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Concentrix Corporation Customer Care Executive Reviews
Overall Rating
based on 806
reviews
What employees say about Concentrix Corporation?
Insights from employee reviews on AmbitionBox
Workplace insights
Work from office
71% employees reported
Rotational Shift
67% employees reported
Flexible timing
68% employees reported
No travel
67% employees reported
View more detailed insights
Gender based rating
Rated by Women
317 reviews
Rated by Men
415 reviews
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Customer Care Executive interview
Q1. 1. If the customer had two queries at the same time,how did you handle the ... read more
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Customer Care Executive interview
Q2. What will you do if the customer is talking to you inappropriately?
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Customer Care Executive interview
Q3. What will you do if the customer is very rude?
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Right after my BCom, I took a service advisor role at Honda for ₹7K due to urgency. Later, I moved to a gas station for ₹10K, handling all kinds of work beyond office tasks.
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People also ask about Concentrix Corporation's Customer Care Executives
Is Concentrix Corporation a good place to work for Customer Care Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 4.0 out of 5 from over 806 employee reviews, it's clear that most customer care executives have a positive experience working at Concentrix Corporation.
Job security holds the highest rating at 4.1, while career growth is rated the lowest amongst all factors at 3.3.
Read reviews about
job security
and
career growth
on AmbitionBox.
Does Concentrix Corporation pay their Customer Care Executives well?
According to AmbitionBox reviews, Concentrix Corporation customer care executives rate their salary and benefits at 3.5 out of 5, based on 806 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Concentrix Corporation's customer care executives salaries
here
and to read reviews specifically about salary and benefits at Concentrix Corporation for customer care executives,
click here
.
How is the work culture at Concentrix Corporation for Customer Care Executives?
Work culture at Concentrix Corporation for customer care executives is rated 3.9 out of 5 by 806 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas.To read reviews specifically about work culture at Concentrix Corporation for customer care executives,
click here
.
How is the job security at Concentrix Corporation for Customer Care Executives?
Based on 806 reviews on AmbitionBox, Concentrix Corporation's customer care executives rate job security at 4.1 out of 5. This high rating reflects strong employee confidence in the stability and security of their roles at Concentrix Corporation, indicating that most employees feel secure in their positions and trust the company to provide a reliable work environment. To read reviews about job security at Concentrix Corporation for customer care executives,
click here
.
Is work from home available to Customer Care Executives at Concentrix Corporation?
According to AmbitionBox, 11% of Concentrix Corporation's customer care executives work from home permanently, 71% work from the office, and 18% follow a hybrid model, based on 37 reviews in the last 6 months. This indicates an inclination for in-office work arrangements with fewer remote options. To read reviews specifically about work-life balance,
click here.
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13%
more
than the average Customer Care Executive Salary in India
View more details
Office cab/shuttle
82 total
responses
International/On-site exposure
10 total
responses
Free meal
6 total
responses
Health insurance
48 total
responses
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