Conneqt Business Solutions Senior Customer Service Executive Reviews
based on 280 reviews
Updated 9 Dec, 2024
Overall Rating
3.7/5
How AmbitionBox ratings work?
Category Ratings
3.5
Skill development
3.5
Job Security
3.5
Work-Life balance
3.4
Company culture
3.4
Work Satisfaction
3.1
Salary & Benefits
3.0
Promotions/Appraisal
Conneqt Business Solutions is rated
3.7 out of 5 stars on
AmbitionBox, based on 280 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Conneqt Business Solutions is rated
3.7 out of 5 stars on
AmbitionBox, based on 280 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
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in Conneqt Business Solutions Senior Customer Service Executive Reviews
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280 reviews found
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Popular
Senior Customer Service Executive in
Hyderabad / Secunderabad
Full Time
·
Customer Support Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 29 Mar 2021
Likes
The best company i have worked with.
Work Details
Work timings: Strict Timings
Employer’s Response
Hi,
Thank you so much for your feedback! We are happy to learn that we are able to provide you with a positive experience. If you have any further information or feedback you’d like to share, please reach out to us at hr.helpdesk@conneqtcorp.com.
Senior Customer Service Executive in
Pune
Full Time
·
Software Development Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 12 Jun 2019
Likes
I am very happy and very helpful management and supervisor and managers so thanks all of you
Dislikes
I very happy this management
Work Details
Work days: Monday to Saturday
(Strict Timings)
Employer’s Response
Hi,
Thank you so much for your feedback! We are happy to learn that we are able to provide you with a positive experience. If you have any further information or feedback you’d like to share, please reach out to us at hr.helpdesk@conneqtcorp.com.
Similar companies for Senior Customer Service Executive
There is no more growth, and issue with incentives
Work Details
Quite Good
Work timings: Strict Timings
Work related travel:This is a desk job.
Senior Customer Service Executive in
Navi Mumbai
Full Time
·
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 18 Jun 2023
Likes
It was great to work with that organisation
Dislikes
No problem
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Work related travel: This job involves
Travel Within Country.
Employer’s Response
Hi,
Thank you so much for your feedback! We are happy to learn that we are able to provide you with a positive experience. If you have any further information or feedback you’d like to share, please reach out to us at hr.helpdesk@conneqtcorp.com.
Senior Customer Service Executive (working remotely)
Full Time
·
Customer Success Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
3.0
Work-Life Balance
posted on 11 Sep 2023
Likes
It was work from home
Dislikes
Salary issues, appraisal and many other issues
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Work related travel:This is a desk job.
Senior Customer Service Executive in
Devi IT Pune
Full Time
·
Voice / Blended Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
2.0
Work-Life Balance
posted on 01 Sep 2023
Likes
Nothing
Dislikes
After working 5yrs in this organisation appraisal was not done this year ..no one given clarification.
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Senior Customer Service Executive in
Begumpet
Full Time
·
Banking Department
3.0
Overall Rating
3.0
Category Ratings
4.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
1.0
Job Security
3.0
Work-Life Balance
posted on 16 Aug 2022
Likes
Maximum i'm late but they have supported me very well, my performance was also not good but for that also they have supported and moved to another process
Dislikes
Job security is not there any time we can get ZTP, and I've not received salaries of 2 days after resignation and Union Bank process Manager Manoj Kumar karnate is like Rowdy Very rude( When i kept resignation said 'i have kept here everyone for free or what like he's giving salary from his pockets' ) . If we ask leaves tells us to abscond.
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Employer’s Response
Hi,
Thanks for the feedback, If you would like to discuss this further or have any more feedback to share, please reach out to us at https://conneqtcorp.com/in/.
You are reading trusted reviews. Keep reading to find out more about
Conneqt Business Solutions.
Senior Customer Service Executive in
Thane
Collection & Recovery Department
4.0
Overall Rating
4.0
Category Ratings
1.0
Promotions/Appraisal
3.0
Skill Development
5.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 21 Oct 2022
Likes
nothing is wrong
Dislikes
company aacha hai but udar ka logh aacha nahi hai team leader kaise baat karna hai caller se . team leader ko thoda training dho nahi tho aapka company naam kharabh hoga
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Employer’s Response
Hi,
Thanks for the feedback, If you would like to discuss this further or have any more feedback to share, please reach out to us at hr.helpdesk@conneqtcorp.com.
Senior Customer Service Executive in
Hyderabad/Secunderabad, Ranigunj
Full Time
·
Customer Care Service Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 06 Dec 2022
Likes
Work Environment
Team work
Unity
Dislikes
No Support for higher post
No Appraisal
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Employer’s Response
Hi,
Thank you so much for your feedback! We are happy to learn that we are able to provide you with a positive experience. If you have any further information or feedback you’d like to share, please reach out to us at hr.helpdesk@conneqtcorp.com.
Senior Customer Service Executive (working remotely)
Full Time
·
Back Office Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
5.0
Work-Life Balance
posted on 11 Sep 2022
Likes
I have joined work from home, feel good
Dislikes
It's been 2 years, my salary is very low.I would like to request to increase the salary
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Work related travel:This is a desk job.
Employer’s Response
Hi,
Thank you so much for your feedback! We are happy to learn that we are able to provide you with a positive experience. If you have any further information or feedback you’d like to share, please reach out to us at https://conneqtcorp.com/in/.
Senior Customer Service Executive in
Egmore & Guindy
IB Inbound Process Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 28 May 2022
Likes
It's good company in the sense of Job security, comfortably etc, and most of the things are good there.
Dislikes
Nothing was dislike for me there bcoz i worked in Indian Bank process, i worked properly, i supported to process in covid , flood etc every time. Every thing was good for me.
If you work properly there will not be dislike for any one there.
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Employer’s Response
Hi,
Thank you so much for your feedback! We are happy to learn that we are able to provide you with a positive experience. If you have any further information or feedback you’d like to share, please reach out to us at https://conneqtcorp.com/in/.
Senior Customer Service Executive in
Kadma jamshedpur jharkhand
Full Time
·
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 03 Jun 2023
Likes
Good culture and all employees or helpful
Dislikes
Nothing............
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Employer’s Response
Hi,
Thank you so much for your feedback! We are happy to learn that we are able to provide you with a positive experience. If you have any further information or feedback you’d like to share, please reach out to us at hr.helpdesk@conneqtcorp.com.
Senior Customer Service Executive in
Ranigunj
Full Time
·
Software Development Department
5.0
Overall Rating
5.0
Category Ratings
2.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
2.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
3.0
Work-Life Balance
posted on 05 Dec 2022
Likes
Friendly Nature
Dislikes
6 working days
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Work related travel:This is a desk job.
Employer’s Response
Hi,
Thank you so much for your feedback! We are happy to learn that we are able to provide you with a positive experience. If you have any further information or feedback you’d like to share, please reach out to us at hr.helpdesk@conneqtcorp.com.
Senior Customer Service Executive in
Pune
Business Process Outsourcing Department
4.0
Overall Rating
4.0
Category Ratings
1.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
3.0
Work Satisfaction
2.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 08 Apr 2022
Likes
Good work and environment Team mates are supportive and the management is transparent there is a cafeteria and company policy are good. There are opportunity for career growth {IJP}
Dislikes
There is a lot of politics and the management doesn't address or issues salary is decent but career growth is slow career growth is pathetic for IGP also pre plan system is there
Work Details
Work days: Rotational Shift
Work related travel:This is a desk job.
Senior Customer Service Executive in
Hyderabad / Secunderabad
Customer Service Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 26 May 2022
Likes
I worked into TATA PLAY process which was really terrible to serve in that. There are only politics and favouritism. I have been moved into two processes (chat and semi voice) forcefully. Even when I was suffering with health issues no one supported me in terms of weeks offs and shifts they made me trouble a lot. I wouldn't like to mention anyone's names but I really wanted to mention one TL'S name who is Sridhar made me suffer a lot and he would harrass me with his blackmailing statements and he had harrassed many women's with activities like looking towards body, not maintaining the eye contact, I would have feel uncomfortable to reach him because it was happened with me also and raised a complaint though there was no change in him. I also reached my manager Gayapu Srinivas but even he was supporting Sridhar instead having a discussion get that cleared. I would also like to mention one more TL name that is Swathi Sripada. She use to use bad word's on floor with agent's and she worst at her language I never heard a good words from her. Sridhar and Swathi Sripada are close friends and they literally target people and made them harrass because of these behaviour many people absconded. I would like to say that Tata Play is a worst process with worst management. No manager or team lead will support. It's waste of time to connect with management for concerns. My suggestion is to remove the manager Gayapu Srinivas and Swathi Sripada from process so that people who are working they won't get tortured. Even cafeteria is not good. There use to be insects in food area, cab facility was also not good they never came on time. Hence I highly not recommend to join this company....Read More
Dislikes
Politics and favouritism
Work Details
I worked for TATA PLAY process which was really terrible to serve into that. There was only politics, harrasment and favouritism. Worst experience and worst management.
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Employee Benefits
Nothing
Employer’s Response
Hi,
Thank you for taking the time to share your feedback. We are sorry to hear that your experience was less than satisfactory.
With regard to your issue of work environment and issue with your team leader, we have escalated your concerns to the respective teams.
You can reach out to us at https://conneqtcorp.com/in/ to further this discussion.
Senior Customer Service Executive in
Kadma jamshedpur jharkhand
Full Time
·
Software Development Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 20 Nov 2022
Likes
Company environment too good
Dislikes
Nothing
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Employer’s Response
Hi,
Thank you so much for your feedback! We are happy to learn that we are able to provide you with a positive experience. If you have any further information or feedback you’d like to share, please reach out to us at hr.helpdesk@conneqtcorp.com.
Senior Customer Service Executive in
Mumbai
Accounting & Taxation Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
2.0
Skill Development
1.0
Company Culture
3.0
Work Satisfaction
4.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 29 Jun 2022
Likes
My TL is supportive and about the company its is good experience here to work and about the job security also there not much i think so
about company policy is not so good
Work Details
it is amazing
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Employer’s Response
Hi,
Thank you so much for your feedback! We are happy to learn that we are able to provide you with a positive experience. If you have any further information or feedback you’d like to share, please reach out to us at https://conneqtcorp.com/in/.
Senior Customer Service Executive in
Hyderabad / Secunderabad
Phone Banking Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 12 Aug 2022
Likes
It's good working with company work culture was also good and management give great response it's good I can't say excilent but good
Dislikes
Dislike is ntg but they give the imp to hard worker like the attention towards the employee in any case like while supporting to employee those like
Work Details
It's good nice people around
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Employer’s Response
Hi,
Thanks for the feedback, If you would like to discuss this further or have any more feedback to share, please reach out to us at https://conneqtcorp.com/in/.
Senior Customer Service Executive in
Pune
Accounting & Taxation Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 18 May 2022
Likes
Nothing I like in 5 yr
Dislikes
I worked my almost 5 yrs here in this company what I got in return all benefits taken down. No salary hike, no good culture, no growth opportunities basically this place is just for Fun nothing else don't join.
Work Details
Just they care about work about ur growth problems no one care no life balance at all
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Employee Benefits
Nothing you get except salary which is not even as per market standards
Senior Customer Service Executive in
Kharadi
Operations Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 05 Sep 2022
Likes
Over all in my opinion conneqt is Good company to work ,,I would suggest to my friends to join this company
Dislikes
There is nothing to dislike
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Employer’s Response
Hi,
Thank you so much for your feedback! We are happy to learn that we are able to provide you with a positive experience. If you have any further information or feedback you’d like to share, please reach out to us at https://conneqtcorp.com/in/.
People also ask about Conneqt Business Solutions's Senior Customer Service Executives
Is Conneqt Business Solutions a good place to work for Senior Customer Service Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.7 out of 5 from over 280 employee reviews, it's clear that most senior customer service executives have an average experience working at Conneqt Business Solutions. Skill development holds the highest rating at 3.5, while career growth is rated the lowest amongst all factors at 3.0. Read reviews about skill development and career growth on AmbitionBox.
Does Conneqt Business Solutions pay their Senior Customer Service Executives well?
According to AmbitionBox reviews, Conneqt Business Solutions senior customer service executives rate their salary and benefits at 3.1 out of 5, based on 280 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Conneqt Business Solutions's senior customer service executives salaries here and to read reviews specifically about salary and benefits at Conneqt Business Solutions for senior customer service executives, click here.
How is the work culture at Conneqt Business Solutions for Senior Customer Service Executives?
Work culture at Conneqt Business Solutions for senior customer service executives is rated 3.4 out of 5 by 280 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at Conneqt Business Solutions for senior customer service executives, click here.
How is the job security at Conneqt Business Solutions for Senior Customer Service Executives?
Based on 280 reviews on AmbitionBox, Conneqt Business Solutions's senior customer service executives rate job security at 3.5 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at Conneqt Business Solutions for senior customer service executives, click here.
Is work from home available to Senior Customer Service Executives at Conneqt Business Solutions?
According to 11 AmbitionBox reviews, Conneqt Business Solutions does not currently offer any work-from-home options to senior customer service executives. All employees work from the office, reflecting a fully on-site work arrangement. To read reviews specifically about work-life balance, click here.
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