Conneqt Business Solutions Customer Care ExecutivePune Reviews
based on 232 reviews
Updated 16 Dec, 2024
Overall Rating
3.8/5
How AmbitionBox ratings work?
Category Ratings
3.6
Company culture
3.6
Skill development
3.5
Job Security
3.5
Work-Life balance
3.5
Work Satisfaction
3.1
Salary & Benefits
3.0
Promotions/Appraisal
Conneqt Business Solutions is rated
3.8 out of 5 stars on
AmbitionBox, based on 232 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Conneqt Business Solutions is rated
3.8 out of 5 stars on
AmbitionBox, based on 232 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Top Mentions
in Conneqt Business Solutions Customer Care Executive Pune Reviews
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232 reviews found
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Popular
Customer Care Executive in
Pune
Customer Care Service Department
5.0
Overall Rating
5.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
3.0
Work-Life Balance
posted on 15 Apr 2021
Likes
Teammates are suppotive ,company policies are good.
Dislikes
Management is not at all good...
Work Details
I am thankful to this organization learnt a lot of things from here.
Work timings: Flexible Timings
Work related travel:This is a desk job.
Customer Care Executive in
Pune
Pimpri Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 12 Dec 2020
Likes
They used to give shifts which were not asked paid leaves were like only for saving but when asked for them they used to give strange reasons on asking for our own paid leave and salary was ok while work was hard no avail was there and yup no transportation also and no overtime charges u come u work and do as said by them and after resign also they compensated me half of my salary and while asked they to play email email like y should I mail them when they can take calls but no they cant take calls as they will get influenced by corona and employees are machines they should come to office but HR, manager and other senior TLs are fragile as their work is hard and they are human beings Completely Dissatisfaction with the company and will not recommend to anyone to go here...Read More
Dislikes
Everything . Employees are machines and Seniors are human as I said Wages are low while the work is equal to International Company and also no break will be given in last hour while other companies pays you to work for 8 hours including break but here 8 hours work and break of 30 mins 2 times which is one hour break and u have to leave company after working for 9 hours
Work Details
Terrible
Work days: Rotational Shift
(Flexible Timings)
Customer Care Executive in
Pune
Retail & B2C Sales Department
5.0
Overall Rating
5.0
Category Ratings
1.0
Promotions/Appraisal
5.0
Skill Development
1.0
Company Culture
3.0
Work Satisfaction
1.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 17 Jan 2021
Likes
It's good company there is supportive team leader
Dislikes
Salary increment is to low.
Work Details
I am very thankful IAM one of the part of this organisation.good work experience.
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Employer’s Response
Hi,
Thank you for taking the time to share your feedback.
Concerning your issue with salary expectations and incentives, your feedback is being discussed in length with our team. We value your comment and regret you were disappointed.
If you would like to discuss this further or have any more feedback to share, please reach out to us at hr.helpdesk@conneqtcorp.com.
Top Conneqt Business Solutions Customer Care Executive Interview Questions
Employees are not treated properly and even senior people do not treat the new employee properly. Senior people lose the benefits they get to the employee
Work Details
Work days: Rotational Shift
(Strict Timings)
Customer Care Executive in
Pune
Ebd Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
3.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 19 Feb 2021
Likes
Great place to work
Dislikes
Na
Work Details
Memorable
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Employer’s Response
Hi,
Thank you so much for your feedback! We are happy to learn that we are able to provide you with a positive experience. If you have any further information or feedback you’d like to share, please reach out to us at hr.helpdesk@conneqtcorp.com.
Customer Care Executive in
Pune
Customer Service Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
3.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 30 Apr 2021
Likes
Nothing to like
Dislikes
There is very much partiality while selection and appraisals. And the working environment is also not good, there is politics each and every thing.
Work Details
Yes, so I work there as a Customer care Executive, where my work is to create and update accounts of CVBU Customers and also handling Inbound calls escalated once. Sometimes our calling is also done as per business requirements (Ad hoc Calling)
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Customer Care Executive in
Pune
Administration Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 31 Mar 2021
Likes
Very good helpful
Work Details
Work days: Monday to Saturday
Customer Care Executive in
Pune
Voice / Blended Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
2.0
Company Culture
2.0
Work Satisfaction
2.0
Salary & Benefits
1.0
Job Security
4.0
Work-Life Balance
posted on 21 Sep 2020
Likes
Extremely worse. They are not even providing Work from home in this pandemic and also they are allowing 100 percentage of staffing in the office. Not at all safe over there.
Dislikes
Not at all safe over there. Even in this pandemic situation they are not allowing work form home.
Work Details
It was good until the pandemic. After this situation, it literally failed to keep my trust on the company.
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Care Executive in
Pune
Operations Support Department
4.0
Overall Rating
4.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 08 Jun 2021
Likes
I had a very good experience
Dislikes
Na
Work Details
Good
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Customer Care Executive in
Pune
Business Process Outsourcing Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 15 Aug 2020
Likes
They are not helping to employees.
Dislikes
they are not thinking about employees feeling they only think about there profit
Work Details
professional
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Employee Benefits
nothing
Customer Care Executive in
Pune
Business Process Outsourcing Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 01 Oct 2020
Likes
Good company
Dislikes
Politics in work environment
Work Details
Work timings: Flexible Timings
Work related travel:This is a desk job.
Employer’s Response
Hi,
Thank you so much for your feedback! We are happy to learn that we are able to provide you with a positive experience. If you have any further information or feedback you’d like to share, please reach out to us at hr.helpdesk@conneqtcorp.com.
Customer Care Executive in
Pune
Automation Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 10 Apr 2021
Likes
Complete team was helpful
Dislikes
NA
Work Details
Great , I learn from it
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Care Executive in
Pune
Corporate Training Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
2.0
Skill Development
5.0
Company Culture
2.0
Work Satisfaction
2.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 22 Jul 2020
Likes
They have to pay full salaries
Dislikes
Lot of politics and management dosen't response to theirs employees
Employer’s Response
Hi,
Thank you so much for your feedback! We are happy to learn that we are able to provide you with a positive experience. If you have any further information or feedback you’d like to share, please reach out to us at hr.helpdesk@conneqtcorp.com.
Customer Care Executive in
Pune
Customer Service Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
5.0
Skill Development
3.0
Company Culture
4.0
Work Satisfaction
2.0
Salary & Benefits
2.0
Job Security
4.0
Work-Life Balance
posted on 10 Sep 2020
Likes
Office campus and environment
Dislikes
Team leader and management are not good
Work Details
Overall experience was good
Work timings: Strict Timings
Work related travel:This is a desk job.
Employer’s Response
Hi,
Thank you for taking the time to share your feedback. We are sorry to hear that your experience was less than satisfactory.
If you would like to discuss this further or have more feedback, please reach out to us at hr.helpdesk@conneqtcorp.com
Customer Care Executive in
Pune
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 04 Jan 2021
Likes
Best
Work Details
Work related travel: This job involves
Travel Within City.
Employer’s Response
Hi,
Thank you so much for your feedback! We are happy to learn that we are able to provide you with a positive experience. If you have any further information or feedback you’d like to share, please reach out to us at hr.helpdesk@conneqtcorp.com.
People also ask about Conneqt Business Solutions, Pune Customer Care Executives
Is Conneqt Business Solutions, Pune a good place to work for Customer Care Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.8 out of 5 from over 232 employee reviews, it's clear that most customer care executives have an average experience working at Conneqt Business Solutions, Pune. Company culture holds the highest rating at 3.6, while career growth is rated the lowest amongst all factors at 3.0. Read reviews about company culture and career growth on AmbitionBox.
Does Conneqt Business Solutions, Pune pay their Customer Care Executives well?
According to AmbitionBox reviews, Conneqt Business Solutions, Pune customer care executives rate their salary and benefits at 3.1 out of 5, based on 232 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Conneqt Business Solutions, Pune's customer care executives salaries here and to read reviews specifically about salary and benefits at Conneqt Business Solutions, Pune for customer care executives, click here.
How is the work culture at Conneqt Business Solutions, Pune for Customer Care Executives?
Work culture at Conneqt Business Solutions, Pune for customer care executives is rated 3.6 out of 5 by 232 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at Conneqt Business Solutions, Pune for customer care executives, click here.
How is the job security at Conneqt Business Solutions, Pune for Customer Care Executives?
Based on 232 reviews on AmbitionBox, Conneqt Business Solutions, Pune's customer care executives rate job security at 3.5 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at Conneqt Business Solutions, Pune for customer care executives, click here.
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