Concentrix Corporation Operations Manager 2 Reviews

Likes

They will fire you on non perfomance. They ample time to improve your skills( Depends on process) There will be Job security

Dislikes

Appraisal are pathetic. Increment on promotion are pathetic as well. They are miser when it comes to money. They need everything but don't want to pay.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

Job security is a big plus.

Dislikes

Management in tier 2 cities is terrible. No respect for the juniors no understanding just work pressure. They treat you like servent even at TL level people are not spared.

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

Job security

Dislikes

Working at Concentrix has been a challenging experience, and I feel compelled to share my observations to help others make an informed decision. 1. Work-Life Balance: The work-life balance at Concentrix is virtually nonexistent. The 9.5-hour workdays, unique to the company in India, are not only exhausting but also violate standardlabor policies. Employees are allowed only two 15-minute breaks and one 30-minute break, for which they must seek permission to take. Moreover, staying back after shifts for meetings has become the norm, further eroding personal time and creating undue stress. 2. Salary & Benefits: The fixed salary is noticeably below industry standards, and the issue of nonpayment for overtime work is concerning. Employees are often forced to work beyond their shifts without adequate compensation. Policies like "Blackout Days," introduced during festivals to restrict leave, exacerbate dissatisfaction. Even taking sick or emergency leave is an ordeal, with managers expecting prior notice for unforeseen circumstances—an unreasonable expectation in any work environment. 3. Promotions/Appraisal: Annual appraisals are more of a myth at Concentrix. Despite being a top performer, I received only a 2% salary increase over two years. The company frequently modifies its policies to limit employee eligibility for appraisals, creating frustration and dissatisfaction among the workforce. 4. Skill Development/Learning: There are no avenues for skill development or professional growth. The demanding work environment leaves no time or opportunity for employees to enhance their skills or broaden their knowledge base. 5. Work Satisfaction: Work satisfaction is minimal, especially for those in operations. Employees are treated more like machines than humans, with frequent and impractical changes to KPIs driven by client demands. This creates a high-pressure environment and leaves employees feeling unvalued and unsupported. 6. Company Culture: The company culture is riddled with bias, especially when it comes to growth and promotions. Favoritism is prevalent, and deserving employees often find themselves overlooked for career advancement. Conclusion: Overall, Concentrix has significant room for improvement in multiple areas, particularly in addressing labor law compliance, employee well-being, and fairness in workplace policies. While the company may have its strengths, my experience has been overwhelmingly negative, and I cannot recommend it to those seeking a balanced and fulfilling work environment....Read More

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Utkarsh Sir from (HR). He is really very supportive and fast to provide resolution

Dislikes

Management is not helpful and are not on words. Agents are promised to do OT for business requirements however agents have to fight for their OT amount for months. HR team is vague and never have solution and never picks the calls of employees. CNX never follows the policies and are of 10 hours working shift. Would suggest people not to join CNX Chandigarh.

Likes

The kinda of product training they provide to the new joiners, make them ready for the industry

Dislikes

In recent past the hiring standards have dropped big time, as the crowd there seems below required levels

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Nothing to like.

Dislikes

-No clear information from HR regarding salaries and other stuff. -Irrelevant deduction in salaries. -No learning and No improvement in skills. -Politics and Favourtism by upper management. -Sugar daddy Culture by higher authorities like Team leader ,Operation managers and above. -No promotions and appraisals.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

It's a people centric organization. So many programs, learning and development session is there to upgrade yourself in by doing or completing this programs The most important thing which everyone is working for money and in concentrix salary structure is excellent and I never saw salary date extended by 1 day in my 9 years of experience. Company culture is excellent Management is excellent

Dislikes

Nothing.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

The company probably is good but the gbs team is pathetic

Dislikes

2% hike is all they give The manager makes your life a hell if you don’t follow her instructions blindly Micromanaging at its peak as the manager does not like team interaction at all. She believes in divide and rule She only needs ppl who listen to her and not use their brain at all No work to help you grow professionally

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Nothing is good here, nither any promotion nor growth in any terms, not good organization to join.

Dislikes

Over all environment is not good to work if you are looking for some growth or work life balance

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Strict Timings)

Likes

The process was really nice.

Dislikes

Work culture, toxic management, one of the TL slapped his girlfriend in the cafeteria still working in the organisation. They pin point a particular employee who are vocal about the Toxic work culture and push all their possible buttons of that employee until they leave. The shift is totally biased, one person is doing midnight for a month then another doing morning for months…

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

Nothing to like

Dislikes

Work-life balance (Most of your year work will be in the Graveyard- about 60% shift of your year) Salary is low (And no night allowance) Promotions are very delayed and you will be sent back to the previous work if they do not have the openings There is no Job security as they will hire you for the Technical Support but will set theincentives on sales even if your profile was not for sales. There is no work satisfaction . Note - If you are from the Sales background From the start, then I would suggest you to get into this company and you will an ALL star, but if you are not, RUN. There is no skill development in this company...Read More

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Everything is good except Salary and promotion , U will get peaceful work culture and work life balance , don't expect salary and promotion

Dislikes

Salary, promotion, skill development

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

People are good, but as you know BPO was never made for work life balance and peace.

Dislikes

They are not even providing basic good salary for a fresher in international processes. Atleast provide 25k in hand boss!

Work Details

Work policy: After atleast 6 months of serving you can get a WFH option.

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Everyone helps each for freshers it is like school boy joined college. And you will never get this freedom any other company. You can get easily WFH. I'm working for 2.6 months in this period I just did work WFO only 9 Months.

Dislikes

Well salary is issue solely heavy. You will get less salary as compared any other MNCs company. But if get own vihecle then it is advantage for you can get 4000₹ extra as T.A. and work environment depends on which process in you are.

Likes

Nothing.

Dislikes

Worse company to work with. I was forced to work 7 days straight without any leaves and the management altered the data just to hide their mistakes and they blamed me for no reasons. I will be raising a legal case against the company to labour court because forcing anyone to work 7 days is not legal.

Work Details

Work timings: Strict Timings

Work related travel: This job involves Travel Within City.

Likes

Work from home

Dislikes

There are not job security, they judge your performance in very short time, and Manager will send you on PIP, after recommendation of Senior, they will not listen you or give you time.

Work Details

Work policy: other

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.