Concentrix Corporation Contact Center Associate Reviews
based on 130 reviews
Updated 16 Dec, 2024
Overall Rating
3.5/5
How AmbitionBox ratings work?
Category Ratings
3.4
Job Security
3.4
Work-Life balance
3.4
Salary & Benefits
3.3
Company culture
3.3
Work Satisfaction
3.2
Skill development
2.7
Promotions/Appraisal
Concentrix Corporation is rated
3.5 out of 5 stars on
AmbitionBox, based on 130 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Concentrix Corporation is rated
3.5 out of 5 stars on
AmbitionBox, based on 130 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
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in Concentrix Corporation Contact Center Associate Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
130 reviews found
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Popular
Contact Center Associate in
Gurgaon / Gurugram
Operations Department
3.0
Overall Rating
3.0
Category Ratings
4.0
Promotions/Appraisal
2.0
Skill Development
2.0
Company Culture
2.0
Work Satisfaction
2.0
Salary & Benefits
2.0
Job Security
2.0
Work-Life Balance
posted on 23 Jul 2021
Likes
Good environment and colleagues
Dislikes
#Too much work pressure
#No job security
#Bad manager
#It takes ages to resolve internal issues like system or salary related.
#So many reasons in deducting salary.
#No free transport, no free food or nothing at all.
Work Details
It was hectic. Overall didn't had a good experience.
Work days: Rotational Shift
(Strict Timings)
Contact Center Associate in
Gurgaon / Gurugram
Full Time
·
Quality Assurance and Testing Department
1.0
Overall Rating
1.0
Category Ratings
3.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
3.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 19 Sep 2024
Likes
The salary part is good.
Dislikes
Leads are too much toxic and never understand employee always want work in any situation not even understand the issue which employee is facing never give leaves . Too bad at the time of lunch always say do lunch after 1 hour or 1/2 hour when requested for lunch or dinner as there is too much work load. Even in single day some time we are unable to take full lunch.
Work Details
Work days: Rotational Shift
(Strict Timings)
What people are saying about Concentrix Corporation
No pressure, no tension of leaves nice ambience nice culture nice employees around you.
Dislikes
You always have to be favourite of your team leader to get leaves not a good culture. They don't fire you or kick out of the organisation they will give so many chances that you won't belive it why this is happening lol
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Contact Center Associate in
Gurgaon / Gurugram
Full Time
·
Operations Department
4.0
Overall Rating
4.0
Category Ratings
1.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
2.0
Salary & Benefits
4.0
Job Security
2.0
Work-Life Balance
posted on 05 Oct 2023
Likes
Company is good but there is too much politics. People are not good. So much biasedness. Mental pressure & pointing us targeting when you raised concerns about unfair practices. TL's are worst. Specially TL Jyoti Kumari & Hemang Mehta. Biased & worst TL. Hemang is most unprofessional & biased TL. Doing partiality in team & taking advantage of their position and harassing employees.
Dislikes
Job Security
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Contact Center Associate in
Gurgaon / Gurugram
Full Time
·
Operations Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
2.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 25 May 2023
Likes
Good To Work
Dislikes
Thurky Managers Give Promotions Only To Girls and Buttering People. Good Deserving Candidates Are Not Promoted Because Some Manager Think That They Can Not Able To Compete Those Smart & Eligible Candidates. As per My view Webelp is a Good Company but people in HR are not capable because most of them are not coming with HR Qualification and HR Degree. Due to that reason they hire and promote wrong people many times. In operations management team these type of wrong practice done many times. Also ask to their employees please rate good in social and corporate platforms. This type of conditions harm company in long run. I request to the top management and directors of this company, try to bring genuine people who have guts to talk about reality and give good suggestions with implication skills. You have those people in your organisation, just you need to identify those people....Read More
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Contact Center Associate in
New Delhi
Full Time
·
Customer Success Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
3.0
Company Culture
2.0
Work Satisfaction
3.0
Salary & Benefits
1.0
Job Security
3.0
Work-Life Balance
posted on 03 Feb 2024
Likes
Free cab
Dislikes
No job security and office politics. Most FLMs want to support girls over boys, though there are some really good ones.
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel: This job involves
Travel Within City, Travel Within Country.
Contact Center Associate in
Gurgaon / Gurugram
Full Time
·
Customer Success Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
2.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
3.0
Job Security
2.0
Work-Life Balance
posted on 23 Nov 2023
Likes
It was good till 1st year
Dislikes
The unskilled management team, least bothered senior management, there is nothing called a work balance, the promoted people are not skilled for the positions they got, no management skills.
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Contact Center Associate in
Gurgaon / Gurugram
Full Time
·
Non Voice Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 31 Jan 2024
Likes
I get my salary on time and both side cabs.
Dislikes
I don’t like the people deduct incentives and promotions are biased.
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Contact Center Associate in
Gurgaon / Gurugram
Full Time
·
Non Voice Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 06 Jan 2024
Likes
Everything is good, work culture, leave policy is best, appraisal everything is good
Dislikes
Nothing much but behaviour of some managers is little bit rude
Work Details
Work policy:
2 days/week from office
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Contact Center Associate in
Hyderabad / Secunderabad
Full Time
·
Corporate Communication Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 01 Jun 2024
Likes
Nothing waste of time investing in such company
Dislikes
Everything the culture, the behavior
Contact Center Associate in
Gurgaon / Gurugram
Full Time
·
Non Voice Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
1.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 14 Dec 2023
Likes
Supportive staff
Dislikes
Politics and preference given to known one for promotion, no scope for skill development
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Contact Center Associate in
Gurgaon / Gurugram
Full Time
·
Non Voice Department
3.0
Overall Rating
3.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
3.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 11 Jul 2023
Likes
A people oriented company. With the motive to upskill agent. Take feedback very well give numerous opportunities to agent to achieve personal and professional goals both.
Dislikes
Could do things better but unable to do so due to business requirement. Additionally could sort some things but didn't want to get your hands dirty. A pinch politics is also there.
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Contact Center Associate in
Gurgaon / Gurugram
Full Time
·
Back Office Department
5.0
Overall Rating
5.0
Category Ratings
1.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 06 Jun 2023
Likes
Webhelp is a employee friendly company webhelp gives me a alot to be a self independent and the transport services is awesome
Dislikes
The team leader are very partial and they are very rude all the time they are roaming here and there being a advisor we don't have authority to ask to our senior but they don't give a bit of time to their team mates if someone is slow learner and but learn all'the things but slowly they thought he or she is good for nothing they areso many problems with the team leaders that is the reason I quit my job I would like to continue but they planned very well for me and there is no option for me resignation is the only option I will surely raised this problem on social media about my problem and loved one's webhelp is the best company but the people who are team leader etc they are not supportive and cooperative thank you soo much to giving this opportunity to share my experience through this.there are lots of things to say...l hope you will surely take care of this so that no another sapna leave their job because of this kind of people....Read More
Work Details
Work policy:
2 days/week from office
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Contact Center Associate in
Gurgaon / Gurugram
Full Time
·
Non Voice Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 24 May 2023
Likes
Nothing to be honest
Dislikes
Management is very bad
You have to apply for leaves in 6 months advance and still they are not approved by the management.
This is an exploitation which they do and if you ask questions then you will not be entertained and listened at all
Worst management one can ever work under
They really deserve to get some legal actions for how they treat employees
People also ask about Concentrix Corporation's Contact Center Associates
How is Concentrix Corporation to work for?
Concentrix Corporation is rated 3.5 out of 5, based on 130 reviews by employees on AmbitionBox.
Concentrix Corporation is known for Job Security which is rated at the top and given a rating of 3.4. However, Career growth is rated the lowest at 2.7 and can be improved. To know first hand how it is like to work at Concentrix Corporation read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Concentrix Corporation?
According to AmbitionBox ratings, Concentrix Corporation employees rate its salary and benefits as 3.4 out of 5. You can know more about Concentrix Corporation Salaries at AmbitionBox
How is the work culture at Concentrix Corporation?
Work culture is rated 3.3 at Concentrix Corporation by 130 employees. While job security is rated 3.4 and work-life balance is rated 3.4 at Concentrix Corporation. Read detailed reviews by employees of Concentrix Corporation on AmbitionBox.
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