Concentrix Corporation Operations Manager 2 Reviews

Likes

It was nice about 16 years, but it depends on the leadership team. Now I left the organization.

Dislikes

Bad leadership team who does not know the organization culture and not considering input from seasoned resources.

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

They will fire you on non perfomance. They ample time to improve your skills( Depends on process) There will be Job security

Dislikes

Appraisal are pathetic. Increment on promotion are pathetic as well. They are miser when it comes to money. They need everything but don't want to pay.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

Job security is a big plus.

Dislikes

Management in tier 2 cities is terrible. No respect for the juniors no understanding just work pressure. They treat you like servent even at TL level people are not spared.

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

Job security

Dislikes

Working at Concentrix has been a challenging experience, and I feel compelled to share my observations to help others make an informed decision. 1. Work-Life Balance: The work-life balance at Concentrix is virtually nonexistent. The 9.5-hour workdays, unique to the company in India, are not only exhausting but also violate standardlabor policies. Employees are allowed only two 15-minute breaks and one 30-minute break, for which they must seek permission to take. Moreover, staying back after shifts for meetings has become the norm, further eroding personal time and creating undue stress. 2. Salary & Benefits: The fixed salary is noticeably below industry standards, and the issue of nonpayment for overtime work is concerning. Employees are often forced to work beyond their shifts without adequate compensation. Policies like "Blackout Days," introduced during festivals to restrict leave, exacerbate dissatisfaction. Even taking sick or emergency leave is an ordeal, with managers expecting prior notice for unforeseen circumstances—an unreasonable expectation in any work environment. 3. Promotions/Appraisal: Annual appraisals are more of a myth at Concentrix. Despite being a top performer, I received only a 2% salary increase over two years. The company frequently modifies its policies to limit employee eligibility for appraisals, creating frustration and dissatisfaction among the workforce. 4. Skill Development/Learning: There are no avenues for skill development or professional growth. The demanding work environment leaves no time or opportunity for employees to enhance their skills or broaden their knowledge base. 5. Work Satisfaction: Work satisfaction is minimal, especially for those in operations. Employees are treated more like machines than humans, with frequent and impractical changes to KPIs driven by client demands. This creates a high-pressure environment and leaves employees feeling unvalued and unsupported. 6. Company Culture: The company culture is riddled with bias, especially when it comes to growth and promotions. Favoritism is prevalent, and deserving employees often find themselves overlooked for career advancement. Conclusion: Overall, Concentrix has significant room for improvement in multiple areas, particularly in addressing labor law compliance, employee well-being, and fairness in workplace policies. While the company may have its strengths, my experience has been overwhelmingly negative, and I cannot recommend it to those seeking a balanced and fulfilling work environment....Read More

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Utkarsh Sir from (HR). He is really very supportive and fast to provide resolution

Dislikes

Management is not helpful and are not on words. Agents are promised to do OT for business requirements however agents have to fight for their OT amount for months. HR team is vague and never have solution and never picks the calls of employees. CNX never follows the policies and are of 10 hours working shift. Would suggest people not to join CNX Chandigarh.

Likes

The kinda of product training they provide to the new joiners, make them ready for the industry

Dislikes

In recent past the hiring standards have dropped big time, as the crowd there seems below required levels

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Nothing to like.

Dislikes

-No clear information from HR regarding salaries and other stuff. -Irrelevant deduction in salaries. -No learning and No improvement in skills. -Politics and Favourtism by upper management. -Sugar daddy Culture by higher authorities like Team leader ,Operation managers and above. -No promotions and appraisals.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

It's a people centric organization. So many programs, learning and development session is there to upgrade yourself in by doing or completing this programs The most important thing which everyone is working for money and in concentrix salary structure is excellent and I never saw salary date extended by 1 day in my 9 years of experience. Company culture is excellent Management is excellent

Dislikes

Nothing.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

Salary was decent. 5 days working

Dislikes

Zero work life balance Managers are not cooperating. They will get on your nerves just to take out sales from you. Favouritism at its peak. You'll have to be a suck up to get promotions.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

I like so many things in concentrix like, skill development, good salary with nice environment.

Dislikes

No I like to work in concrntrix and that experience was my first step to develop my job carrier

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Large BPO corporation

Dislikes

Domestic side of things is in complete mess. I was working in Brookfield location, Director Mr Nandy, a very very selfish man, not a leader definitely. People are quitting because of his autocratic ways of working. Needs to learn to groom people and not shout at them. Plus, poor HR leadership at this site.

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Concentrix offers great training programs and career growth opportunities, making it a solid place to build a career. The work environment is diverse and professional, with a supportive team culture. The company also provides competitive pay and performance-based incentives, making it a rewarding place to work.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

Job security, Salary on time, Incentives, 5 days working

Dislikes

Frequent changes in fatal rider makes tough to earn incentive each month. Food is not so great. Night shift for whole life

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

Nothing much

Dislikes

There is lots of politics in the office and the worst part is my Associate director and HR Manager flirts with the advisors everytime they visit on the production floor...Some girls uses this as a power that I know this person and that,etc...We work in this kind of environment in Birla Paints process...

Likes

The support staff is good but they are not promote you to the next position.

Dislikes

The management is biased and also they are not promote you to the next position the all game is that if you are buttering your management they will promote you to the next position and if you are not buttering your management so they never promote you eventually if you are good in everything

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

If someone delivery his basic KRA his or her job is secure. No problem with work, we are ask to deliver a reasonable target but there are some issue with C sat rating because of company policy we get dsat by customer.

Dislikes

I don't like working in grave yard shift which start at 1:00 am and ensure at 9:30 am.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.