Concentrix Corporation Contact Center Associate Reviews
based on 130 reviews
Updated 16 Dec, 2024
Overall Rating
3.5/5
How AmbitionBox ratings work?
Category Ratings
3.4
Job Security
3.4
Work-Life balance
3.4
Salary & Benefits
3.3
Company culture
3.3
Work Satisfaction
3.2
Skill development
2.7
Promotions/Appraisal
Concentrix Corporation is rated
3.5 out of 5 stars on
AmbitionBox, based on 130 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Concentrix Corporation is rated
3.5 out of 5 stars on
AmbitionBox, based on 130 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
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in Concentrix Corporation Contact Center Associate Reviews
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130 reviews found
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Popular
Contact Center Associate in
Delhi Gurgaon
Non Voice Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 19 Apr 2022
Likes
It's a very good company they gave chance to everyone to get promotion and the wellness session taking daily basis.
Dislikes
Nothing is dislike to say.
Work Details
I have enjoyed so much work balance is good my experience with Webhelp awesome great i have learn skill from Webhelp.
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
International Travel.
Contact Center Associate in
Gurgaon / Gurugram
Business Associates Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 15 Jun 2022
Likes
Was awesome experience working with company
Dislikes
None
Work Details
Was awesome
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
What people are saying about Concentrix Corporation
It's like Awesome it feels like we are in a environment were we feel like it's celebration going on everywhere
Dislikes
Nothing just missing office during the lockdown
Work Details
Awesome
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Contact Center Associate in
Gurgaon / Gurugram
Non Voice Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 23 Apr 2022
Likes
Everything is wonderful, environment and team support is fabulous, so happy to be a part of webhelp.
Work Details
Work days: Rotational Shift
(Flexible Timings)
Contact Center Associate in
Gurgaon / Gurugram
Customer Service Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
5.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 09 Apr 2022
Likes
Training given well and good tools
Dislikes
Bad management and favouritism is considered here
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Contact Center Associate in
Gurgaon / Gurugram
Sug Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
4.0
Work Satisfaction
2.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 20 Apr 2022
Likes
Work security
Dislikes
Management, No action taken for defaulters
Work Details
The job is quite okay. I stuggled a bit in the beginning as there was no formal training session. I learnt everything on the job. I got a chance to wear multiple hats and that helped me get a taste of different roles within the same team.
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Contact Center Associate in
Hyderabad / Secunderabad
Content Management (Print / Online / Electronic) Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 01 Jun 2022
Likes
Work culture
Dislikes
NA
Work Details
Work days: Rotational Shift
(Flexible Timings)
You are reading trusted reviews. Keep reading to find out more about
Concentrix Corporation.
Contact Center Associate in
Hyderabad / Secunderabad
Non Voice Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 30 Apr 2022
Likes
Good company
Dislikes
No everything is fine@ work location
Work Details
Work timings: Flexible Timings
Work related travel: This job involves
Travel Within City.
Everything is good but the process is not upto mark .
Dislikes
Less growth , less increment, no support, politics
Work Details
Simple
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Contact Center Associate in
Gurgaon / Gurugram
DCG Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
5.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 11 Apr 2022
Likes
Nice working with this organization.
Dislikes
No comments
Work Details
Overall it's great.
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Contact Center Associate in
Gurgaon / Gurugram
Subject / Specialization Teacher Department
4.0
Overall Rating
4.0
Category Ratings
5.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
3.0
Work-Life Balance
posted on 01 Jun 2022
Likes
Work environment is excellent 👍
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Contact Center Associate in
Delhi
Operations Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 02 Jun 2021
Likes
Webhelp is the best company to showcase our talent and in webhelp all are very supportive and amazing i really love to appreciate this company, it is my pleasure to work on this wonderful company. Thank you
Dislikes
Everything was good
Work Details
Very interesting and i learned so many things in here
Work timings: Strict Timings
Work related travel:This is a desk job.
Contact Center Associate in
Gurgaon / Gurugram
Operations Department
3.0
Overall Rating
3.0
Category Ratings
4.0
Promotions/Appraisal
2.0
Skill Development
2.0
Company Culture
2.0
Work Satisfaction
2.0
Salary & Benefits
2.0
Job Security
2.0
Work-Life Balance
posted on 23 Jul 2021
Likes
Good environment and colleagues
Dislikes
#Too much work pressure
#No job security
#Bad manager
#It takes ages to resolve internal issues like system or salary related.
#So many reasons in deducting salary.
#No free transport, no free food or nothing at all.
Work Details
It was hectic. Overall didn't had a good experience.
Work days: Rotational Shift
(Strict Timings)
Contact Center Associate in
Gurgaon / Gurugram
Operations Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
4.0
Work-Life Balance
posted on 21 Apr 2021
Likes
Work culture and management
Dislikes
24×7 shifts without extra benefits or allowance in night
Work Details
It's quite good
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Contact Center Associate in
Gurgaon / Gurugram
Business Process Outsourcing Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 20 Nov 2022
Likes
Good working environment, maintains rapport with employee
Dislikes
Company should be more cooperative towards the employee
Work Details
Work days: Rotational Shift
(Strict Timings)
Contact Center Associate
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
3.0
Job Security
5.0
Work-Life Balance
posted on 17 Aug 2018
Likes
It is one of the best organization, l have ever worked with any other organization.
Contact Center Associate in
Hyderabad / Secunderabad
People also ask about Concentrix Corporation's Contact Center Associates
Is Concentrix Corporation a good place to work for Contact Center Associates?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.5 out of 5 from over 130 employee reviews, it's clear that most contact center associates have an average experience working at Concentrix Corporation. Job Security holds the highest rating at 3.4, while career growth is rated the lowest amongst all factors at 2.7. Read reviews about job security and career growth on AmbitionBox.
Does Concentrix Corporation pay their Contact Center Associates well?
According to AmbitionBox reviews, Concentrix Corporation contact center associates rate their salary and benefits at 3.4 out of 5, based on 130 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Concentrix Corporation's contact center associates salaries here and to read reviews specifically about salary and benefits at Concentrix Corporation for contact center associates, click here.
How is the work culture at Concentrix Corporation for Contact Center Associates?
Work culture at Concentrix Corporation for contact center associates is rated 3.3 out of 5 by 130 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at Concentrix Corporation for contact center associates, click here.
How is the job security at Concentrix Corporation for Contact Center Associates?
Based on 130 reviews on AmbitionBox, Concentrix Corporation's contact center associates rate job security at 3.4 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at Concentrix Corporation for contact center associates, click here.
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