Conneqt Business Solutions Senior Customer Service Executive Reviews
based on 280 reviews
Updated 9 Dec, 2024
Overall Rating
3.7/5
How AmbitionBox ratings work?
Category Ratings
3.5
Skill development
3.5
Job Security
3.5
Work-Life balance
3.4
Company culture
3.4
Work Satisfaction
3.1
Salary & Benefits
3.0
Promotions/Appraisal
Conneqt Business Solutions is rated
3.7 out of 5 stars on
AmbitionBox, based on 280 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Conneqt Business Solutions is rated
3.7 out of 5 stars on
AmbitionBox, based on 280 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Top Mentions
in Conneqt Business Solutions Senior Customer Service Executive Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
280 reviews found
Sort by:
Popular
Senior Customer Service Executive in
Navi Mumbai
Senior Customer Service Associate Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 20 Sep 2021
Likes
Good work experience with any process
Dislikes
No salary increased and increased 300 in 2 years
Work Details
Good
Work timings: Flexible Timings
Work related travel:This is a desk job.
Senior Customer Service Executive in
Mumbai
Corporate Social Responsibility Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 19 Feb 2022
Likes
Nothing
Dislikes
Everything
Work Details
😏😏😏😏😏
Work timings: Strict Timings
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Senior Customer Service Executive in
Bangalore / Bengaluru
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 26 Feb 2022
Likes
I would like this company because full support for employees
Dislikes
Increase salary
Work Details
Soo good
Work days: Monday to Saturday
(Flexible Timings)
Senior Customer Service Executive in
Hyderabad / Secunderabad
Voice / Blended Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
4.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 03 Jul 2021
Likes
Worst company doesn't have satisfaction for working on this company neither they won't hike salary & they give any opportunities for the growth also waste company
Dislikes
Politics
Work Details
Avarage
Work timings: Strict Timings
Work related travel: This job involves
Travel Within City.
Senior Customer Service Executive in
Navi Mumbai
Sify building Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
2.0
Work Satisfaction
2.0
Salary & Benefits
2.0
Job Security
3.0
Work-Life Balance
posted on 14 Sep 2021
Likes
Every thing is not very well but little bit
Dislikes
We were not allowed to use our Prevelege leaves
Work Details
Not very satisfying
Work days: Monday to Saturday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Senior Customer Service Executive in
Hyderabad / Secunderabad
Voice / Blended Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 07 Dec 2021
Likes
Company culture was good
Dislikes
Salary growth not there
Work Details
Good
Work days: Monday to Saturday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Senior Customer Service Executive in
Ballari
Sales Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 15 Jul 2021
Likes
It was good experience
Dislikes
Shift timings not suitable for me,and transportation facility is not there
Work Details
It's good
Work timings: Flexible Timings
Work related travel: This job involves
Travel Within City.
You are reading trusted reviews. Keep reading to find out more about
Conneqt Business Solutions.
Excellent company for the freshers very supportive staff Trainer, Team Leaders, Team Manager & Manager all senior's are good but they didn't support Pandemic COVID-19 situation. THEY DECLARED ME ABSCOND anyway but CBSL senior's are excellent.
Dislikes
Sometime poor management. Career growth is slow.
Work Details
Quit interesting😜
Work timings: Flexible Timings
Work related travel:This is a desk job.
Employer’s Response
Hi,
Thank you so much for your feedback! We are happy to learn that we are able to provide you with a positive experience. If you have any further information or feedback you’d like to share, please reach out to us at hr.helpdesk@conneqtcorp.com.
Senior Customer Service Executive in
Bangalore / Bengaluru
Finance Department
5.0
Overall Rating
5.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
4.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 02 May 2022
Likes
Nothing like to explain
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Senior Customer Service Executive in
Hyderabad / Secunderabad
Non Voice Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Promotions/Appraisal
5.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
2.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 31 May 2022
Likes
Good
Dislikes
No appraisals no growth as per employee knowledge
Work Details
Work timings: Flexible Timings
Employer’s Response
Hi,
Thanks for the feedback, If you would like to discuss this further or have any more feedback to share, please reach out to us at https://conneqtcorp.com/in/.
Senior Customer Service Executive in
Hyderabad / Secunderabad
Customer Care Service Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
3.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
1.0
Job Security
3.0
Work-Life Balance
posted on 24 Oct 2021
Likes
I like company policy and it's for not all policies few policies which i like.
Dislikes
There management and HR policy........
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Senior Customer Service Executive in
Pune
Voice / Blended Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 23 Apr 2021
Likes
Worst company ever
Dislikes
There are no benefits for the employee. Just they treat u like u r there puppet.soo I have really bad experience about this organisation.
Work Details
My experience working is really not soo good. I have worst experience with this organisation.
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within Country.
Employee Benefits
No benefits at all
Senior Customer Service Executive in
Pune
Inbound Calling Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 18 Jan 2022
Likes
Nothing to say
Dislikes
Nothing to say
Work Details
Work days: Rotational Shift
(Strict Timings)
Senior Customer Service Executive in
Hyderabad / Secunderabad
Retail & B2C Sales Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
3.0
Work Satisfaction
2.0
Salary & Benefits
5.0
Job Security
3.0
Work-Life Balance
posted on 30 Sep 2021
Likes
Everything it's okey staff and security all are good
Dislikes
I dislike salary related we are getting salary less than
Work Details
I was good
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Senior Customer Service Executive in
Kolkata
Customer Support Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 08 Apr 2022
Likes
nothing...
Dislikes
all the things
Work Details
Work timings: Strict Timings
Senior Customer Service Executive in
Mohali
Operations Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
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5.0
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posted on 08 Apr 2021
Likes
Good work environment and culture. Teammates are supportive and the management is transparent. There is a huge cafeteria. Company policies are good, only concern was about appraisals, they don't give good salary hike or not even bonus in a year.
Dislikes
Salary is decent but appraisals are not good.
Work Details
The job is quite interesting. I learnt lot of thing on the job. I got a chance to wear multiple hats and that helped me get a taste of different roles within the same team.
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Senior Customer Service Executive in
Bangalore / Bengaluru
Non Voice Department
5.0
Overall Rating
5.0
Category Ratings
1.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 18 Jul 2021
Likes
There is no tension in this organisation.
Salary is very less.
For ijp have to work very hard
Dislikes
Politics
Work Details
Good
Work days: Alternate Saturday off
Work related travel:This is a desk job.
Senior Customer Service Executive in
Jamshedpur kadma
Tata sky Department
3.0
Overall Rating
3.0
Category Ratings
4.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 13 Dec 2021
Likes
Good work environment and culture.
Dislikes
Na
Work Details
Work days: Rotational Shift
(Flexible Timings)
Senior Customer Service Executive in
Hyderabad / Secunderabad
People also ask about Conneqt Business Solutions's Senior Customer Service Executives
Is Conneqt Business Solutions a good place to work for Senior Customer Service Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.7 out of 5 from over 280 employee reviews, it's clear that most senior customer service executives have an average experience working at Conneqt Business Solutions. Skill development holds the highest rating at 3.5, while career growth is rated the lowest amongst all factors at 3.0. Read reviews about skill development and career growth on AmbitionBox.
Does Conneqt Business Solutions pay their Senior Customer Service Executives well?
According to AmbitionBox reviews, Conneqt Business Solutions senior customer service executives rate their salary and benefits at 3.1 out of 5, based on 280 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Conneqt Business Solutions's senior customer service executives salaries here and to read reviews specifically about salary and benefits at Conneqt Business Solutions for senior customer service executives, click here.
How is the work culture at Conneqt Business Solutions for Senior Customer Service Executives?
Work culture at Conneqt Business Solutions for senior customer service executives is rated 3.4 out of 5 by 280 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at Conneqt Business Solutions for senior customer service executives, click here.
How is the job security at Conneqt Business Solutions for Senior Customer Service Executives?
Based on 280 reviews on AmbitionBox, Conneqt Business Solutions's senior customer service executives rate job security at 3.5 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at Conneqt Business Solutions for senior customer service executives, click here.
Is work from home available to Senior Customer Service Executives at Conneqt Business Solutions?
According to 11 AmbitionBox reviews, Conneqt Business Solutions does not currently offer any work-from-home options to senior customer service executives. All employees work from the office, reflecting a fully on-site work arrangement. To read reviews specifically about work-life balance, click here.
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