Conneqt Business Solutions Senior Customer Service Executive Reviews
based on 281 reviews
Updated 28 Dec, 2024
Overall Rating
3.7/5
How AmbitionBox ratings work?
Category Ratings
3.6
Skill development
3.6
Job Security
3.5
Work-Life balance
3.5
Company culture
3.4
Work Satisfaction
3.1
Salary & Benefits
3.0
Promotions/Appraisal
Conneqt Business Solutions is rated
3.7 out of 5 stars on
AmbitionBox, based on 281 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Conneqt Business Solutions is rated
3.7 out of 5 stars on
AmbitionBox, based on 281 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
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in Conneqt Business Solutions Senior Customer Service Executive Reviews
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281 reviews found
Sort by:
Popular
Senior Customer Service Executive in
Chandigarh
Senior department Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
4.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 06 Nov 2018
Likes
It was a good platform to enhance my career and knowledge
Dislikes
I do receive appreciation calls from clints, but they mostly go unnoticed during my mid year appraisals.
Work Details
Work days: Rotational Shift
(Strict Timings)
Senior Customer Service Executive in
Guwahati
Sales Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 27 Feb 2018
Likes
Environment is to good. Salary time to time.
Dislikes
No dislikes
Work Details
Good
Work days: Monday to Saturday
(Flexible Timings)
Work related travel:This is a desk job.
Employer’s Response
Hi,
Thank you so much for your feedback! We are happy to learn that we are able to provide you with a positive experience. If you have any further information or feedback you’d like to share, please reach out to us at hr.helpdesk@conneqtcorp.com.
Similar companies for Senior Customer Service Executive
When I started my career in BPO, this is the best work place.
Dislikes
Canteen food
Work Details
Work was too much but it will help to check your capabilities. Good
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Senior Customer Service Executive in
Jamshedpur
cce Department
5.0
Overall Rating
5.0
Category Ratings
2.0
Promotions/Appraisal
5.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
2.0
Job Security
3.0
Work-Life Balance
posted on 07 Nov 2018
Likes
Nice to work with tata bss..
Dislikes
Growth
Work Details
Work timings: Flexible Timings
Work related travel: This job involves
Travel Within City.
Employer’s Response
Hi,
Thank you so much for your feedback! We are happy to learn that we are able to provide you with a positive experience. If you have any further information or feedback you’d like to share, please reach out to us at hr.helpdesk@conneqtcorp.com.
Senior Customer Service Executive in
Jamshedpur
Bpo operation Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 09 Jun 2018
Likes
Work environment, salary and job security.
Dislikes
Politics.
Work Details
Work days: Rotational Shift
Employer’s Response
Hi,
Thank you so much for your feedback! We are happy to learn that we are able to provide you with a positive experience. If you have any further information or feedback you’d like to share, please reach out to us at hr.helpdesk@conneqtcorp.com.
Senior Customer Service Executive in
Mohali
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 24 Aug 2018
Likes
All things are very good.
Dislikes
Salary increment is very low in comparison of other bpo or kpo
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Employer’s Response
Hi,
Thank you for taking the time to share your feedback.
Concerning your issue with salary expectations and incentives, your feedback is being discussed in length with our team. We value your comment and regret you were disappointed.
If you would like to discuss this further or have any more feedback to share, please reach out to us at hr.helpdesk@conneqtcorp.com.
You are reading trusted reviews. Keep reading to find out more about
Conneqt Business Solutions.
Senior Customer Service Executive in
Hyderabad / Secunderabad
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 01 Oct 2018
Likes
In all segments Tbss was very nice
Dislikes
Nothing
Work Details
Work days: Monday to Saturday
(Strict Timings)
Employer’s Response
Hi,
Thank you so much for your feedback! We are happy to learn that we are able to provide you with a positive experience. If you have any further information or feedback you’d like to share, please reach out to us at hr.helpdesk@conneqtcorp.com.
Hi,
Thank you so much for your feedback! We are happy to learn that we are able to provide you with a positive experience. If you have any further information or feedback you’d like to share, please reach out to us at hr.helpdesk@conneqtcorp.com.
Senior Customer Service Executive in
Jamshedpur
Customer Care Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 04 May 2021
Likes
Good work environment
Dislikes
N/a
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Senior Customer Service Executive in
Hyderabad / Secunderabad
Voice / Blended Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Promotions/Appraisal
2.0
Skill Development
3.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
3.0
Job Security
1.0
Work-Life Balance
posted on 16 Mar 2019
Likes
Working with team
Dislikes
Salary and no growth
Work Details
My work is to handle the calls maintaining time to handle the call and giving resolution to the customer upon their query
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Senior Customer Service Executive in
Hyderabad / Secunderabad
Bpo Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 18 May 2022
Likes
Worst place to wort
Dislikes
Worts
Work Details
Worst
Work timings: Strict Timings
Work related travel:This is a desk job.
Employee Benefits
Nothing
Senior Customer Service Executive in
Guwahati
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
4.0
Job Security
5.0
Work-Life Balance
posted on 11 Jan 2019
Likes
Nice platform to work
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Employer’s Response
Hi,
Thank you so much for your feedback! We are happy to learn that we are able to provide you with a positive experience. If you have any further information or feedback you’d like to share, please reach out to us at hr.helpdesk@conneqtcorp.com.
Senior Customer Service Executive in
Jamshedpur
Cca Department
2.0
Overall Rating
2.0
Category Ratings
2.0
Promotions/Appraisal
1.0
Skill Development
4.0
Company Culture
2.0
Work Satisfaction
4.0
Salary & Benefits
1.0
Job Security
2.0
Work-Life Balance
posted on 27 Jul 2019
Likes
Salary/appraisal
Dislikes
Job security, politics , work environment
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Senior Customer Service Executive in
Chennai
Voice / Blended Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
3.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
4.0
Work-Life Balance
posted on 17 Dec 2018
Likes
Work environment is good
Dislikes
No Carrier growth
Work Details
Work days: Rotational Shift
(Flexible Timings)
Senior Customer Service Executive
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 16 Mar 2018
Likes
Work envinormental
Dislikes
Low salay
Work Details
Iam having 3years experiance
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Employer’s Response
Hi,
Thank you so much for your feedback! We are happy to learn that we are able to provide you with a positive experience. If you have any further information or feedback you’d like to share, please reach out to us at hr.helpdesk@conneqtcorp.com.
Senior Customer Service Executive in
Pune
Customer service Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 14 Sep 2017
Likes
Nice place to work, very friendly environment. Reliable and secure job
Dislikes
Less salary. But that's fine you will get appraisal every year
Work Details
My work was dealing with customer having vehicle issues. So more interesting as get to know different type of customer
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Employer’s Response
Hi,
Thank you so much for your feedback! We are happy to learn that we are able to provide you with a positive experience. If you have any further information or feedback you’d like to share, please reach out to us at hr.helpdesk@conneqtcorp.com.
People also ask about Conneqt Business Solutions's Senior Customer Service Executives
Is Conneqt Business Solutions a good place to work for Senior Customer Service Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.7 out of 5 from over 281 employee reviews, it's clear that most senior customer service executives have an average experience working at Conneqt Business Solutions. Skill development holds the highest rating at 3.6, while career growth is rated the lowest amongst all factors at 3.0. Read reviews about skill development and career growth on AmbitionBox.
Does Conneqt Business Solutions pay their Senior Customer Service Executives well?
According to AmbitionBox reviews, Conneqt Business Solutions senior customer service executives rate their salary and benefits at 3.1 out of 5, based on 281 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Conneqt Business Solutions's senior customer service executives salaries here and to read reviews specifically about salary and benefits at Conneqt Business Solutions for senior customer service executives, click here.
How is the work culture at Conneqt Business Solutions for Senior Customer Service Executives?
Work culture at Conneqt Business Solutions for senior customer service executives is rated 3.5 out of 5 by 281 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at Conneqt Business Solutions for senior customer service executives, click here.
How is the job security at Conneqt Business Solutions for Senior Customer Service Executives?
Based on 281 reviews on AmbitionBox, Conneqt Business Solutions's senior customer service executives rate job security at 3.6 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at Conneqt Business Solutions for senior customer service executives, click here.
Is work from home available to Senior Customer Service Executives at Conneqt Business Solutions?
According to 11 AmbitionBox reviews, Conneqt Business Solutions does not currently offer any work-from-home options to senior customer service executives. All employees work from the office, reflecting a fully on-site work arrangement. To read reviews specifically about work-life balance, click here.
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