Concentrix Corporation Senior Customer Care Representative Reviews

Likes

It was nice about 16 years, but it depends on the leadership team. Now I left the organization.

Dislikes

Bad leadership team who does not know the organization culture and not considering input from seasoned resources.

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Nothing.

Dislikes

Worse company to work with. I was forced to work 7 days straight without any leaves and the management altered the data just to hide their mistakes and they blamed me for no reasons. I will be raising a legal case against the company to labour court because forcing anyone to work 7 days is not legal.

Work Details

Work timings: Strict Timings

Work related travel: This job involves Travel Within City.

Likes

If you get a better opportunity to learn some new skills at a different place with a lower pay, I would suggest you to take it. Do not waste your time here, unless you are really desperate for a job.

Dislikes

Once you get in they will not treat you as a human being and no one will listen to you. They will give petty excuses such as client requirement and other things and will make you work.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

First of all there is full job safety and spending lot of time with friends and they are providing free foods

Dislikes

There is no promotion and there is no salary hike

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Allow to work with different customers around the world

Dislikes

Poor work related policy. Work pressure. No time for skill development. Lack of growth opportunities.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

Working at Concentrix has been a rewarding experience, offering a dynamic work culture that fosters collaboration and growth. The company places a strong emphasis on employee well-being, providing a supportive environment where hard work is recognized. Job security is solid, with ample opportunities for career advancement and skill development. The satisfaction of contributing to a global organization while maintaining a healthy work-life balance makes it an ideal place to thrive professionally....Read More

Dislikes

Getting a promotion is a huge task, it takes a lot of time.

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Luckily I have worked for Google so company culture is overpowered, but there is no job security and the salary is not that much satisfactory but working with this company was so awesome journey for me learnt alot about lives....

Dislikes

Every likes and dislikes is mentioned in first comment box, I can't write one by one in each column..

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

The work culture and the great platform to enhance skills.

Dislikes

There's no any reason available to dislike

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

All supervisors were so supportive and helpful.

Dislikes

I was not comfortable with the company they had tied with for cab service. Otherwise in terms of working environment it was good.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

Nothing is good here, nither any promotion nor growth in any terms, not good organization to join.

Dislikes

Over all environment is not good to work if you are looking for some growth or work life balance

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Strict Timings)

Likes

Nothing to like

Dislikes

Work-life balance (Most of your year work will be in the Graveyard- about 60% shift of your year) Salary is low (And no night allowance) Promotions are very delayed and you will be sent back to the previous work if they do not have the openings There is no Job security as they will hire you for the Technical Support but will set theincentives on sales even if your profile was not for sales. There is no work satisfaction . Note - If you are from the Sales background From the start, then I would suggest you to get into this company and you will an ALL star, but if you are not, RUN. There is no skill development in this company...Read More

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Everything is good except Salary and promotion , U will get peaceful work culture and work life balance , don't expect salary and promotion

Dislikes

Salary, promotion, skill development

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

People are good, but as you know BPO was never made for work life balance and peace.

Dislikes

They are not even providing basic good salary for a fresher in international processes. Atleast provide 25k in hand boss!

Work Details

Work policy: After atleast 6 months of serving you can get a WFH option.

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Everyone helps each for freshers it is like school boy joined college. And you will never get this freedom any other company. You can get easily WFH. I'm working for 2.6 months in this period I just did work WFO only 9 Months.

Dislikes

Well salary is issue solely heavy. You will get less salary as compared any other MNCs company. But if get own vihecle then it is advantage for you can get 4000₹ extra as T.A. and work environment depends on which process in you are.

Likes

Work from home

Dislikes

There are not job security, they judge your performance in very short time, and Manager will send you on PIP, after recommendation of Senior, they will not listen you or give you time.

Work Details

Work policy: other

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Just you get knowledge of things and experience of working in corporate office

Dislikes

Very less salary and taking work like an labour + you never know when you are suddenly in PIP or PLA becoz of attendance and other things

Work Details

Work policy: Currently working from home but can be called to office

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.