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3.8

based on 25.3k Reviews

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Concentrix Corporation Customer Care Executive Reviews

based on 792 reviews
Updated 6 Jan, 2025

Overall Rating

4.0/5
How AmbitionBox ratings work?

Category Ratings

4.1

Job Security

4.0

Company culture

3.7

Work-Life balance

3.7

Skill development

3.7

Work Satisfaction

3.5

Salary & Benefits

3.3

Promotions/Appraisal

Top Mentions in Concentrix Corporation Customer Care Executive Reviews

792 reviews found

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Top Concentrix Corporation Customer Care Executive Interview Questions

Q1. 1. If the customer had two queries at the same time,how did you handle the ... read more
Q2. What will you do if the customer is talking to you inappropriately?

Get interview-ready with top interview questions

View all 12 questions
Q3. What will you do if the customer is very rude?
Q4. What do you know about concentrix
Q5. Have can you solve customer theory
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People also ask about Concentrix Corporation's Customer Care Executives

How is Concentrix Corporation to work for?
Concentrix Corporation is rated 4.0 out of 5, based on 792 reviews by employees on AmbitionBox. Concentrix Corporation is known for Job Security which is rated at the top and given a rating of 4.1. However, Career growth is rated the lowest at 3.3 and can be improved. To know first hand how it is like to work at Concentrix Corporation read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Concentrix Corporation?
According to AmbitionBox ratings, Concentrix Corporation employees rate its salary and benefits as 3.5 out of 5. You can know more about Concentrix Corporation Salaries at AmbitionBox
How is the work culture at Concentrix Corporation?
Work culture is rated 4.0 at Concentrix Corporation by 792 employees. While job security is rated 4.1 and work-life balance is rated 3.7 at Concentrix Corporation. Read detailed reviews by employees of Concentrix Corporation on AmbitionBox.
Is work from home available in Concentrix Corporation?
According to AmbitionBox, 15% Concentrix Corporation employees work from home permanently, and 7% work from office 2 days/week (based on 26 AmbitionBox reviews in last 6 months).

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Work Policy for Concentrix Corporation Customer Care Executive

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Workplace policy may vary based on Department, Designation and Location.

based on 26 reviews in last 6 months

Work from office

Work from office

66%
Hybrid

Hybrid

19%

Other hybrid work policies

12%

2 days/week from office

7%

Permanent work from home

Permanent work from home

15%

Gender Based Ratings for Concentrix Corporation Customer Care Executive

based on 718 reviews
4.1
Rated by 310 Women

Rated 4.2 for Job Security and 4.1 for Company Culture

women
3.9
Rated by 408 Men

Rated 4.0 for Job Security and 3.9 for Company Culture

men

Working Days for Concentrix Corporation Customer Care Executive

based on 792 reviews
Rotational Shift
67%
Monday to Friday
14%
Monday to Saturday
12%
Other
6%
Alternate Saturday off
1%

Work Timings for Concentrix Corporation Customer Care Executive

based on 792 reviews
Flexible timing
Strict (9am - 6pm)
Strict (9am - 7pm)
68%
5%
2%
25% employees reported other strict timings

Shift Timings for Concentrix Corporation Customer Care Executive

based on 792 reviews
Day shift
Night shift
78%
22%

Business Travel for Concentrix Corporation Customer Care Executive

based on 792 reviews
No travel
68%
Within city
26%
Within country
4%
International travel
2%
Concentrix Corporation Customer Care Executive Salary
based on 2.2k salaries
₹0.8 L/yr - ₹7 L/yr
14% more than the average Customer Care Executive Salary in India
View more details
cab
Office cab/shuttle
82 total responses
onsite
International/On-site exposure
10 total responses
freemeal
Free meal
6 total responses
healthInsurance
Health insurance
48 total responses
+5 more benefits
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