Conneqt Business Solutions Senior Customer Service Executive Reviews
based on 280 reviews
Updated 9 Dec, 2024
Overall Rating
3.7/5
How AmbitionBox ratings work?
Category Ratings
3.5
Skill development
3.5
Job Security
3.5
Work-Life balance
3.4
Company culture
3.4
Work Satisfaction
3.1
Salary & Benefits
3.0
Promotions/Appraisal
Conneqt Business Solutions is rated
3.7 out of 5 stars on
AmbitionBox, based on 280 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Conneqt Business Solutions is rated
3.7 out of 5 stars on
AmbitionBox, based on 280 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Top Mentions
in Conneqt Business Solutions Senior Customer Service Executive Reviews
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280 reviews found
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Popular
Senior Customer Service Executive in
Kolkata
Banking Operations Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
2.0
Job Security
5.0
Work-Life Balance
posted on 16 Jul 2020
Likes
No support
Dislikes
Company policy
Work Details
Work timings: Flexible Timings
Work related travel: This job involves
Travel Within City.
Employer’s Response
Hi,
Thank you so much for your feedback! We are happy to learn that we are able to provide you with a positive experience. If you have any further information or feedback you’d like to share, please reach out to us at hr.helpdesk@conneqtcorp.com.
Senior Customer Service Executive in
Hyderabad / Secunderabad
Backend operations Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
5.0
Company Culture
2.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
1.0
Work-Life Balance
posted on 18 Dec 2020
Likes
Reason to keep the overall experience at 1 star is the staff members who are very partial there is no space for those who are straight forward.
Dislikes
Internal Politics.
Work Details
I spend 2.5 years at conneqt starting was super but sadly I lost all faith when my team management started betraying me so I prefer if you are ready to work as a slave conneqt is best.
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Employer’s Response
Hi,
Thank you for taking the time to share your feedback. We are sorry to hear that your experience was less than satisfactory.
If you would like to discuss this further or have more feedback, please reach out to us at hr.helpdesk@conneqtcorp.com.
Similar companies for Senior Customer Service Executive
I just love d company..It has given me a good carrier and knowledge.. Colleagues TLs and managers are very supportive for a fresher's it's a very good company to grow in their carrier
Employer’s Response
Hi,
Thank you so much for your feedback! We are happy to learn that we are able to provide you with a positive experience. If you have any further information or feedback you’d like to share, please reach out to us at hr.helpdesk@conneqtcorp.com.
Senior Customer Service Executive in
Pune
Voice / Blended Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
2.0
Skill Development
3.0
Company Culture
2.0
Work Satisfaction
2.0
Salary & Benefits
2.0
Job Security
3.0
Work-Life Balance
posted on 27 Dec 2020
Likes
Good thank you
Dislikes
Nothing
Work Details
Ok simple words
Senior Customer Service Executive in
Hyderabad / Secunderabad
Non Voice Department
3.0
Overall Rating
3.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
1.0
Salary & Benefits
3.0
Job Security
2.0
Work-Life Balance
posted on 10 Aug 2019
Likes
Training, learning...
Dislikes
Salary/appraisal,
Work Details
Not bad...
Work days: Alternate Saturday off
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Employer’s Response
Hi,
Thank you for taking the time to share your feedback.
Concerning your issue with salary expectations and incentives, your feedback is being discussed in length with our team. We value your comment and regret you were disappointed.
If you would like to discuss this further or have any more feedback to share, please reach out to us at hr.helpdesk@conneqtcorp.com
Senior Customer Service Executive in
Pune
Customer Service Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 12 Jun 2020
Likes
Q Connect is worst company
Dislikes
Q Connect is very worst company about carrier growth
Work Details
Work timings: Flexible Timings
Work related travel: This job involves
Travel Within City.
Employer’s Response
Hi,
Thank you for taking the time to share your feedback. We are sorry to hear that your experience was less than satisfactory.
If you would like to discuss this further or have more feedback, please reach out to us at hr.helpdesk@conneqtcorp.com.
Senior Customer Service Executive in
Mohali
HR Operations Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
2.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 01 Aug 2019
Dislikes
I happy to work with this company
Work Details
Good
Work days: Monday to Saturday
(Flexible Timings)
Work related travel:This is a desk job.
Employer’s Response
Hi,
Thank you so much for your feedback! We are happy to learn that we are able to provide you with a positive experience. If you have any further information or feedback you’d like to share, please reach out to us at hr.helpdesk@conneqtcorp.com.
You are reading trusted reviews. Keep reading to find out more about
Conneqt Business Solutions.
Senior Customer Service Executive in
Jamshedpur, Jharkhand, Kolkata
Full Time
·
Customer Success Department
4.0
Overall Rating
4.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
3.0
Company Culture
4.0
Work Satisfaction
5.0
Salary & Benefits
2.0
Job Security
2.0
Work-Life Balance
posted on 15 Mar 2023
Likes
Everything is good except operation department.
Dislikes
Operation department not supportive.
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within Country.
Hi,
Thank you so much for your feedback! We are happy to learn that we are able to provide you with a positive experience. If you have any further information or feedback you’d like to share, please reach out to us at hr.helpdesk@conneqtcorp.com.
Senior Customer Service Executive in
Hyderabad / Secunderabad
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
5.0
Company Culture
3.0
Work Satisfaction
5.0
Salary & Benefits
1.0
Job Security
5.0
Work-Life Balance
posted on 13 Apr 2019
Likes
In balance Infrastructure , Skill development , Benefits .
Dislikes
No cab facility , Slow growth
Work Details
Work days: Rotational Shift
(Strict Timings)
Employer’s Response
Hi,
Thank you so much for your feedback! We are happy to learn that we are able to provide you with a positive experience. If you have any further information or feedback you’d like to share, please reach out to us at hr.helpdesk@conneqtcorp.com.
Senior Customer Service Executive in
Hyderabad / Secunderabad
Bpo Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
5.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 13 Nov 2019
Likes
I had very good experience working in the organization because team leaders were very supportive..
Dislikes
Work pressure..no increment in salary...slow growth process
Work Details
My responsibility was to take inbound calls ..
Work days: Rotational Shift
(Flexible Timings)
Senior Customer Service Executive
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
5.0
Skill Development
3.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
5.0
Work-Life Balance
posted on 03 Dec 2019
Likes
It was good working there.
Dislikes
Office politics is a major disadvantage
Work Details
Work days: Rotational Shift
(Flexible Timings)
Employer’s Response
Hi,
Thank you so much for your feedback! We are happy to learn that we are able to provide you with a positive experience. If you have any further information or feedback you’d like to share, please reach out to us at hr.helpdesk@conneqtcorp.com.
Senior Customer Service Executive in
Chennai
Customer service Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 20 May 2019
Likes
Working environment is good, and all the teammates , manager everything is good
Dislikes
No comments
Employer’s Response
Hi,
Thank you for taking the time to share your feedback. We are sorry to hear that your experience was less than satisfactory.
If you would like to discuss this further or have more feedback, please reach out to us at hr.helpdesk@conneqtcorp.com.
Senior Customer Service Executive in
Noida
Operation Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 05 Apr 2018
Likes
I don't like any thing in Tats Business Support Services. Salary doesn't come on time. Support staff is bed. My experience is very bed with Tata. I suggest to anyone please don't join Tats.
Dislikes
I don't like anything in Tata
Work Details
Pathetic work
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Employee Benefits
Nothing
Employer’s Response
Hi,
Thank you for taking the time to share your feedback. We are sorry to hear that your experience was less than satisfactory.
If you would like to discuss this further or have more feedback, please reach out to us at hr.helpdesk@conneqtcorp.com
Senior Customer Service Executive in
Jamshedpur
Business Process Quality Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
3.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 13 Aug 2018
Likes
Good experience
Dislikes
Nothing
Work Details
My experience is good
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Senior Customer Service Executive
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
2.0
Work-Life Balance
posted on 07 Dec 2018
Likes
Stupid company and they are not supporting the agents.
Employer’s Response
Hi,
Thank you for taking the time to share your feedback. We are sorry to hear that your experience was less than satisfactory.
If you would like to discuss this further or have more feedback, please reach out to us at hr.helpdesk@conneqtcorp.com.
Senior Customer Service Executive in
Ballari
PHD Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
5.0
Salary & Benefits
2.0
Job Security
3.0
Work-Life Balance
posted on 05 Sep 2018
Likes
Happy working with TBSS, if ur doing ur job process in a right way non ll que u anytg... All r so supportive in company..
Dislikes
Changing the rules often, in d name of briefing daily some or the other rules they attach to the process of work..
Apart from that... Everything is superb
Work Details
Fine
Work timings: Flexible Timings
Work related travel:This is a desk job.
Senior Customer Service Executive in
Mohali
Cce Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
2.0
Work-Life Balance
posted on 12 Mar 2019
Likes
Good working environment and Hr is coperative.Facility of free cabs and home drop for late night. There is job security.
Dislikes
Poor appraisals. Less opportunities in career growth.Sometime heavy work load was ignored by higher managemebt.
Work Details
Work days: Rotational Shift
(Flexible Timings)
Employer’s Response
Hi,
Thank you for taking the time to share your feedback.
Concerning your issue with salary expectations and incentives, your feedback is being discussed in length with our team. We value your comment and regret you were disappointed.
If you would like to discuss this further or have any more feedback to share, please reach out to us at hr.helpdesk@conneqtcorp.com.
Senior Customer Service Executive in
Chandigarh
Senior department Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
4.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 06 Nov 2018
Likes
It was a good platform to enhance my career and knowledge
Dislikes
I do receive appreciation calls from clints, but they mostly go unnoticed during my mid year appraisals.
People also ask about Conneqt Business Solutions's Senior Customer Service Executives
Is Conneqt Business Solutions a good place to work for Senior Customer Service Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.7 out of 5 from over 280 employee reviews, it's clear that most senior customer service executives have an average experience working at Conneqt Business Solutions. Skill development holds the highest rating at 3.5, while career growth is rated the lowest amongst all factors at 3.0. Read reviews about skill development and career growth on AmbitionBox.
Does Conneqt Business Solutions pay their Senior Customer Service Executives well?
According to AmbitionBox reviews, Conneqt Business Solutions senior customer service executives rate their salary and benefits at 3.1 out of 5, based on 280 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Conneqt Business Solutions's senior customer service executives salaries here and to read reviews specifically about salary and benefits at Conneqt Business Solutions for senior customer service executives, click here.
How is the work culture at Conneqt Business Solutions for Senior Customer Service Executives?
Work culture at Conneqt Business Solutions for senior customer service executives is rated 3.4 out of 5 by 280 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at Conneqt Business Solutions for senior customer service executives, click here.
How is the job security at Conneqt Business Solutions for Senior Customer Service Executives?
Based on 280 reviews on AmbitionBox, Conneqt Business Solutions's senior customer service executives rate job security at 3.5 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at Conneqt Business Solutions for senior customer service executives, click here.
Is work from home available to Senior Customer Service Executives at Conneqt Business Solutions?
According to 11 AmbitionBox reviews, Conneqt Business Solutions does not currently offer any work-from-home options to senior customer service executives. All employees work from the office, reflecting a fully on-site work arrangement. To read reviews specifically about work-life balance, click here.
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