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Encore Capital Group
based on 555 Reviews
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Insights from employee reviews on AmbitionBox
83% employees reported
71% employees reported
80% employees reported
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Full Time
Operations Department
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Excellent
Full Time
Operations Department
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Culture, Environment
Pay scale, GM are a sandwich between DM and AM
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Operations Department
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The work environment
I dint like compensatio
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Voice / Blended Department
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All is well at this place
Some managers who will take personal vendeta
It is not balanced
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
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Voice / Blended Department
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Work culture, job security, learning opportunities
Variable Compensation is a challenge right now, also the growth path should be transparent Accordingly goals should be considered
Work days: Monday to Friday (Flexible Timings)
Read Encore Capital Group Senior Group Manager Reviews based on locations
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Voice / Blended Department
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They train you to get better at what you do ...the environment is so good that you end up making strong relationship with you peers & work together for one goal
Nothing
Work timings: Flexible Timings
Work related travel: This job involves International Travel.
Awesome
Voice / Blended Department
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Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Voice / Blended Department
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Their innovation to make make things better, be it corporate strategies, employee centricity or corporate social responsibility
Nothing!!
Work days: Rotational Shift (Flexible Timings)
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Full Time
Operations Department
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Excellent
Full Time
Operations Department
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Excellent
Top trending discussions
Full Time
Corporate Training Department
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Corporate culture
Growth is very slow at senior levels
Work policy: 3 days/week from office
Work timings: Flexible Timings
Work related travel: This is a desk job.
Full Time
Business Process Quality Department
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Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Business Process Quality Department
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Growth opportunity is given to those who work hard
Sometimes favouritism
Full Time
Operations / Strategy Department
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Opportunity to showcase talent Leadership team approachable Worked with different leaders one thing is common you have crises in life and you build that connect they will do everything to protect their employee, however you got to prove you are worth it and I feel it’s fair.. there is no free lunch anywhere
it’s over a decade I don’t see anything wrong here.
Work policy: 3 days/week from office
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Full Time
Software Development Department
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Free food and transportation
There is no career growth, no trainings, All the good work transferred to vendors and employees used to work on legacy projects and old technologies.
Working as a team lead,
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Operations Department
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Work Culture
We can revisit non hiring policies on a case to case basis
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Collection Department
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The only thing you will like in encore is every thing seems too true to be positive.
Basic Salary is low and salary is fixed no matter you are fresher or experienced. People says encore is famous for unlimited incentive wait untill you see ground reality 8-9 years ago people use to make good money. Forget about weekend the organisation doesn't gives you a weekends off except some work group & back office so there goes Your work life balance. Job Security hello Encore is an organisation which is famous for their ATL (Asked To Leave) policy you made a mistake your performance is low company politely tells you to get out by ATL, if you are short tempered person encore is not for you trust me they ATL you like anything. Encore does provide IJP's based on 18 months or 24 months in organisation the candidate shouldn't be on disciplinary actions or PIP for last 6 months before applying and have made 24 or 18 months into organisation, Encore gives IJP in various departments, again it depends on your overall performance and score card. What is most frustrating is even if you become a manager you still have to work on weekends. In all in all if you want to be in encore perform well they don't entertain jokers or time-passer...Read More
Work days: Rotational Shift (Flexible Timings)
Work related travel: This job involves Travel Within City.
Full Time
Customer Success Department
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Overall great learning experience and training program is one of the best.
Deduction in incentives and less appraisal and management difficult to listen to the concern once you have given 5 years to the company and no extra income for overtime only incentives if you’re lucky .
Work days: Rotational Shift (Strict Timings)
Work related travel: This job involves Travel Within City.
Full Time
Back Office Department
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Equality no matter who is on lowest designation or higher rules are same without any biases and favouritism.
Internal joining processes are so tough si that a person can take 10-13 years to be promoted.
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Full Time
Voice / Blended Department
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Good
Full Time
Customer Success Department
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All fine
Shift timings were not good here
Full Time
Other Department
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Excellent
Full Time
Customer Success Department
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probably everything
none
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Full Time
CSR & Sustainability Department
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Excellent
Full Time
Operations Department
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Salary package is little low with capping which haven't been revised
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Full Time
Voice / Blended Department
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Great company culture
Salaries should be increased
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
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AmbitionBox has 10 Encore Capital Group reviews submitted by Encore Capital Group employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Encore Capital Group is the right company for you. ... 83% of employees reported the working days at Encore Capital Group as Rotational Shift. 71% employees reported the work timings at Encore Capital Group as Flexible timing. Read moreClix Capital Services
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