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Encore Capital Group
based on 553 Reviews
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80% employees reported
67% employees reported
100% employees reported
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3 reviews
3 reviews
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Full Time
Banking Operations Department
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Everything is perfect
Nothing to tell
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Customer Success Department
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Nothing dislikes, everything was good. Good environment, work energy
Work days: Monday to Friday (Flexible Timings)
Full Time
Banking Operations Department
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It’s the best place to work Work environment is one of the best thing at encore capital. Apart from this one get full support from office management
No not at all
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Account Management Department
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Amazing to work good organizations
Nothing everything is perfect
Amazing
Work timings: Flexible Timings
Work related travel: This is a desk job.
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Collection & Recovery Department
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The culture of work
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Fashion & Accessories Department
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Everything
Nothing
It wasn't hectic at all...it was the best job.
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
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Full Time
Customer Success Department
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Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Full Time
Business Process Quality Department
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Growth opportunity is given to those who work hard
Sometimes favouritism
Full Time
Accounting & Taxation Department
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I don't know actually I am just writing to read the review
Nothing that I know
Work days: Monday to Friday (Flexible Timings)
Work related travel: This job involves Travel Within City.
Full Time
Customer Success Department
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Everything
I was deployed under Teamslease payroll
Work days: Rotational Shift (Strict Timings)
Work related travel: This job involves Travel Within City.
Full Time
Non Voice Department
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Good company, best environment
Salary.. issue with abit
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Software Development Department
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Free food and transportation
There is no career growth, no trainings, All the good work transferred to vendors and employees used to work on legacy projects and old technologies.
Working as a team lead,
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Voice / Blended Department
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Facilities, three times meal and both sides
Package is too low
Work days: Rotational Shift (Flexible Timings)
Contractual
Legal Operations Department
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Work environment.
Transport facilities- Transport rules are not same for all.
Administration Department
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Job security was thr, work culture was different from other organizations. Management was brilliant.
Encore capital group was very different from other companies. I have worked for many companies but Encore was employee friendly. The management was very nice. I can't say I dislike anything everything was upto the mark.
It was brilliant,
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Voice / Blended Department
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The best thing about encore is its employees who are working hard to earn their living because of excessive unemployment around the country. The best part is Encore don't value it.
Terribly worst management. HRs are least bothered about your issues. No Growth. Management create unnecessary pressure and work load. Very high target expectations. Managers manipulate associate to deliver more than their caliber and they don't even get paid well. Incentive slabs have been lowered down a lot and in return unnecessary workload has been imposed on employees.
The job is really hectic. No standard protocols.
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Collection Department
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The only thing you will like in encore is every thing seems too true to be positive.
Basic Salary is low and salary is fixed no matter you are fresher or experienced. People says encore is famous for unlimited incentive wait untill you see ground reality 8-9 years ago people use to make good money. Forget about weekend the organisation doesn't gives you a weekends off except some work group & back office so there goes Your work life balance. Job Security hello Encore is an organisation which is famous for their ATL (Asked To Leave) policy you made a mistake your performance is low company politely tells you to get out by ATL, if you are short tempered person encore is not for you trust me they ATL you like anything. Encore does provide IJP's based on 18 months or 24 months in organisation the candidate shouldn't be on disciplinary actions or PIP for last 6 months before applying and have made 24 or 18 months into organisation, Encore gives IJP in various departments, again it depends on your overall performance and score card. What is most frustrating is even if you become a manager you still have to work on weekends. In all in all if you want to be in encore perform well they don't entertain jokers or time-passer...Read More
Work days: Rotational Shift (Flexible Timings)
Work related travel: This job involves Travel Within City.
Full Time
Customer Success Department
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Overall great learning experience and training program is one of the best.
Deduction in incentives and less appraisal and management difficult to listen to the concern once you have given 5 years to the company and no extra income for overtime only incentives if you’re lucky .
Work days: Rotational Shift (Strict Timings)
Work related travel: This job involves Travel Within City.
Full Time
Back Office Department
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Equality no matter who is on lowest designation or higher rules are same without any biases and favouritism.
Internal joining processes are so tough si that a person can take 10-13 years to be promoted.
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Full Time
Operations Department
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Full Time
CSR & Sustainability Department
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Full Time
Operations Department
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Salary package is little low with capping which haven't been revised
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Full Time
Voice / Blended Department
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Great company culture
Salaries should be increased
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Operations Department
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Managers
Policies and salary are worst
Work days: Rotational Shift (Strict Timings)
Work related travel: This job involves Travel Within City.
Full Time
Operations Department
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Work days: Rotational Shift (Flexible Timings)
Work related travel: This job involves Travel Within Country.
Full Time
Voice / Blended Department
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Overall Rating
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AmbitionBox has 6 Encore Capital Group reviews submitted by Encore Capital Group employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Encore Capital Group is the right company for you. ... 80% of employees reported the working days at Encore Capital Group as Monday to Friday. 67% employees reported the work timings at Encore Capital Group as Flexible timing. Read moreClix Capital Services
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