Concentrix Corporation Contact Center AssociateGurgaon / Gurugram Reviews
based on 83 reviews
Updated 16 Dec, 2024
Overall Rating
3.6/5
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Category Ratings
3.8
Job Security
3.6
Work-Life balance
3.6
Salary & Benefits
3.5
Company culture
3.5
Work Satisfaction
3.3
Skill development
2.8
Promotions/Appraisal
Concentrix Corporation is rated
3.6 out of 5 stars on
AmbitionBox, based on 83 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Concentrix Corporation is rated
3.6 out of 5 stars on
AmbitionBox, based on 83 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
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in Concentrix Corporation Contact Center Associate Gurgaon / Gurugram Reviews
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83 reviews found
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Popular
Contact Center Associate in
Gurgaon / Gurugram
Full Time
·
Quality Assurance and Testing Department
1.0
Overall Rating
1.0
Category Ratings
3.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
3.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 19 Sep 2024
Likes
The salary part is good.
Dislikes
Leads are too much toxic and never understand employee always want work in any situation not even understand the issue which employee is facing never give leaves . Too bad at the time of lunch always say do lunch after 1 hour or 1/2 hour when requested for lunch or dinner as there is too much work load. Even in single day some time we are unable to take full lunch.
Work Details
Work days: Rotational Shift
(Strict Timings)
Contact Center Associate in
Gurgaon / Gurugram
Full Time
·
Non Voice Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
3.0
Job Security
4.0
Work-Life Balance
posted on 29 Jul 2024
Likes
very good experience working at webhelp
Dislikes
not much dislikes apart from it does not offer wfh anymore
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
What people are saying about Concentrix Corporation
Work related travel: This job involves
Travel Within City.
Contact Center Associate in
Gurgaon / Gurugram
Full Time
·
Other Department
5.0
Overall Rating
5.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 21 Jul 2024
Likes
Staff is supportive which is few members only.
Dislikes
Work culture is good for me
Contact Center Associate in
Gurgaon / Gurugram
Full Time
·
Back Office Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 24 Apr 2024
Likes
Worst company selfish company terrible management
Dislikes
Worst company ever
Work Details
Work timings: Strict Timings
Work related travel:This is a desk job.
Contact Center Associate in
Gurgaon / Gurugram
Full Time
·
Non Voice Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 08 Apr 2024
Likes
No pressure, no tension of leaves nice ambience nice culture nice employees around you.
Dislikes
You always have to be favourite of your team leader to get leaves not a good culture. They don't fire you or kick out of the organisation they will give so many chances that you won't belive it why this is happening lol
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Contact Center Associate in
Gurgaon / Gurugram
Full Time
·
Operations Department
4.0
Overall Rating
4.0
Category Ratings
1.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
2.0
Salary & Benefits
4.0
Job Security
2.0
Work-Life Balance
posted on 05 Oct 2023
Likes
Company is good but there is too much politics. People are not good. So much biasedness. Mental pressure & pointing us targeting when you raised concerns about unfair practices. TL's are worst. Specially TL Jyoti Kumari & Hemang Mehta. Biased & worst TL. Hemang is most unprofessional & biased TL. Doing partiality in team & taking advantage of their position and harassing employees.
Dislikes
Job Security
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
You are reading trusted reviews. Keep reading to find out more about
Concentrix Corporation.
Contact Center Associate in
Gurgaon / Gurugram
Full Time
·
Operations Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
2.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 25 May 2023
Likes
Good To Work
Dislikes
Thurky Managers Give Promotions Only To Girls and Buttering People. Good Deserving Candidates Are Not Promoted Because Some Manager Think That They Can Not Able To Compete Those Smart & Eligible Candidates. As per My view Webelp is a Good Company but people in HR are not capable because most of them are not coming with HR Qualification and HR Degree. Due to that reason they hire and promote wrong people many times. In operations management team these type of wrong practice done many times. Also ask to their employees please rate good in social and corporate platforms. This type of conditions harm company in long run. I request to the top management and directors of this company, try to bring genuine people who have guts to talk about reality and give good suggestions with implication skills. You have those people in your organisation, just you need to identify those people....Read More
The unskilled management team, least bothered senior management, there is nothing called a work balance, the promoted people are not skilled for the positions they got, no management skills.
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Contact Center Associate in
Gurgaon / Gurugram
Full Time
·
Non Voice Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 31 Jan 2024
Likes
I get my salary on time and both side cabs.
Dislikes
I don’t like the people deduct incentives and promotions are biased.
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Contact Center Associate in
Gurgaon / Gurugram
Full Time
·
Non Voice Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 06 Jan 2024
Likes
Everything is good, work culture, leave policy is best, appraisal everything is good
Dislikes
Nothing much but behaviour of some managers is little bit rude
Work Details
Work policy:
2 days/week from office
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Contact Center Associate in
Gurgaon / Gurugram
Full Time
·
Non Voice Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
1.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 14 Dec 2023
Likes
Supportive staff
Dislikes
Politics and preference given to known one for promotion, no scope for skill development
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Contact Center Associate in
Gurgaon / Gurugram
Full Time
·
Non Voice Department
3.0
Overall Rating
3.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
3.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 11 Jul 2023
Likes
A people oriented company. With the motive to upskill agent. Take feedback very well give numerous opportunities to agent to achieve personal and professional goals both.
Dislikes
Could do things better but unable to do so due to business requirement. Additionally could sort some things but didn't want to get your hands dirty. A pinch politics is also there.
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Contact Center Associate in
Gurgaon / Gurugram
Full Time
·
Back Office Department
5.0
Overall Rating
5.0
Category Ratings
1.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 06 Jun 2023
Likes
Webhelp is a employee friendly company webhelp gives me a alot to be a self independent and the transport services is awesome
Dislikes
The team leader are very partial and they are very rude all the time they are roaming here and there being a advisor we don't have authority to ask to our senior but they don't give a bit of time to their team mates if someone is slow learner and but learn all'the things but slowly they thought he or she is good for nothing they areso many problems with the team leaders that is the reason I quit my job I would like to continue but they planned very well for me and there is no option for me resignation is the only option I will surely raised this problem on social media about my problem and loved one's webhelp is the best company but the people who are team leader etc they are not supportive and cooperative thank you soo much to giving this opportunity to share my experience through this.there are lots of things to say...l hope you will surely take care of this so that no another sapna leave their job because of this kind of people....Read More
Work Details
Work policy:
2 days/week from office
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Contact Center Associate in
Gurgaon / Gurugram
Full Time
·
Non Voice Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 24 May 2023
Likes
Nothing to be honest
Dislikes
Management is very bad
You have to apply for leaves in 6 months advance and still they are not approved by the management.
This is an exploitation which they do and if you ask questions then you will not be entertained and listened at all
Worst management one can ever work under
They really deserve to get some legal actions for how they treat employees
Work Details
Work timings: Flexible Timings
Work related travel:This is a desk job.
Contact Center Associate in
Gurgaon / Gurugram
Full Time
·
Operations Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
2.0
Work Satisfaction
1.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 01 Aug 2023
Likes
Salary is too low
Dislikes
Salary
Work Details
Work policy:
If i want WFH they allow
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Contact Center Associate in
Gurgaon / Gurugram
Full Time
·
Back Office Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
2.0
Skill Development
1.0
Company Culture
3.0
Work Satisfaction
2.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 02 Jun 2023
Likes
Work pressure is less compared to other companies.
Dislikes
Biased management. Promotes only their favorite team members. Even the most deserving candidates would be overlooked if you do not make it to their "favourites" list, which means you have to butter and boost their ego day in and day out. The operation manager doesn't even know how to structure a proper relieving letter. I think thatsays enough about the company and the management. The HR team are nowhere to be found to help with any of your issues. 2 years in the company and none of the HRs ever showed their faces. Poor incentive slab, poor salary package. If you're looking for BPO experience, no doubt you can start off here but not for a long run. Bad bad bad experience!...Read More
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Contact Center Associate in
Gurgaon / Gurugram
Full Time
·
Voice / Blended Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 15 Apr 2023
Likes
There is nothing to like
Dislikes
Job security is not there. They removed more than 30 people from the process as client asked them to cut head count. They will also not provide you proper documents like payslips and experience letter. They will tell you experience letter you will receive in 45 days once the FNF is completed. And now I am unable to join any other company due to lack of documents.
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Contact Center Associate in
Gurgaon / Gurugram
Full Time
·
Operations Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 03 Aug 2023
Likes
The one an only company where I got family like friends
People also ask about Concentrix Corporation, Gurgaon / Gurugram Contact Center Associates
Is Concentrix Corporation, Gurgaon / Gurugram a good place to work for Contact Center Associates?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.6 out of 5 from over 83 employee reviews, it's clear that most contact center associates have an average experience working at Concentrix Corporation, Gurgaon / Gurugram. Job Security holds the highest rating at 3.8, while career growth is rated the lowest amongst all factors at 2.8. Read reviews about job security and career growth on AmbitionBox.
Does Concentrix Corporation, Gurgaon / Gurugram pay their Contact Center Associates well?
According to AmbitionBox reviews, Concentrix Corporation, Gurgaon / Gurugram contact center associates rate their salary and benefits at 3.6 out of 5, based on 83 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Concentrix Corporation, Gurgaon / Gurugram's contact center associates salaries here and to read reviews specifically about salary and benefits at Concentrix Corporation, Gurgaon / Gurugram for contact center associates, click here.
How is the work culture at Concentrix Corporation, Gurgaon / Gurugram for Contact Center Associates?
Work culture at Concentrix Corporation, Gurgaon / Gurugram for contact center associates is rated 3.5 out of 5 by 83 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at Concentrix Corporation, Gurgaon / Gurugram for contact center associates, click here.
How is the job security at Concentrix Corporation, Gurgaon / Gurugram for Contact Center Associates?
Based on 83 reviews on AmbitionBox, Concentrix Corporation, Gurgaon / Gurugram's contact center associates rate job security at 3.8 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at Concentrix Corporation, Gurgaon / Gurugram for contact center associates, click here.
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