Concentrix Corporation Deputy Manager Customer Service Reviews

Likes

While working in concentrix you will learn how to handle pressure. Top notch training is provided.

Dislikes

Work culture is very poor. So much work pressure is there. Less Salary

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Great Visionary from Top management… Great place to work .. Company which does many CSR activities with out any expectations.. Out standing help and support given to employees and Society in COVID. But very sad to say new Mid management is very bad not aligned with company culture.. No ethics No culture… their vision is to show power. Company failed to tech culture to the new directors .. especially people who joined after Covid.. Employees spend more then 10 years will definitely acknowledge my thoughts .. Otherwise amazing place to work with lots of learning and culture.....Read More

Dislikes

New Directors joined from out side..

Likes

*Competitive pay*: Concentrix offers competitive salaries and benefits packages. *Opportunities for growth*: With a global presence, Concentrix provides opportunities for career advancement and professional growth. *Diverse and inclusive workplace*: Concentrix fosters a diverse and inclusive work environment. *Flexible work arrangements*: Concentrix offers flexible work arrangements, including remote work options....Read More

Dislikes

For me as per now there is no point to dislike concentrix

Likes

I like almost everything

Dislikes

the management in my process is weird and they have a mindset of prediction .they count things on prediction not related to work and performance .. Pathetic management

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

Only job security

Dislikes

Except job security.. everything is worst and there is specific Team leader (Bhirgu Gautam) is worst leader no humanity zero team bond ...not able to understand employee sentiment Sitting - sp infocity udhyog vihar phase 1 Process whleez

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Your job is secure in most of the process. Also it is good option to start the career but one should switch after 1 year of experience because salary hike is negligible.

Dislikes

Promotions are good but your manager can deny to release you. Salaries are not good. My manager tries to run it like a domestic BPO and behaves like we are nothing. He forgets we are also at Sr. QA level. Such poor management.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

Job security is very high until and unless you're doing something with very high severity they will not throw you out of the company. They keep their employees with themselves. Work culture is extremely good and it's also depends upon your behaviour. Salary is also good with compare to the other companies.

Dislikes

They are very stick to the rules.

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Salary on time Location good Facilities are good

Dislikes

Very low salary No appraisal and promotion for tanure employee Tanure employee get less salary in comparison to new hire employee having only one or less than year experience I wasted everything at this company

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

It's a Dynamic company , work culture very good. You can develop your skill.

Dislikes

Company environment too good . All are good. Develop your skill. You can manage your life and work balance.

Work Details

Work policy: 2 days/week from office

Work timings: Flexible Timings

Work related travel: This job involves Travel Within Country, International Travel.

Likes

N/A

Dislikes

A process was ramped down, so CNX arranged an interview for me in another process where I got selected. However, CNX still asked me to provide a reason. They conducted interviews multiple times, but none of the processes actually needed employees. The interviews were just a formality, and I was not given a joining in any process. I am not satisfied.

Work Details

Work days: Rotational Shift (Flexible Timings)

Likes

Concentrix is a very good company and i personally believe it's one of the best BPO to work for

Dislikes

While choosing your process please do not make an urgency , I worked in comcast (fenwick or convergy's) process where they took me telling it's upselling and forced to make sales and also they have targets to achieve and i feel this is not a good process

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

The culture in Concentrix is great to work in

Dislikes

Pathetic experience in terms of appraisals, work life balance. Your job role would have limited expectations however the managers and company would expect you to do job of 2 people and expect no benefits in compensation and yearly rating in return

Likes

Concentrix focuses on employee centric organisational policies providing equal opportunities to all. and special focus on DE&I, ESG & CSR.

Dislikes

Leadership styles and the organisation is mostly driven by Business making the work culture more volatile for employees.

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Good opportunity for the freshers to get the exposure of the mnc company and their culture, and also earn incentives, good amenities and facilities

Dislikes

Management is a big failure, no promotion, salary is too less to survive, company is only good for taking an experience. People working in this company from so many years are dumb and they are out of there mind, living a delusional life.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

Job security is the MOST important reason for me to work in concentrix

Dislikes

Salary and promotions. Promotions appears to be handled within a small group of people inside.

Work Details

Work policy: other

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Nothing is there to like. only you will get the salary on time.

Dislikes

During the hiring process, promises were made that were not kept. The salary is insufficient for the workload, and there is no clear future growth within the company. If you stand up for your rights against management, they will often create problems for you, harassing or even blackmailing you. In the end, you either have to resign or be terminated. There is no job security here.

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.