Concentrix Corporation Contact Center AssociateGurgaon / Gurugram Reviews
based on 83 reviews
Updated 16 Dec, 2024
Overall Rating
3.6/5
How AmbitionBox ratings work?
Category Ratings
3.8
Job Security
3.6
Work-Life balance
3.6
Salary & Benefits
3.5
Company culture
3.5
Work Satisfaction
3.3
Skill development
2.8
Promotions/Appraisal
Concentrix Corporation is rated
3.6 out of 5 stars on
AmbitionBox, based on 83 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Concentrix Corporation is rated
3.6 out of 5 stars on
AmbitionBox, based on 83 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
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in Concentrix Corporation Contact Center Associate Gurgaon / Gurugram Reviews
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83 reviews found
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Popular
Contact Center Associate in
Gurgaon / Gurugram
Contractual
·
Non Voice Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 04 May 2023
Likes
Environment and all the people are welcome to me.
Dislikes
There is nothing about it.
Work Details
Work days: Rotational Shift
(Flexible Timings)
Contact Center Associate in
Gurgaon / Gurugram
Operations Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 30 Mar 2022
Likes
Webhelp infrastructure is good.
Dislikes
Webhelp transportation is pathetic for its employees. They dont have efficient transport system in place and adequate fleet for the transportation of the employees. People at times wait for more than 90 mins after the end of the shifts for their drop offs. Company should engage and hire reliable transport vendors as Concentrix does.
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
What people are saying about Concentrix Corporation
Transport was little early picking however it was fine
Contact Center Associate in
Gurgaon / Gurugram
Full Time
·
Non Voice Department
4.0
posted on 09 Aug 2024
Overall Rating
Contact Center Associate in
Gurgaon / Gurugram
Non Voice Department
1.0
Overall Rating
1.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 29 Jun 2022
Likes
Company says it's UK Culture but it's worst, similar like any low scale call center.
Specially Vikram Arya, team Leader, Anuj Khera tiktok manager, trainer Rohit. not good at all
Dislikes
Company hiring managers from outside and they have no manner. They're promoting those people who can't even speak or write one single sentence in English. They all are couple or husband wife. I deserved to be team leader but these stupid fellas. I filed case against them and I won. There HR manager came in court and said hi, how areyou? I never saw him anywhere in webhelp but he pretended to be my friend who meets you daily. lol....Read More
Work Details
tiktok process is very bad. IF you can li*k or suck then you're welcome in webhelp. it's everywhere but here it's 95%.
PARENTS -- PLEASE DON'T SEND YOUR KIDS IN THIS COMPANY. NO GROWTH. WORK PRESSURE IS EVERYWHERE BUT THEY WILL PULL YOUR PERS
Work timings: Flexible Timings
Contact Center Associate in
Gurgaon / Gurugram
Trading, Asset & Wealth Management Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
2.0
Company Culture
3.0
Work Satisfaction
1.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 29 Jun 2022
Likes
Management is poor
Dislikes
Poor management,less grow opportunity and skills ,low on hike
Work Details
Worst
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Contact Center Associate in
Gurgaon / Gurugram
Business Associates Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 15 Jun 2022
Likes
Was awesome experience working with company
Dislikes
None
Work Details
Was awesome
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
You are reading trusted reviews. Keep reading to find out more about
Concentrix Corporation.
Contact Center Associate in
Gurgaon / Gurugram
Content Moderation Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 20 Feb 2022
Likes
It's like Awesome it feels like we are in a environment were we feel like it's celebration going on everywhere
Everything is wonderful, environment and team support is fabulous, so happy to be a part of webhelp.
Work Details
Work days: Rotational Shift
(Flexible Timings)
Contact Center Associate in
Gurgaon / Gurugram
Customer Service Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
5.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 09 Apr 2022
Likes
Training given well and good tools
Dislikes
Bad management and favouritism is considered here
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Contact Center Associate in
Gurgaon / Gurugram
Sug Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
4.0
Work Satisfaction
2.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 20 Apr 2022
Likes
Work security
Dislikes
Management, No action taken for defaulters
Work Details
The job is quite okay. I stuggled a bit in the beginning as there was no formal training session. I learnt everything on the job. I got a chance to wear multiple hats and that helped me get a taste of different roles within the same team.
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Contact Center Associate in
Gurgaon / Gurugram
Business Process Quality Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 04 May 2022
Likes
Work Environment
Dislikes
All is good, no dislikes from my side.
Contact Center Associate in
Gurgaon / Gurugram
Operations Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 04 Feb 2022
Likes
Everything is good but the process is not upto mark .
Dislikes
Less growth , less increment, no support, politics
Work Details
Simple
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Contact Center Associate in
Gurgaon / Gurugram
DCG Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
5.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 11 Apr 2022
Likes
Nice working with this organization.
Dislikes
No comments
Work Details
Overall it's great.
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Contact Center Associate in
Gurgaon / Gurugram
Subject / Specialization Teacher Department
4.0
Overall Rating
4.0
Category Ratings
5.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
3.0
Work-Life Balance
posted on 01 Jun 2022
Likes
Work environment is excellent 👍
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Contact Center Associate in
Gurgaon / Gurugram
Operations Department
3.0
Overall Rating
3.0
Category Ratings
4.0
Promotions/Appraisal
2.0
Skill Development
2.0
Company Culture
2.0
Work Satisfaction
2.0
Salary & Benefits
2.0
Job Security
2.0
Work-Life Balance
posted on 23 Jul 2021
Likes
Good environment and colleagues
Dislikes
#Too much work pressure
#No job security
#Bad manager
#It takes ages to resolve internal issues like system or salary related.
#So many reasons in deducting salary.
#No free transport, no free food or nothing at all.
Work Details
It was hectic. Overall didn't had a good experience.
Work days: Rotational Shift
(Strict Timings)
Contact Center Associate in
Gurgaon / Gurugram
Operations Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
4.0
Work-Life Balance
posted on 21 Apr 2021
Likes
Work culture and management
Dislikes
24×7 shifts without extra benefits or allowance in night
Work Details
It's quite good
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Contact Center Associate in
Gurgaon / Gurugram
Business Process Outsourcing Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 20 Nov 2022
Likes
Good working environment, maintains rapport with employee
Dislikes
Company should be more cooperative towards the employee
People also ask about Concentrix Corporation, Gurgaon / Gurugram Contact Center Associates
Is Concentrix Corporation, Gurgaon / Gurugram a good place to work for Contact Center Associates?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.6 out of 5 from over 83 employee reviews, it's clear that most contact center associates have an average experience working at Concentrix Corporation, Gurgaon / Gurugram. Job Security holds the highest rating at 3.8, while career growth is rated the lowest amongst all factors at 2.8. Read reviews about job security and career growth on AmbitionBox.
Does Concentrix Corporation, Gurgaon / Gurugram pay their Contact Center Associates well?
According to AmbitionBox reviews, Concentrix Corporation, Gurgaon / Gurugram contact center associates rate their salary and benefits at 3.6 out of 5, based on 83 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Concentrix Corporation, Gurgaon / Gurugram's contact center associates salaries here and to read reviews specifically about salary and benefits at Concentrix Corporation, Gurgaon / Gurugram for contact center associates, click here.
How is the work culture at Concentrix Corporation, Gurgaon / Gurugram for Contact Center Associates?
Work culture at Concentrix Corporation, Gurgaon / Gurugram for contact center associates is rated 3.5 out of 5 by 83 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at Concentrix Corporation, Gurgaon / Gurugram for contact center associates, click here.
How is the job security at Concentrix Corporation, Gurgaon / Gurugram for Contact Center Associates?
Based on 83 reviews on AmbitionBox, Concentrix Corporation, Gurgaon / Gurugram's contact center associates rate job security at 3.8 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at Concentrix Corporation, Gurgaon / Gurugram for contact center associates, click here.
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