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Conneqt Business Solutions

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based on 8.4k Reviews

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Conneqt Business Solutions Senior Customer Service Executive Reviews

based on 280 reviews

Updated 9 Dec, 2024

Overall Rating

3.7/5

How AmbitionBox ratings work?

Category Ratings

3.5

Skill development

3.5

Job Security

3.5

Work-Life balance

3.4

Company culture

3.4

Work Satisfaction

3.1

Salary & Benefits

3.0

Promotions/Appraisal

Top Mentions in Conneqt Business Solutions Senior Customer Service Executive Reviews

280 reviews found

Sort by: Popular

Senior Customer Service Executive in Pune

Accounting & Taxation Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

1.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

1.0

Salary & Benefits

1.0

Job Security

1.0

Work-Life Balance

posted on 18 May 2022

Likes

Nothing I like in 5 yr

Dislikes

I worked my almost 5 yrs here in this company what I got in return all benefits taken down. No salary hike, no good culture, no growth opportunities basically this place is just for Fun nothing else don't join.

Work Details

Just they care about work about ur growth problems no one care no life balance at all

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Employee Benefits

Nothing you get except salary which is not even as per market standards

Senior Customer Service Executive in Hyderabad / Secunderabad

Full Time

·

Retail banking non voice Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

2.0

Salary & Benefits

5.0

Job Security

4.0

Work-Life Balance

posted on 05 Jun 2024

Likes

Work culture and management are good. Job security is there and you can always learn grow internally once you are eligible to apply for igp learn a lot from this company and met some good people and negative too haha

Dislikes

Salary is less here as the process I was with is domestic process and appraisal is like tortoises and 6 days a week is pathetic and week off are like hell and you always have to work for more than 7days and more to get your week off

Work Details

Work timings: Flexible Timings

Work related travel: This is a desk job.

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Senior Customer Service Executive in Mumbai

Full Time

·

Voice / Blended Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Promotions/Appraisal

3.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

4.0

Salary & Benefits

4.0

Job Security

4.0

Work-Life Balance

posted on 09 Dec 2024

Likes

JUST CHILL AND ENJOYING MY WORK

Dislikes

Canteen facilities was not that much of good very small place

Senior Customer Service Executive in Hyderabad / Secunderabad

Full Time

·

Customer Success Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Promotions/Appraisal

4.0

Skill Development

4.0

Company Culture

4.0

Work Satisfaction

4.0

Salary & Benefits

4.0

Job Security

4.0

Work-Life Balance

posted on 22 Oct 2024

Likes

Good Work Culture

Dislikes

Good Work Culture

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Senior Customer Service Executive in Hyderabad / Secunderabad

Full Time

·

IT Support Department

3.0

Overall Rating

3.0

Category Ratings

1.0

Promotions/Appraisal

3.0

Skill Development

2.0

Company Culture

2.0

Work Satisfaction

1.0

Salary & Benefits

1.0

Job Security

2.0

Work-Life Balance

posted on 22 Oct 2024

Likes

Feasible Work Environment

Dislikes

No scope or not even a single chance of getting growth in this org

Work Details

Work timings: Strict Timings

Work related travel: This job involves Travel Within City.

Senior Customer Service Executive in Bangalore / Bengaluru

Full Time

·

Administration Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

4.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 21 Oct 2024

Likes

Great work place

Dislikes

Nothing to dislike

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Senior Customer Service Executive in Mumbai

Full Time

·

Voice / Blended Department

3.0

Overall Rating

3.0

Category Ratings

1.0

Promotions/Appraisal

1.0

Skill Development

2.0

Company Culture

2.0

Work Satisfaction

2.0

Salary & Benefits

5.0

Job Security

4.0

Work-Life Balance

posted on 03 Oct 2024

Likes

Work environment or safety

Dislikes

Inm working in this organisation last 5 years but I am not get any promotion I feel hare is parlitities for promotion

You are reading trusted reviews. Keep reading to find out more about Conneqt Business Solutions.

Senior Customer Service Executive in Hyderabad / Secunderabad

Full Time

·

Operations Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

4.0

Work Satisfaction

3.0

Salary & Benefits

4.0

Job Security

4.0

Work-Life Balance

posted on 15 Aug 2024

Likes

Good work place and work life balance

Dislikes

Nil

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

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Senior Customer Service Executive in Kolkata

Full Time

·

Back Office Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Promotions/Appraisal

4.0

Skill Development

3.0

Company Culture

4.0

Work Satisfaction

4.0

Salary & Benefits

4.0

Job Security

4.0

Work-Life Balance

posted on 30 Jul 2024

Likes

Good, you can get day shifts as well

Dislikes

Not systematic, management should improve

Senior Customer Service Executive in Navi Mumbai

Full Time

·

Voice / Blended Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

1.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

1.0

Salary & Benefits

1.0

Job Security

1.0

Work-Life Balance

posted on 17 Jul 2024

Likes

People and TL are Good their nature

Dislikes

Rest all just pieces of shit management system issue salary issue

Work Details

Work days: Monday to Saturday (Strict Timings)

Senior Customer Service Executive in Pune

Full Time

·

Customer Success, Service & Operations - Other Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

4.0

Salary & Benefits

4.0

Job Security

5.0

Work-Life Balance

posted on 15 Jul 2024

Likes

The work environment was good

Dislikes

There was nothing which i was dislike

Senior Customer Service Executive in Jamshedpur

Full Time

·

Operations Department

2.0

Overall Rating

2.0

Category Ratings

2.0

Promotions/Appraisal

1.0

Skill Development

2.0

Company Culture

1.0

Work Satisfaction

2.0

Salary & Benefits

1.0

Job Security

2.0

Work-Life Balance

posted on 27 Jun 2024

Likes

There is nothing to like in this company.

Dislikes

They don't provide salary on time.they don't provide job security. Lots of political things happen in this company which will never make anyone growth

Senior Customer Service Executive in Hyderabad / Secunderabad

Full Time

·

Voice / Blended Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Promotions/Appraisal

4.0

Skill Development

4.0

Company Culture

5.0

Work Satisfaction

3.0

Salary & Benefits

4.0

Job Security

4.0

Work-Life Balance

posted on 17 Feb 2024

Likes

Friendly work atmosphere and salary on time.

Dislikes

Salary is low.

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Senior Customer Service Executive in Ballari

Full Time

·

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 10 Feb 2024

Likes

Good company

Dislikes

No free Canteen for employees and morning time they don't give cab service only night time for 3 trips only

Work Details

Work policy: Rotational week off

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Senior Customer Service Executive in Bangalore / Bengaluru

Full Time

·

Customer Success Department

5.0

Overall Rating

5.0

Category Ratings

1.0

Promotions/Appraisal

1.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

1.0

Salary & Benefits

1.0

Job Security

1.0

Work-Life Balance

posted on 04 Jan 2024

Likes

Not good at all

Dislikes

Will never recommend anyone to join this

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Senior Customer Service Executive in Kolkata

Full Time

·

Back Office Department

2.0

Overall Rating

2.0

Category Ratings

1.0

Promotions/Appraisal

1.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

1.0

Salary & Benefits

1.0

Job Security

2.0

Work-Life Balance

posted on 19 Dec 2023

Likes

I work last 5 year ,not get promotion, not gat property salary hike. I performed every month, work hard but not get promotion

Dislikes

I performed every month,work hard not get promotion.

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

Senior Customer Service Executive in Bangalore / Bengaluru

Full Time

·

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 20 Nov 2023

Likes

I'm working past 10 months in this company I satisfied reason was manager was alway supported me.

Dislikes

Company is not provided BREAK TIME ANY SNACKS

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Senior Customer Service Executive in Pune

Full Time

·

eCommerce Operations Department

4.0

Overall Rating

4.0

Category Ratings

2.0

Promotions/Appraisal

3.0

Skill Development

2.0

Company Culture

2.0

Work Satisfaction

5.0

Salary & Benefits

1.0

Job Security

4.0

Work-Life Balance

posted on 11 Dec 2023

Likes

HR support and facilities.

Dislikes

Job security, And there is not given any chance to work on another roll.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Senior Customer Service Executive in Hyderabad / Secunderabad

Full Time

·

Customer Success Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 16 Nov 2023

Likes

Overall good and super experience worked with TBSS

Dislikes

No dislikes

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Senior Customer Service Executive in Bangalore / Bengaluru

Full Time

·

Voice / Blended Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

1.0

Skill Development

2.0

Company Culture

1.0

Work Satisfaction

1.0

Salary & Benefits

3.0

Job Security

1.0

Work-Life Balance

posted on 04 Sep 2023

Likes

Good environment and friendly atmosphere

Dislikes

Salary issue& every time we have to ask the break if we are not asking the break TL's is quotioning to us, it's our break right why should we have to ask?

Work Details

Work days: Monday to Saturday (Flexible Timings)

Top trending discussions

View All

effortlesswinner

Need help in deciding from the following offers

I have the following offers: 1. Exl - 24 lpa fixed + 12% variable + 2 lakhs joining bonus Position - manager 2. Infinite computer solutions - 30 lpa fixed 3. Deloitte - Still negotiating trying for 30-35 lpa I am prioritizing long term employment as well as personal/ professional growth as I have major family responsibilities coming ahead in next year. Please let me know your insights. Update - Thank you for all the inputs everyone who all contributed to the discussion. I have actually made my decision, I will be joining ICS at technical lead - 37 LPA. They offered a sweet deal that is too good to resist.

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People also ask about Conneqt Business Solutions's Senior Customer Service Executives

How is Conneqt Business Solutions to work for?

Conneqt Business Solutions is rated 3.7 out of 5, based on 280 reviews by employees on AmbitionBox. Conneqt Business Solutions is known for Skill development which is rated at the top and given a rating of 3.5. However, Career growth is rated the lowest at 3.0 and can be improved. To know first hand how it is like to work at Conneqt Business Solutions read detailed reviews based on various job profiles, departments and locations in the reviews section.

How is the salary at Conneqt Business Solutions?

According to AmbitionBox ratings, Conneqt Business Solutions employees rate its salary and benefits as 3.1 out of 5. You can know more about Conneqt Business Solutions Salaries at AmbitionBox

How is the work culture at Conneqt Business Solutions?

Work culture is rated 3.4 at Conneqt Business Solutions by 280 employees. While job security is rated 3.5 and work-life balance is rated 3.5 at Conneqt Business Solutions. Read detailed reviews by employees of Conneqt Business Solutions on AmbitionBox.

Is work from home available in Conneqt Business Solutions?

According to AmbitionBox, undefined% Conneqt Business Solutions employees work from office 2 days/week (based on 11 AmbitionBox reviews in last 6 months).

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Conneqt Business Solutions Senior Customer Service Executive Reviews by Locations

Conneqt Business Solutions Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 280 Conneqt Business Solutions reviews submitted by Conneqt Business Solutions employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Conneqt Business Solutions is the right comp...Read more

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Conneqt Business Solutions Senior Customer Service Executive Reviews

Work Policy for Conneqt Business Solutions Senior Customer Service Executive

i

based on 11 reviews in last 6 months

Work from office

91%

Hybrid

9%

Other hybrid work policies

9%

Gender Based Ratings for Conneqt Business Solutions Senior Customer Service Executive

based on 255 reviews

Rated 3.5 for Job Security and 3.4 for Skill Development

Rated 3.6 for Skill Development and 3.6 for Work-Life Balance

Working Days for Conneqt Business Solutions Senior Customer Service Executive

based on 280 reviews

Rotational Shift

58%

Monday to Saturday

29%

Monday to Friday

5%

Alternate Saturday off

4%

Other

4%

Work Timings for Conneqt Business Solutions Senior Customer Service Executive

based on 280 reviews

Flexible timing

Strict (9am - 6pm)

Strict (10am - 7pm)

64%

12%

5%

19% employees reported other strict timings

Shift Timings for Conneqt Business Solutions Senior Customer Service Executive

based on 280 reviews

Day shift

Night shift

93%

7%

Business Travel for Conneqt Business Solutions Senior Customer Service Executive

based on 280 reviews

No travel

60%

Within city

36%

Within country

3%

International travel

1%

Conneqt Business Solutions Senior Customer Service Executive Salary

based on 933 salaries

₹1.1 L/yr - ₹4.5 L/yr

29% less than the average Senior Customer Service Executive Salary in India

View more details

Employee Benefits for Conneqt Business Solutions Senior Customer Service Executive

Office cab/shuttle

3 total responses

International/On-site exposure

1 total response

Health insurance

9 total responses

Job/Soft skill training

21 total responses

+2 more benefits

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3.7

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