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Concentrix Corporation
based on 24.9k Reviews
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Full Time
Customer Success Department
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I could have given ZERO for work culture if there's an option. Work culture is toxic beacuse of dirty politics. To be specific Deba at Director level is a bad example to be a leader. I hope people at senior leadership level or above knows this and do something about it.
Work culture Dirty politics
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Full Time
Investment Banking, Private Equity & VC Department
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None its good
None its good
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
What people are saying about Concentrix Corporation
Full Time
Back Office Department
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Pro-people practices and policies Flexibility of work location
Politics Complex matrix org structure Promotions and R&R are mainly given to those in inner circle Multiple reviews on same things Lack of focus on core client work; keeps driving internal work and making chaos
Work policy: Rotational work from home
Work days: Monday to Friday (Flexible Timings)
Work related travel: This job involves Travel Within Country.
Full Time
Operations Department
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Very employee centric Executive leadership's passion for perfection
Preaches empathy but not demonstrated by certain leadership only. Complex reporting structure that works more around managing the "inner circle" than actual business relationship. Wanting to do all and be the best at everything. Wants 10/10 on customer satisfaction, Innovation, best E-sat score (emphasis is on quantitative than qualitiative), best financial performance (max profitability) which sometimes takes away the focus from basic business delivery, client relationship management...Read More
Work policy: Some accounts still operate 100% WFH while some are 100% WFO and some in hybrid model
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Service Delivery Department
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Culture
Compensation
Satisfactory
Service Delivery Department
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Excellent
Excellent
Service Delivery Department
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Amazing place to work
Velocity
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Full Time
Business Process Quality Department
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Utkarsh Sir from (HR). He is really very supportive and fast to provide resolution
Management is not helpful and are not on words. Agents are promised to do OT for business requirements however agents have to fight for their OT amount for months. HR team is vague and never have solution and never picks the calls of employees. CNX never follows the policies and are of 10 hours working shift. Would suggest people not to join CNX Chandigarh.
Full Time
Customer Success Department
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The kinda of product training they provide to the new joiners, make them ready for the industry
In recent past the hiring standards have dropped big time, as the crowd there seems below required levels
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Full Time
Voice / Blended Department
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Nothing.
Started from induction. Cost cutting in such a way that no welcome kit, induction done virtually so as to save the cost of lunch as well. Worst management, training manager is busy going out & dating a female lead. Nothing is trained properly & in OJT from 1st day live calls without any support.
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Content Management (Print / Online / Electronic) Department
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Nothing to like.
-No clear information from HR regarding salaries and other stuff. -Irrelevant deduction in salaries. -No learning and No improvement in skills. -Politics and Favourtism by upper management. -Sugar daddy Culture by higher authorities like Team leader ,Operation managers and above. -No promotions and appraisals.
Work days: Rotational Shift (Flexible Timings)
Work related travel: This job involves Travel Within City.
Full Time
Operations Department
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It's a people centric organization. So many programs, learning and development session is there to upgrade yourself in by doing or completing this programs The most important thing which everyone is working for money and in concentrix salary structure is excellent and I never saw salary date extended by 1 day in my 9 years of experience. Company culture is excellent Management is excellent
Nothing.
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Business Department
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It is good that, there are some different type of process with opportunities for many people and salary come on time. It is a good place to start career in MNC BPO.
Transport facility is not so good, also some processes are with too much work pressure and don't celebrate indian festival, not even decorate own floor. No any fun activities or benefits on special occasions. Also office politics is also there.
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Full Time
Customer Success, Service & Operations - Other Department
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I was assuming that this company is MNC and must have the same standards but it is also full of politics and job security is also not good, you will be in process till their requirements(peak season) after that they will force you to resign!!!
I was assuming that this company is MNC and must have the same standards but it is also full of politics and job security is also not good, you will be in process till their requirements(peak season) after that they will force you to resign!!!
Full Time
Research & Development - Other Department
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Job security
Working culture, promotion, negligible hike , they are not focusing on quality of work instead they are focusing on how much time you are sitting on your chair, which makes all the environment toxic. If we are working on holidays they are giving compoff, which is unacceptable as i have enough leaves already
Full Time
Legal Operations Department
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The company probably is good but the gbs team is pathetic
2% hike is all they give The manager makes your life a hell if you don’t follow her instructions blindly Micromanaging at its peak as the manager does not like team interaction at all. She believes in divide and rule She only needs ppl who listen to her and not use their brain at all No work to help you grow professionally
Work policy: 2 days/week from office
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Full Time
Other Department
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Well only salary
Work culture is not good and leave balance as well the most imp thing is that if you are unwell and want leave you will not get any how and if u submit medical also it will be marked unplanned leave no matter what if u have leave balance as well still it will be marked unplanned and management sucks in concentrix
Full Time
Content Management (Print / Online / Electronic) Department
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If we work hard definitely the results will same as what we expect
I know no one will says that we are satisfied with the salary increments but genuinely same like wipro we have to kill our self after seeing hike letter
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Full Time
Business Process Quality Department
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No training provided and simple for no reason they pressurised people to go in PIP.
No training provided management are very sarcastic and they pressure people to go to PIP
Work days: Rotational Shift (Strict Timings)
Work related travel: This job involves Travel Within City.
Full Time
Corporate Training Department
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Job security Environment Brand
Low Salary as per market standards After 9A career level promotion takes 4-5 years No appreciation No rewards No incentives No Overtime No recognition
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Back Office Department
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Leave few things the company is good for freshers and if you want to stay in one company for long without any further appraisals and increments this company is good for you. Now if you want increments and good salary. You'd need to switch from this organisation as there aren't any good increments.
Politics ... Too much politics
Work days: Rotational Shift (Strict Timings)
Work related travel: This job involves Travel Within City.
Full Time
Customer Success, Service & Operations - Other Department
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*Competitive pay*: Concentrix offers competitive salaries and benefits packages. *Opportunities for growth*: With a global presence, Concentrix provides opportunities for career advancement and professional growth. *Diverse and inclusive workplace*: Concentrix fosters a diverse and inclusive work environment. *Flexible work arrangements*: Concentrix offers flexible work arrangements, including remote work options....Read More
For me as per now there is no point to dislike concentrix
Full Time
Health Informatics Department
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Once in starting process is good after that become complex and hard but some teams are good and supportive while some are not
Office politics are a lot there and if you think you will do hard work and get promotion or any little favor from the Your Team Leader / Manager forget it .it decides on Saturday night who will be there and a lot so without senior chatukartia not possible
Work days: Monday to Friday (Strict Timings)
Full Time
Customer Success Department
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Some leaders are skillful and identifies right talent for promotion
1.Politics by cheap Team leaders 2.No HR engagement activities 3.No Team outings 4.pathetic work life balance
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Operations Department
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Except google free food nothing was good .... they were not even allowing us to eat peacefully.
Horrible work environment... they are treating their employee's like a school students such a worst culture , worst politics literally they(mainly one of the OM ill not her name but she is very rude i never saw her giving respect to the people who r in below position than her ... many employees are leaving the company just because of her) are seeing us as a maids and no growth no salary hikes i worked there for 2years but i got only 1200rs(600rs per year) hike for 2 years not only me everyone is getting the same hike and coming to OT's they will always irritate us to extend our shift and asking us to work on our off's without paying extra.....Simply they made us to work more to earn very less.... please don't join in this organization u will definitely feel regret...Read More
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Non Voice Department
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It was great working there and had a great team
The only problem was it used to be completely night shift with no holidays and had to compulsory work on weekends
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Full Time
Operations Department
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They provide the little stuff which is really necessary in person life like oven to make the food warm fridges coffee tea and good ambience to work in.
Salary is too much low that is not enough to survive even for the single person and told doing favouritism, we are not able to use our own leave.
Work days: Rotational Shift (Strict Timings)
Work related travel: This job involves Travel Within City.
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