Conneqt Business Solutions Customer Care ExecutivePune Reviews
based on 232 reviews
Updated 16 Dec, 2024
Overall Rating
3.8/5
How AmbitionBox ratings work?
Category Ratings
3.6
Company culture
3.6
Skill development
3.5
Job Security
3.5
Work-Life balance
3.5
Work Satisfaction
3.1
Salary & Benefits
3.0
Promotions/Appraisal
Conneqt Business Solutions is rated
3.8 out of 5 stars on
AmbitionBox, based on 232 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Conneqt Business Solutions is rated
3.8 out of 5 stars on
AmbitionBox, based on 232 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
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in Conneqt Business Solutions Customer Care Executive Pune Reviews
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232 reviews found
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Popular
Customer Care Executive in
Pune
Tata sky inbound Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 02 Nov 2019
Likes
I dont like all there
Dislikes
Vikas sagar all floor managers
Work Details
Work is good but the TL and manager not good totally bad and disgusting
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Employer’s Response
Hi,
Thank you for taking the time to share your feedback. We are sorry to hear that your experience was less than satisfactory.
If you would like to discuss this further or have more feedback, please reach out to us at hr.helpdesk@conneqtcorp.com.
Customer Care Executive in
Pune
Customer Care Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 08 Feb 2021
Likes
Excellent job security.. over all very good company
Dislikes
Nothing to dislike every company have some issues so it's not new we should go with work flow of process
Work Details
Ossum
Work days: Monday to Saturday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Customer Care Executive in
Pune
Retail & B2C Sales Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 12 Apr 2019
Likes
First of all thank you..yes training, teammates is very cooperative .career growth is also ther after 6 months u can apply for ijp .work environment is amazing my point of view everything is good.
Dislikes
No
Work Details
Exciting
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Employer’s Response
Hi,
Thank you so much for your feedback! We are happy to learn that we are able to provide you with a positive experience. If you have any further information or feedback you’d like to share, please reach out to us at hr.helpdesk@conneqtcorp.com.
Top Conneqt Business Solutions Customer Care Executive Interview Questions
Work related travel: This job involves
Travel Within City.
Employer’s Response
Hi,
Thank you so much for your feedback! We are happy to learn that we are able to provide you with a positive experience. If you have any further information or feedback you’d like to share, please reach out to us at hr.helpdesk@conneqtcorp.com.
Customer Care Executive in
Pune
Tata motors Department
5.0
Overall Rating
5.0
Category Ratings
2.0
Promotions/Appraisal
1.0
Skill Development
5.0
Company Culture
2.0
Work Satisfaction
1.0
Salary & Benefits
5.0
Job Security
1.0
Work-Life Balance
posted on 28 Sep 2019
Likes
Ok
Dislikes
Good
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Employer’s Response
Hi,
Thank you so much for your feedback! We are happy to learn that we are able to provide you with a positive experience. If you have any further information or feedback you’d like to share, please reach out to us at hr.helpdesk@conneqtcorp.com.
Customer Care Executive in
Pune
Business Process Quality Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 28 Jun 2019
Likes
My Opinion is a good company in BPO
Dislikes
This company is managment a great
Work Details
My work is slightly Challenge as I have to look after the entire product marketing and distribution life cycle as wEll as mange day to day yield operation.
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Employer’s Response
Hi,
Thank you so much for your feedback! We are happy to learn that we are able to provide you with a positive experience. If you have any further information or feedback you’d like to share, please reach out to us at hr.helpdesk@conneqtcorp.com.
Customer Care Executive in
Pune
Cce Department
3.0
Overall Rating
3.0
Category Ratings
4.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 03 Oct 2019
Likes
Good environment
Dislikes
Low salary
Work Details
Work days: Monday to Saturday
(Strict Timings)
Employer’s Response
Hi,
Thank you for taking the time to share your feedback.
Concerning your issue with salary expectations and incentives, your feedback is being discussed in length with our team. We value your comment and regret you were disappointed.
If you would like to discuss this further or have any more feedback to share, please reach out to us at hr.helpdesk@conneqtcorp.com.
You are reading trusted reviews. Keep reading to find out more about
Conneqt Business Solutions.
Customer Care Executive in
Pune
Non Voice Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 30 Mar 2020
Likes
I loved working one-on-one with customers, which is, incidentally, one of the things that attracted me to the role
Dislikes
na
Work Details
Managing Incoming calls and customer service inquiries
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Employer’s Response
Hi,
Thank you so much for your feedback! We are happy to learn that we are able to provide you with a positive experience. If you have any further information or feedback you’d like to share, please reach out to us at hr.helpdesk@conneqtcorp.com.
Hi,
Thank you for taking the time to share your feedback. We are sorry to hear that your experience was less than satisfactory.
If you would like to discuss this further or have more feedback, please reach out to us at hr.helpdesk@conneqtcorp.com.
Customer Care Executive in
Pune
Customer executive Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
2.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 20 Feb 2019
Likes
Work environment, training
Dislikes
Favoritism, politics, work-life balance not so good.
Work Details
Hectic
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Employer’s Response
Hi,
Thank you so much for your feedback! We are happy to learn that we are able to provide you with a positive experience. If you have any further information or feedback you’d like to share, please reach out to us at hr.helpdesk@conneqtcorp.com.
Customer Care Executive in
Pune
Bpo Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 10 Sep 2019
Likes
Good work place and atmosphere
Dislikes
Growing
Work Details
Cce
Work days: Monday to Saturday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Customer Care Executive in
Pune
Hr Department
3.0
Overall Rating
3.0
Category Ratings
4.0
Promotions/Appraisal
3.0
Skill Development
2.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 16 Dec 2019
Likes
It was very good organization for me
Dislikes
About salary slip
Work Details
It was good experience
Work days: Rotational Shift
Employer’s Response
Hi,
Thank you for taking the time to share your feedback.
Concerning your issue with salary expectations and incentives, your feedback is being discussed in length with our team. We value your comment and regret you were disappointed.
If you would like to discuss this further or have any more feedback to share, please reach out to us at hr.helpdesk@conneqtcorp.com.
Customer Care Executive in
Pune
Kalyani nagar Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
2.0
Salary & Benefits
5.0
Job Security
3.0
Work-Life Balance
posted on 03 Dec 2019
Likes
Over all experience was too much good.. But i m only disappoint because of hr management... Cause they are very lazy and irresponsible towards employees... I still didn't get my experience letter although i have been visited tbbs 3 times after my fnf
Dislikes
Hr management
Work Details
Out bound sales executive
I used to convence customers to buy our products like channels (tata sky)
Work days: Monday to Saturday
(Flexible Timings)
Work related travel:This is a desk job.
Customer Care Executive in
Pune
Part Time
·
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 19 Jan 2023
Likes
Learning about the process and the staff was good
Dislikes
Nothing
Employer’s Response
Hi,
Thank you so much for your feedback! We are happy to learn that we are able to provide you with a positive experience. If you have any further information or feedback you’d like to share, please reach out to us at hr.helpdesk@conneqtcorp.com.
Customer Care Executive in
Pune
Sales Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
2.0
Skill Development
4.0
Company Culture
2.0
Work Satisfaction
2.0
Salary & Benefits
2.0
Job Security
3.0
Work-Life Balance
posted on 12 Jan 2019
Likes
H.R Policy and Culture
Dislikes
Team leader behaviour and there farshalityes.fully worsts
Work Details
Not bad it's good
Work days: Monday to Saturday
(Flexible Timings)
Work related travel:This is a desk job.
Employer’s Response
Hi,
Thank you for taking the time to share your feedback. We are sorry to hear that your experience was less than satisfactory.
If you would like to discuss this further or have more feedback, please reach out to us at hr.helpdesk@conneqtcorp.com.
Customer Care Executive in
Pune
Non Voice Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 05 Dec 2018
Likes
Working environment...
Dislikes
Nothing
Work Details
Exciting
Work timings: Strict Timings
Work related travel:This is a desk job.
Employer’s Response
Hi,
Thank you so much for your feedback! We are happy to learn that we are able to provide you with a positive experience. If you have any further information or feedback you’d like to share, please reach out to us at hr.helpdesk@conneqtcorp.com.
Customer Care Executive in
Pune
Service Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
5.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
2.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 22 Oct 2017
Likes
Thank you for the previous organization In the Tata business training is exelent. Ther is pramotiom to the depend on performance base. Salary is not inup. Tata Business service support ther work environment is very good. Ther is not traveling facility. I have learn lots of things thank you so much once again previous organization.
Dislikes
Compensatin is decent but growth is slow. The work pressure is high but not that much I have to attend the customer call late night. Some time senior are not helping that set
Work Details
Generally speaking. My work is challenging .i have to handle the inbound call. We have to support the good way to the customer they have to satisfy .It will be great learning experience
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Employer’s Response
Hi,
Thank you so much for your feedback! We are happy to learn that we are able to provide you with a positive experience. If you have any further information or feedback you’d like to share, please reach out to us at hr.helpdesk@conneqtcorp.com.
Customer Care Executive in
Pune
Operation Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
3.0
Company Culture
1.0
Work Satisfaction
3.0
Salary & Benefits
1.0
Job Security
2.0
Work-Life Balance
posted on 02 Nov 2018
Likes
Company rules& Regulations
Dislikes
Job security
Work Details
Work days: Rotational Shift
(Strict Timings)
Employer’s Response
Hi,
Thank you for taking the time to share your feedback. We are sorry to hear that your experience was less than satisfactory.
If you would like to discuss this further or have more feedback, please reach out to us at hr.helpdesk@conneqtcorp.com.
Customer Care Executive in
Pune
Retail & B2C Sales Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 29 Aug 2018
Likes
It was a good company and I learnt many things.
Dislikes
Nothing it's all good
Work Details
Took inbound calls from customer & summarize their queries. Made CSR according to customer queries then out call to nearest dealership for send the mechanics on site for resolve the customer issues. Escalated all matters to CSM & SSM related to CSR
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Employer’s Response
Hi,
Thank you so much for your feedback! We are happy to learn that we are able to provide you with a positive experience. If you have any further information or feedback you’d like to share, please reach out to us at hr.helpdesk@conneqtcorp.com.
Customer Care Executive in
Pune
Operations Support Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 15 Apr 2019
Likes
Tata business support service is A great place to start your career this place has lots to learn from it
Dislikes
Low Salary
Work Details
It was great i will remember each and every moment I spent in tata business support services i have won many awards and gifts but the best is i have learned so much from this place
Work days: Monday to Saturday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
People also ask about Conneqt Business Solutions, Pune Customer Care Executives
Is Conneqt Business Solutions, Pune a good place to work for Customer Care Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.8 out of 5 from over 232 employee reviews, it's clear that most customer care executives have an average experience working at Conneqt Business Solutions, Pune. Company culture holds the highest rating at 3.6, while career growth is rated the lowest amongst all factors at 3.0. Read reviews about company culture and career growth on AmbitionBox.
Does Conneqt Business Solutions, Pune pay their Customer Care Executives well?
According to AmbitionBox reviews, Conneqt Business Solutions, Pune customer care executives rate their salary and benefits at 3.1 out of 5, based on 232 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Conneqt Business Solutions, Pune's customer care executives salaries here and to read reviews specifically about salary and benefits at Conneqt Business Solutions, Pune for customer care executives, click here.
How is the work culture at Conneqt Business Solutions, Pune for Customer Care Executives?
Work culture at Conneqt Business Solutions, Pune for customer care executives is rated 3.6 out of 5 by 232 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at Conneqt Business Solutions, Pune for customer care executives, click here.
How is the job security at Conneqt Business Solutions, Pune for Customer Care Executives?
Based on 232 reviews on AmbitionBox, Conneqt Business Solutions, Pune's customer care executives rate job security at 3.5 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at Conneqt Business Solutions, Pune for customer care executives, click here.
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