Conneqt Business Solutions Senior Customer Service Executive Reviews
based on 280 reviews
Updated 9 Dec, 2024
Overall Rating
3.7/5
How AmbitionBox ratings work?
Category Ratings
3.5
Skill development
3.5
Job Security
3.5
Work-Life balance
3.4
Company culture
3.4
Work Satisfaction
3.1
Salary & Benefits
3.0
Promotions/Appraisal
Conneqt Business Solutions is rated
3.7 out of 5 stars on
AmbitionBox, based on 280 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Conneqt Business Solutions is rated
3.7 out of 5 stars on
AmbitionBox, based on 280 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Top Mentions
in Conneqt Business Solutions Senior Customer Service Executive Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
280 reviews found
Sort by:
Popular
Senior Customer Service Executive in
Pune
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
4.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 20 Apr 2021
Likes
good
Dislikes
good
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Senior Customer Service Executive in
Begumpet
Operations Support Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
2.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 30 Oct 2020
Likes
Good work environment and culture teammates are supportive and the is good
Dislikes
There is no salary increment and lot of politics for promotions
Work Details
The work is very excellent and cool as there is no pressure my teammates are very supportive
Work timings: Flexible Timings
Work related travel:This is a desk job.
Similar companies for Senior Customer Service Executive
Good work environment and teammates support staffs are supportive.
Dislikes
Career growth is slow and there is lots of management issues
Work Details
Work timings: Strict Timings
Senior Customer Service Executive in
Hyderabad / Secunderabad
Non Voice Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
1.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 08 May 2021
Likes
Very nice
Dislikes
Nothing
Work Details
Very good
Work days: Monday to Saturday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Senior Customer Service Executive in
Kukutpully
Non Voice Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 26 May 2022
Likes
Very good
Dislikes
Nice and good
Work Details
Awesome
Work days: Monday to Saturday
(Flexible Timings)
Work related travel:This is a desk job.
Employer’s Response
Hi,
Thank you so much for your feedback! We are happy to learn that we are able to provide you with a positive experience. If you have any further information or feedback you’d like to share, please reach out to us at https://conneqtcorp.com/in/.
Senior Customer Service Executive in
Mohali
Inbound Process Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 08 Jan 2022
Likes
Overall very bad experience
Dislikes
Unprofessional environment for company workers and zero percent job security
Work Details
Zero Mark's for making my life as a living hell
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Senior Customer Service Executive in
Khambhalia
Buddy Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 26 May 2022
Likes
Very nice place for work
Dislikes
Nothing for say to dislike but need some important in ruler area
Employer’s Response
Hi,
Thank you so much for your feedback! We are happy to learn that we are able to provide you with a positive experience. If you have any further information or feedback you’d like to share, please reach out to us at https://conneqtcorp.com/in/.
You are reading trusted reviews. Keep reading to find out more about
Conneqt Business Solutions.
Senior Customer Service Executive in
Noida
Business Process Outsourcing Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 06 Oct 2020
Likes
Worst work experience ever in my life provide Worst computer equipment for work from home and terminate from job without any warning
I really like to work in conneqt business solutions limited . Great working environment overall good experience
Dislikes
Annual package should be increase
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Employer’s Response
Hi,
Thank you for taking the time to share your feedback.
Concerning your issue with salary expectations and incentives, your feedback is being discussed in length with our team. We value your comment and regret you were disappointed.
If you would like to discuss this further or have any more feedback to share, please reach out to us at hr.helpdesk@conneqtcorp.com.
Senior Customer Service Executive in
Hyderabad begumpet
Operations Support Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 13 Nov 2020
Likes
No comments no growth no support at all
Dislikes
No comments no growth no support at all
Work Details
Very worse experience
Work timings: Strict Timings
Senior Customer Service Executive in
Hyderabad / Secunderabad
Voice / Blended Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
1.0
Job Security
4.0
Work-Life Balance
posted on 29 Sep 2020
Likes
Iam quite happy being associated with qconnect. Iam satisfied with ambiance and work.
Dislikes
Process was wind up. Due to covid-19 and they gave bench letters on 30th April due to pandamic situation since from 6months no job.
Work Details
Job is quite interesting! I struggled a bit in the beginnings being fresher.salary is not satisfactory because comparing with CTC and monthly pay lot of difference.But if relly work hard then we achieve good incentives.l learnt everything on the job.
Work days: Rotational Shift
(Flexible Timings)
Senior Customer Service Executive in
Kolkata
Enterprise & B2B Sales Department
4.0
Overall Rating
4.0
Category Ratings
5.0
Promotions/Appraisal
3.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
2.0
Work-Life Balance
posted on 30 Mar 2021
Likes
Very good
Dislikes
There is a lot of politics and the management doesn't address our issue.
Work Details
Good
Work timings: Flexible Timings
Work related travel:This is a desk job.
Employee Benefits
Provide Tata sky free service
Senior Customer Service Executive in
Pune
Retail & B2C Sales Department
4.0
Overall Rating
4.0
Category Ratings
5.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 08 Oct 2020
Likes
Good Environment.Supportive Team Member as well Team leader.Refreshing Environment.
Dislikes
For Some reason not Good regarding salary hike very slow.
Work Details
Work experience was quite goodl.Friendly environment.
Work timings: Flexible Timings
Work related travel: This job involves
Travel Within City.
Senior Customer Service Executive in
Hyderabad / Secunderabad
Associate Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
2.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 14 Sep 2020
Likes
Good
Dislikes
No growth in career as well salary
Work Details
Average
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Employee Benefits
Nothing
Employer’s Response
Hi,
Thank you for taking the time to share your feedback.
Concerning your issue with salary expectations and incentives, your feedback is being discussed in length with our team. We value your comment and regret you were disappointed.
If you would like to discuss this further or have any more feedback to share, please reach out to us at hr.helpdesk@conneqtcorp.com.
Senior Customer Service Executive in
Hyderabad / Secunderabad
Customer Support Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
2.0
Company Culture
2.0
Work Satisfaction
1.0
Salary & Benefits
3.0
Job Security
2.0
Work-Life Balance
posted on 17 Jan 2021
Likes
Woked as senior customer support executive for about 2 years let me tell you for freshers it's good you will develop skills experience and you know about how cooperative life works work for one year get experience certificate and get out
Dislikes
There is no salary increment salary is fixed and work pressure is too much if you want leaves you have to beg for it
Work Details
Work days: Rotational Shift
(Flexible Timings)
Senior Customer Service Executive in
Hyderabad / Secunderabad
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 28 Apr 2021
Likes
Incentives
Work Details
Work days: Alternate Saturday off
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Senior Customer Service Executive in
Navi Mumbai
Lending Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 23 Mar 2021
Likes
I like company
Dislikes
Good
Work Details
Work days: Monday to Saturday
Employer’s Response
Hi,
Thank you so much for your feedback! We are happy to learn that we are able to provide you with a positive experience. If you have any further information or feedback you’d like to share, please reach out to us at hr.helpdesk@conneqtcorp.com.
Senior Customer Service Executive in
Begumpet
Customer Care Department
1.0
Overall Rating
1.0
Category Ratings
3.0
Promotions/Appraisal
2.0
Skill Development
2.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 23 Aug 2020
Likes
Full of politics bad
Dislikes
Bad facilities
Work Details
Average
Work days: Monday to Saturday
(Strict Timings)
Senior Customer Service Executive in
Jamshedpur
Business Process Quality Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
5.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
2.0
Job Security
2.0
Work-Life Balance
posted on 11 Oct 2020
Likes
I like good knowledgeable person for this company.according to me best cbsl Team leader is Amit sethi
Dislikes
I dislike wrong feedback and exponde
Work Details
Fine
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Senior Customer Service Executive in
Pune
Operations Support Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 04 Oct 2020
Likes
Because of manager I leaved the job he use to force me to do only night shift
Dislikes
Pls Change the manager and stop politics
Work Details
Bad as I sad manager use to play politics his name was Rahul adiwl
People also ask about Conneqt Business Solutions's Senior Customer Service Executives
Is Conneqt Business Solutions a good place to work for Senior Customer Service Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.7 out of 5 from over 280 employee reviews, it's clear that most senior customer service executives have an average experience working at Conneqt Business Solutions. Skill development holds the highest rating at 3.5, while career growth is rated the lowest amongst all factors at 3.0. Read reviews about skill development and career growth on AmbitionBox.
Does Conneqt Business Solutions pay their Senior Customer Service Executives well?
According to AmbitionBox reviews, Conneqt Business Solutions senior customer service executives rate their salary and benefits at 3.1 out of 5, based on 280 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Conneqt Business Solutions's senior customer service executives salaries here and to read reviews specifically about salary and benefits at Conneqt Business Solutions for senior customer service executives, click here.
How is the work culture at Conneqt Business Solutions for Senior Customer Service Executives?
Work culture at Conneqt Business Solutions for senior customer service executives is rated 3.4 out of 5 by 280 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at Conneqt Business Solutions for senior customer service executives, click here.
How is the job security at Conneqt Business Solutions for Senior Customer Service Executives?
Based on 280 reviews on AmbitionBox, Conneqt Business Solutions's senior customer service executives rate job security at 3.5 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at Conneqt Business Solutions for senior customer service executives, click here.
Is work from home available to Senior Customer Service Executives at Conneqt Business Solutions?
According to 11 AmbitionBox reviews, Conneqt Business Solutions does not currently offer any work-from-home options to senior customer service executives. All employees work from the office, reflecting a fully on-site work arrangement. To read reviews specifically about work-life balance, click here.
Tell us how to improve this page.
Conneqt Business Solutions Senior Customer Service Executive Reviews by Locations