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Concentrix Corporation
based on 25.6k Reviews
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Full Time
Customer Success Department
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I could have given ZERO for work culture if there's an option. Work culture is toxic beacuse of dirty politics. To be specific Deba at Director level is a bad example to be a leader. I hope people at senior leadership level or above knows this and do something about it.
Work culture Dirty politics
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Full Time
Investment Banking, Private Equity & VC Department
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None its good
None its good
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
What people are saying about Concentrix Corporation
Full Time
Back Office Department
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Pro-people practices and policies Flexibility of work location
Politics Complex matrix org structure Promotions and R&R are mainly given to those in inner circle Multiple reviews on same things Lack of focus on core client work; keeps driving internal work and making chaos
Work policy: Rotational work from home
Work days: Monday to Friday (Flexible Timings)
Work related travel: This job involves Travel Within Country.
Full Time
Operations Department
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Very employee centric Executive leadership's passion for perfection
Preaches empathy but not demonstrated by certain leadership only. Complex reporting structure that works more around managing the "inner circle" than actual business relationship. Wanting to do all and be the best at everything. Wants 10/10 on customer satisfaction, Innovation, best E-sat score (emphasis is on quantitative than qualitiative), best financial performance (max profitability) which sometimes takes away the focus from basic business delivery, client relationship management...Read More
Work policy: Some accounts still operate 100% WFH while some are 100% WFO and some in hybrid model
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Service Delivery Department
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Culture
Compensation
Satisfactory
Service Delivery Department
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Excellent
Excellent
Service Delivery Department
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Amazing place to work
Velocity
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Full Time
Customer Success, Service & Operations - Other Department
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Great Company to work with.
Should focus on work life balance, give employees the options of work from home, fixed shifts and hybrid setting to promote mental health. One company, one shift.
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Health Informatics Department
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Leaves policies good never hold employees salary . Very low Pressure
My biggest mistake to give my golden period they don't deserve stable employees because after 10 yrs salary increment is too low as compared to other organisations, IJP only valid for those have skills to buttering gossips with senior, those employees keep happy to senior from anyway except work, Don't stay a long time without permotion always make short time goal with this company, If you are tenure then no one recognised you , now you are a machine only for them ....Read More
Full Time
Business Process Quality Department
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Utkarsh Sir from (HR). He is really very supportive and fast to provide resolution
Management is not helpful and are not on words. Agents are promised to do OT for business requirements however agents have to fight for their OT amount for months. HR team is vague and never have solution and never picks the calls of employees. CNX never follows the policies and are of 10 hours working shift. Would suggest people not to join CNX Chandigarh.
Full Time
Customer Success Department
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The kinda of product training they provide to the new joiners, make them ready for the industry
In recent past the hiring standards have dropped big time, as the crowd there seems below required levels
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Full Time
Voice / Blended Department
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Nothing.
Started from induction. Cost cutting in such a way that no welcome kit, induction done virtually so as to save the cost of lunch as well. Worst management, training manager is busy going out & dating a female lead. Nothing is trained properly & in OJT from 1st day live calls without any support.
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Content Management (Print / Online / Electronic) Department
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Nothing to like.
-No clear information from HR regarding salaries and other stuff. -Irrelevant deduction in salaries. -No learning and No improvement in skills. -Politics and Favourtism by upper management. -Sugar daddy Culture by higher authorities like Team leader ,Operation managers and above. -No promotions and appraisals.
Work days: Rotational Shift (Flexible Timings)
Work related travel: This job involves Travel Within City.
Full Time
Operations Department
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It's a people centric organization. So many programs, learning and development session is there to upgrade yourself in by doing or completing this programs The most important thing which everyone is working for money and in concentrix salary structure is excellent and I never saw salary date extended by 1 day in my 9 years of experience. Company culture is excellent Management is excellent
Nothing.
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Business Department
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It is good that, there are some different type of process with opportunities for many people and salary come on time. It is a good place to start career in MNC BPO.
Transport facility is not so good, also some processes are with too much work pressure and don't celebrate indian festival, not even decorate own floor. No any fun activities or benefits on special occasions. Also office politics is also there.
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Full Time
Customer Success, Service & Operations - Other Department
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I was assuming that this company is MNC and must have the same standards but it is also full of politics and job security is also not good, you will be in process till their requirements(peak season) after that they will force you to resign!!!
I was assuming that this company is MNC and must have the same standards but it is also full of politics and job security is also not good, you will be in process till their requirements(peak season) after that they will force you to resign!!!
Full Time
Research & Development - Other Department
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Working culture, promotion, negligible hike , they are not focusing on quality of work instead they are focusing on how much time you are sitting on your chair, which makes all the environment toxic. If we are working on holidays they are giving compoff, which is unacceptable as i have enough leaves already
Full Time
IT Security Department
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Concentrix is a delivery partner of Microsoft. Nothing apart from this one can like about the organisation.
Job security, skill development, management, promotions, company culture, work satisfaction
Work policy: They would call to work from office every day even if there is hybrid model
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Full Time
Customer Success, Service & Operations - Other Department
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nothing to like about webhelp so far as it is linked wuth concentrix now
there is no job security and lot's of politics is there in the office and they do not provide the salary what they've promised so no good experience
Full Time
Operations Support Department
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First I join company has great working environment
I noticed there is no future working there. My manager has no manner to speak or how to talk to a human being. He made my life hell continue telling me that he will cut my salary half well bother I am already working at lower wage so no thanks.
Full Time
Customer Advisor Department
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It's work culture are pretty good than other.
They don't have any solution and tool for the process we work, customer keep asking but we are not able to provide them resolution sinc they ultimately don't have any solutios. Employee jobs are not secure they keep firing even on a minor mistake.
Work days: Rotational Shift (Flexible Timings)
Work related travel: This job involves Travel Within City.
Full Time
Software Development Department
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Initially there was some scope to learn but right now it's all ruined. Nothing good or positive about Concentrix!
Almost everything! No work life balance, work pressure, micromanagement, tortures, politics. Everything you can think negative for an organisation will be present here. Working hours are 10.5 hours. 7:30 PM to 5 AM. They won't allow to take you leave. Half day is maximum you can take beyond that your incentive will be deducted (8000/- inr if you take more than half day leave). Hated this organisation from the core of my heart!...Read More
Work days: Monday to Friday (Strict Timings)
Work related travel: This job involves Travel Within City.
Full Time
Other Department
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While working in concentrix you will learn how to handle pressure. Top notch training is provided.
Work culture is very poor. So much work pressure is there. Less Salary
Work days: Monday to Friday (Strict Timings)
Work related travel: This job involves Travel Within City.
Full Time
Banking Operations Department
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Training for freshers is good.
They don't provide the appraisal. And no medical facilities for freshers families. And the HR is lack of knowledge for any ESIC facilities and they change the HR policies any time and cheating with the employees who are freshers.
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Voice / Blended Department
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Job security is there and work securtity is there and work culture
Salary is very low according to.market standard and situation. And work life balance is not there at all
Work days: Rotational Shift (Strict Timings)
Work related travel: This job involves Travel Within City.
Full Time
Voice / Blended Department
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They take care of the customer a lot but they give the first priority to the employee.
The parties I wanted to work in this particular company but due to my 3 days of absentism they made me leave the company.
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Procurement & Purchase Department
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Nothing
Worst Team Leader a Lady Supported by Senior manager operations also a worst Lady Toxic environment Mental torture No cab facility even night shift
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
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