellent

Dislikes

Office politics is something I can't handle :(

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Group Manager in Gurgaon / Gurugram

Full Time

·

Operations Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

4.0

Company culture

1.0

Work-life balance

posted on 16 Feb 2023

Likes

Work culture is good for Account manager

Company culture - Good

Dislikes

Managers and poltics

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Work-life balance - Bad

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

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Group Manager in Gurgaon / Gurugram

Full Time

·

Operations Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

4.0

Job security

3.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 11 Jul 2022

Likes

Indeed a Great place to work for.

Salary - Good
Skill development - Good
Job security - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

NA

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Read Encore Capital Group Group Manager Reviews based on locations

3.3

Gurgaon / Gurugram

(19)

Group Manager in Gurgaon / Gurugram

Full Time

·

Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 10 Oct 2018

Likes

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Overall Rating

Excellent

Group Manager in Gurgaon / Gurugram

Voice / Blended Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

4.0

Skill development

4.0

Job security

3.0

Promotions

4.0

Work satisfaction

4.0

Company culture

5.0

Work-life balance

posted on 08 Oct 2022

Likes

Everything is at its place. One feels connected. There is a sense of oneness with the company. There has never been a thought in my span with Encore that I wake up and think ‘Ohh ! I need to go to work’.

Skill development - Good
Job security - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Excellent

Dislikes

Salary is one aspect I feel it can definitely be looked into. Market competitiveness is driving the sales force. Salary correction should happen every year irrespective of the grid. Some times I felt I was working with the govt where in we waited for the bill to be passed in parliament for the increase in salary.

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

You are reading trusted reviews. Keep reading to find out more about Encore Capital Group.

Group Manager in Gurgaon / Gurugram

Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

3.0

Skill development

4.0

Job security

3.0

Promotions

4.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 06 Jul 2022

Likes

Great place to work, excellent work culture, Employee centric company.

Salary - Excellent
Job security - Good
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Excellent

Dislikes

However very slow promotion rate. And not structured comparative approach.

Work Details

Work timings: Strict Timings

Work related travel: This job involves Travel Within City.

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Group Manager in Gurgaon / Gurugram

Operations Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 29 Jun 2022

Likes

Culture of the company

Dislikes

Politics and very diplomatic management

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Stressful

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Group Manager in Gurgaon / Gurugram

Banking Operations Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

3.0

Skill development

3.0

Job security

2.0

Promotions

2.0

Work satisfaction

3.0

Company culture

2.0

Work-life balance

posted on 08 Aug 2021

Likes

Company policies are good for employees safety otherwise management is really bad . All thanks for manu rikey and manu Sharma they were part of the organisation once

Dislikes

Management is turning really bad

Promotions - Poor
Work satisfaction - Poor
Work-life balance - Poor

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Group Manager in Gurgaon / Gurugram

Operations Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

3.0

Work-life balance

posted on 19 Jan 2022

Likes

Good place to work

Salary - Good
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent

Dislikes

Nothing bad about the company

Work Details

Amazing

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Group Manager in Gurgaon / Gurugram

ILCC Department

1.0

Overall Rating

1.0

Category Ratings

5.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

2.0

Work satisfaction

1.0

Company culture

3.0

Work-life balance

posted on 28 May 2022

Likes

Biased management..unfair practices

Salary - Excellent

Dislikes

Poor management..No matter how good you are with people and performance..all they want is politics and people to go on breaks with them and have nonsense with them..if you don't do so..you better leave the company or they will make it difficult for you.

Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Poor
Company culture - Bad

Group Manager in Gurgaon / Gurugram

Business Intelligence & Analytics Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 26 Sep 2019

Likes

One of the best organisation to work for

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

none til now

Work Details

Gm

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Employee Benefits

lots

Group Manager

Full Time

·

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 27 Jul 2019

Likes

Na

Salary - Good
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Na

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Group Manager in Gurgaon / Gurugram

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

4.0

Skill development

4.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 11 Oct 2019

Likes

It's a great place to work for and you can earn good amount of incentives if uou work hard.

Salary - Excellent
Skill development - Good
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

I love everything about Encore

Work Details

I worked as a group manager supporting team of 20 account managers. Every day would make you learn something new as you will face new chanllenges and will learn to overcome same.

Work timings: Flexible Timings

Work related travel: This is a desk job.

Group Manager in Gurgaon / Gurugram

Voice / Blended Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

3.0

Skill development

2.0

Job security

4.0

Promotions

3.0

Work satisfaction

2.0

Company culture

2.0

Work-life balance

posted on 15 Jul 2018

Likes

I liked the opportunity of earning money. As one could really make money in this company if work hard. In my 5 years tenure I definitely had good moments. I got support and exceptions too. It’s a good place if you are ready to burn your self

Promotions - Good

Dislikes

I hated their robot culture. They have changed for nothing. Company’s policies, culture, values are limited to board room discussions and to Town Hall. I realised more of this while handling my team. So if you are an individual with growth mindset and you want to develop your people it’s not the company for you. They only like people who are an YesMan and do whatever they say weather it’s right or wrong. Senior management is gender biased too. Good luck if you going to work there....Read More

Job security - Poor
Company culture - Poor
Work-life balance - Poor

Work Details

I had good time while working like nobody. It’s truly difficult working as a Group manager bcz you have a lots of new ideas, new enthusiasm, new opinion about developing your people but you are micromanaged all the time. It’s not encouraging

Work days: Rotational Shift (Flexible Timings)

Group Manager in Gurgaon / Gurugram

Non Voice Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

4.0

Skill development

2.0

Job security

3.0

Promotions

4.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 25 May 2018

Likes

It was good to work with Encore that helped me to enhanced my skills.

Salary - Good
Skill development - Good
Work satisfaction - Good

Dislikes

Management politics.

Job security - Poor

Work Details

Work timings: Strict Timings

Work related travel: This is a desk job.

Group Manager in Gurgaon / Gurugram

Non Voice Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

4.0

Job security

4.0

Promotions

4.0

Work satisfaction

5.0

Company culture

3.0

Work-life balance

posted on 22 May 2018

Likes

Learning

Salary - Good
Skill development - Good
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Excellent

Dislikes

Politics

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Group Manager in Gurgaon / Gurugram

Non Voice Department

1.0

Overall Rating

1.0

Category Ratings

2.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 27 Mar 2018

Likes

Nothing

Dislikes

Everything

Salary - Poor
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Rotational Shift (Strict Timings)

Group Manager in Gurgaon / Gurugram

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 26 Sep 2017

Likes

Great company to work with!!!!

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

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#3 Best Mid-Sized Financial Services Company - 2021

HQ - San Diego, California, United States (USA)
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1k-5k Employees (India)

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By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 20 Encore Capital Group reviews submitted by Encore Capital Group employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Encore Capital Group is the right company for you. ... 53% of employees reported the working days at Encore Capital Group as Monday to Friday. 78% employees reported the work timings at Encore Capital Group as Strict timing. Read more

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Encore Capital Group Group Manager Salary

based on 95 salaries

₹5 L/yr - ₹11.1 L/yr

67% less than the average Group Manager Salary in India

View more details

Employee Benefits for Encore Capital Group Group Manager

Office cab/shuttle

4 total responses

Free meal

4 total responses

Health insurance

4 total responses

Office gym

4 total responses

+4 more benefits

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