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Encore Capital Group
Comparebased on 553 Reviews
Video summary
Filter reviews by Encore Capital Group Account Manager Process Expert Reviews
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Category Ratings
Company culture
Work-life balance
Promotions
Salary
Work satisfaction
Job security
Skill development
What employees say about Encore Capital Group?
Insights from employee reviews on AmbitionBox
Workplace insights
Monday to Friday
80% employees reported
Flexible timing
67% employees reported
No travel
100% employees reported
View more detailed insights
Gender based rating
Rated by Women
3 reviews
Rated by Men
3 reviews
Jobseekers also viewed
6 reviews found
Account Manager Process Expert in Gurgaon / Gurugram
Full Time
Banking Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Everything is perfect
- Salary - Excellent
- Promotions - Excellent
- Work satisfaction - Good
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Nothing to tell
Work Details
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Account Manager Process Expert in New Delhi
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Shift timings
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Nothing dislikes, everything was good. Good environment, work energy
Work Details
Work days: Monday to Friday (Flexible Timings)
Account Manager Process Expert in Gurgaon / Gurugram
Full Time
Banking Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
It’s the best place to work Work environment is one of the best thing at encore capital. Apart from this one get full support from office management
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
No not at all
Work Details
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Account Manager Process Expert in Gurgaon / Gurugram
Account Management Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Amazing to work good organizations
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Nothing everything is perfect
Work Details
Amazing
Work timings: Flexible Timings
Work related travel: This is a desk job.
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Account Manager Process Expert in Gurgaon / Gurugram
Collection & Recovery Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
The culture of work
- Salary - Good
- Skill development - Good
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Account Manager Process Expert in Gurgaon / Gurugram
Fashion & Accessories Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Everything
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Nothing
Work Details
It wasn't hectic at all...it was the best job.
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
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Similar Designation Reviews
Senior Associate in New Delhi
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
- Salary - Good
- Skill development - Good
Dislikes
- Job security - Bad
- Work satisfaction - Poor
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Deputy Manager in Gurgaon / Gurugram
Full Time
Business Process Quality Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Growth opportunity is given to those who work hard
- Salary - Excellent
- Skill development - Good
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Good
- Company culture - Good
- Work-life balance - Excellent
Dislikes
Sometimes favouritism
Process Associate in Gurgaon / Gurugram
Full Time
Accounting & Taxation Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
I don't know actually I am just writing to read the review
- Skill development - Excellent
- Job security - Excellent
- Work satisfaction - Excellent
- Company culture - Good
- Work-life balance - Excellent
Dislikes
Nothing that I know
- Salary - Bad
- Promotions - Poor
Work Details
Work days: Monday to Friday (Flexible Timings)
Work related travel: This job involves Travel Within City.
Process Associate in Gurgaon / Gurugram
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Everything
- Salary - Excellent
- Skill development - Good
- Job security - Good
- Work satisfaction - Good
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
I was deployed under Teamslease payroll
Work Details
Work days: Rotational Shift (Strict Timings)
Work related travel: This job involves Travel Within City.
Process Associate in Gurgaon / Gurugram
Full Time
Non Voice Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Good company, best environment
- Salary - Good
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Salary.. issue with abit
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Team Lead in Gurgaon / Gurugram
Full Time
Software Development Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Free food and transportation
Dislikes
There is no career growth, no trainings, All the good work transferred to vendors and employees used to work on legacy projects and old technologies.
- Skill development - Bad
- Job security - Poor
- Promotions - Bad
- Work satisfaction - Poor
Work Details
Working as a team lead,
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Process Associate in Gurgaon / Gurugram
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Facilities, three times meal and both sides
- Salary - Good
- Work satisfaction - Good
- Company culture - Good
- Work-life balance - Good
Dislikes
Package is too low
Work Details
Work days: Rotational Shift (Flexible Timings)
Customer Support Executive in Gurgaon / Gurugram
Contractual
Legal Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Work environment.
- Salary - Good
- Skill development - Good
- Job security - Good
- Work satisfaction - Good
- Company culture - Good
- Work-life balance - Good
Dislikes
Transport facilities- Transport rules are not same for all.
Customer Care Executive in Gurgoan
Administration Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Job security was thr, work culture was different from other organizations. Management was brilliant.
Dislikes
Encore capital group was very different from other companies. I have worked for many companies but Encore was employee friendly. The management was very nice. I can't say I dislike anything everything was upto the mark.
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Poor
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Poor
Work Details
It was brilliant,
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Senior Associate in Gurgaon / Gurugram
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
The best thing about encore is its employees who are working hard to earn their living because of excessive unemployment around the country. The best part is Encore don't value it.
Dislikes
Terribly worst management. HRs are least bothered about your issues. No Growth. Management create unnecessary pressure and work load. Very high target expectations. Managers manipulate associate to deliver more than their caliber and they don't even get paid well. Incentive slabs have been lowered down a lot and in return unnecessary workload has been imposed on employees.
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
The job is really hectic. No standard protocols.
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Other Encore Capital Group Reviews
Accounts Manager in New Delhi
Full Time
Collection Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
The only thing you will like in encore is every thing seems too true to be positive.
- Company culture - Good
Dislikes
Basic Salary is low and salary is fixed no matter you are fresher or experienced. People says encore is famous for unlimited incentive wait untill you see ground reality 8-9 years ago people use to make good money. Forget about weekend the organisation doesn't gives you a weekends off except some work group & back office so there goes Your work life balance. Job Security hello Encore is an organisation which is famous for their ATL (Asked To Leave) policy you made a mistake your performance is low company politely tells you to get out by ATL, if you are short tempered person encore is not for you trust me they ATL you like anything. Encore does provide IJP's based on 18 months or 24 months in organisation the candidate shouldn't be on disciplinary actions or PIP for last 6 months before applying and have made 24 or 18 months into organisation, Encore gives IJP in various departments, again it depends on your overall performance and score card. What is most frustrating is even if you become a manager you still have to work on weekends. In all in all if you want to be in encore perform well they don't entertain jokers or time-passer...Read More
- Salary - Bad
- Skill development - Poor
- Job security - Bad
- Promotions - Poor
- Work satisfaction - Bad
- Work-life balance - Poor
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This job involves Travel Within City.
Accounts Manager in Gurgaon / Gurugram
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Overall great learning experience and training program is one of the best.
- Skill development - Excellent
Dislikes
Deduction in incentives and less appraisal and management difficult to listen to the concern once you have given 5 years to the company and no extra income for overtime only incentives if you’re lucky .
- Promotions - Poor
- Work-life balance - Poor
Work Details
Work days: Rotational Shift (Strict Timings)
Work related travel: This job involves Travel Within City.
Resident Expert in New Delhi
Full Time
Back Office Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Equality no matter who is on lowest designation or higher rules are same without any biases and favouritism.
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Good
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Internal joining processes are so tough si that a person can take 10-13 years to be promoted.
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Senior Group Manager in Gurgaon / Gurugram
Full Time
Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
- Skill development - Good
- Job security - Excellent
- Promotions - Good
- Work satisfaction - Good
- Company culture - Excellent
- Work-life balance - Good
Overall Rating
Assistant Debt Management Manager in Gurgaon / Gurugram
Full Time
CSR & Sustainability Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Overall Rating
Manager Process Excellence in New Delhi
Full Time
Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Salary package is little low with capping which haven't been revised
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Accounts Manager in Gurgaon / Gurugram
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Great company culture
- Skill development - Good
- Job security - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Salaries should be increased
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
CCE in New Delhi
Full Time
Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Managers
Dislikes
Policies and salary are worst
- Salary - Bad
- Job security - Bad
- Promotions - Bad
- Company culture - Bad
Work Details
Work days: Rotational Shift (Strict Timings)
Work related travel: This job involves Travel Within City.
Accounts Manager in New Delhi
Full Time
Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
- Salary - Good
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Good
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This job involves Travel Within Country.
Accounts Manager in Gurgaon / Gurugram
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Dislikes
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Overall Rating
- HQ - San Diego, California, United States (USA)
- IT Services & Consulting
- 1k-5k Employees (India)
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AmbitionBox has 6 Encore Capital Group reviews submitted by Encore Capital Group employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Encore Capital Group is the right company for you. ... 80% of employees reported the working days at Encore Capital Group as Monday to Friday. 67% employees reported the work timings at Encore Capital Group as Flexible timing. Read more- Home >
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