Infosys BPM Senior Customer Service Executive Reviews

Likes

Campus and work culture

Dislikes

No Hike or Nothing. join the company with negotiating a good package because it's going to be the same for next 3-4 years

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Not much to like. Working because of need.

Dislikes

When hired was said there will be increment in every 6 months. But no appraisal since 2 years. The client is very bad keeps pressure and own team is bullying. Also manager doesn’t care of anything lots of politics and focus on 1-2 employees

Likes

Enables the employee to have a new learning and professional work culture .

Dislikes

Employee personal are fully satisfied like transport facilities

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Likes

Dislikes

Likes

Dislikes

Work Details

Work policy: 10 Days a month Work from Office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Likes

Likes

good campus and good environment. and job security .

Dislikes

there are many manager is not good. they always support only related persons. there are political games in process. Manager give appraisal rating is vert low if employee work with dedicated and not promoted the employee. there are not give the work from home and not hybrid process. there are employee want feel work with family but floor environment is not good.

Work Details

Work days: Monday to Friday (Strict Timings)

Likes

Job security, company culture, treating everyone in their own way and encourages ever employee to be work more and work satisfaction is nearly exploring.

Dislikes

Work life balance and employee satisfaction is lagging

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

You will have the job security in Infosys.

Dislikes

- No work life balance. - Lot of corporate politics - Never join Infosys at the begining of your career, you will never get an opportunity to grow. It is a company where you retire not where you start. - They say that it is rotational shifts but I was working in the night shift from 10 months straight.

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

I like the work culture at Infosys and the learning opportunities available here.

Dislikes

No increment in last 3 years which is very frustrating to deal with managing expenses and professional growth.

Work Details

Work policy: 3 days/week from office

Work timings: Strict Timings

Work related travel: This job involves Travel Within Country.

Likes

Infosys Brand

Dislikes

Everything Starting from Facility, Cab, Management, They will not allow us to grow inside as well as outside. Due to these type of managements the brand name get spoiled and they try to spoil the earning of a person who is a sole bread winner of his family. Infosys transport team motto "Employees should stop using transport Come by own" When I asked for wfh due to fasting Manager said did Infosys asked me to fast? There is no care on employees...Read More

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Job security

Dislikes

Everything is a disaster. No hike, no proper promotions. You need to be of the same state and need to favour Manager legs. Too much of partiality, even if you work your a off it will not be recognized at all. Salary no need to ask about it. After 3 years they have given hike of 2k on in hand salary and that's the hike.

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

If you prioritize work-life balance and job security over a high salary and skill development, this is the right place for you. However, if you're aiming for significant professional growth, this company may not be the best fit

Dislikes

I strongly dislike the salary they offer, especially since BPM employees do the same work in projects but are treated as secondary resources with no priority. Compared to Infosys Ltd, the talent level is lacking, and management does nothing to address this biased system. Avoid joining Infosys BPM—opt for Infosys Ltd instead, as both roles end up doing the same work once assigned to a project.

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

One of the key advantages of working at Infosys BPM is the work-life balance it offers, depending on the project and team. The company provides job stability, structured processes, and opportunities for learning and career growth. Salary-wise, it is competitive for the industry, but the main benefits come from the overall work environment, upskilling programs, and global exposure.

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.