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Concentrix Corporation

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based on 25.1k Reviews

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Concentrix Corporation Customer Care Officer Reviews

based on 19 reviews

Updated 6 Apr, 2023

Overall Rating

4.0/5

How AmbitionBox ratings work?

Category Ratings

4.0

Job Security

4.0

Skill development

3.5

Company culture

3.5

Salary & Benefits

3.5

Work-Life balance

3.5

Promotions/Appraisal

3.5

Work Satisfaction

Top Mentions in Concentrix Corporation Customer Care Officer Reviews

19 reviews found

Sort by: Popular

Customer Care Officer in Thane

Full Time

·

Sales support admin Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Promotions/Appraisal

4.0

Skill Development

4.0

Company Culture

4.0

Work Satisfaction

4.0

Salary & Benefits

5.0

Job Security

4.0

Work-Life Balance

posted on 06 Apr 2023

Likes

They giving us full salary in COVID also plus job security

Dislikes

Salary increment is low

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Customer Care Officer in Kolkata

Full Time

·

Non Voice Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Promotions/Appraisal

4.0

Skill Development

3.0

Company Culture

3.0

Work Satisfaction

3.0

Salary & Benefits

3.0

Job Security

3.0

Work-Life Balance

posted on 10 Feb 2023

Likes

NA nothing till now

Dislikes

NA nothing till now

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

What people are saying about Concentrix Corporation

View All

Concentrix Corporation

Application Tech Support Practitioner and work pressure on role

Is it worth to join for this role? What salary can I expect if my current salary is 8.58 Lakh/Annum Experience 3 years Work Culture of Accenture and any more information about role Application Tech Support Practitioner and work pressure on role

Got a question about Concentrix Corporation?

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Customer Care Officer in Gurgaon / Gurugram

Full Time

·

Non Voice Department

3.0

Overall Rating

3.0

Category Ratings

1.0

Promotions/Appraisal

3.0

Skill Development

2.0

Company Culture

1.0

Work Satisfaction

2.0

Salary & Benefits

2.0

Job Security

2.0

Work-Life Balance

posted on 09 Jan 2019

Likes

Nothing is good here.

Dislikes

No values for employee.

Work Details

He tic

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Customer Care Officer in Thane

Customer Care Support Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Promotions/Appraisal

4.0

Skill Development

4.0

Company Culture

3.0

Work Satisfaction

4.0

Salary & Benefits

4.0

Job Security

4.0

Work-Life Balance

posted on 08 May 2021

Likes

Good company

Dislikes

Less salary

Customer Care Officer in Thane

Relocation Department

2.0

Overall Rating

2.0

Category Ratings

3.0

Promotions/Appraisal

3.0

Skill Development

4.0

Company Culture

3.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

2.0

Work-Life Balance

posted on 30 Oct 2018

Likes

Environmen and Nature

Dislikes

Nothing

Work Details

Relocation

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Customer Care Officer in Thane

Customer care officer Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

4.0

Salary & Benefits

5.0

Job Security

4.0

Work-Life Balance

posted on 23 Jan 2018

Likes

Amazing

Dislikes

Nothing

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Customer Care Officer in Pune

Non Voice Department

3.0

Overall Rating

3.0

Category Ratings

1.0

Promotions/Appraisal

2.0

Skill Development

2.0

Company Culture

3.0

Work Satisfaction

3.0

Salary & Benefits

2.0

Job Security

3.0

Work-Life Balance

posted on 20 Mar 2019

Likes

NA

Dislikes

MA

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

You are reading trusted reviews. Keep reading to find out more about Concentrix Corporation.

Customer Care Officer in Gurgaon / Gurugram

Voice / Blended Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Promotions/Appraisal

3.0

Skill Development

4.0

Company Culture

3.0

Work Satisfaction

3.0

Salary & Benefits

4.0

Job Security

4.0

Work-Life Balance

posted on 23 Oct 2018

Likes

It was a wonderful experience. Very nice teammates and easily approachable seniors make the work environment very nice.

Dislikes

It was bit difficult to earn incentives because of the constant change in incentive plan..score points criteria used to change every now and then

Work Details

It was overall a good experience.

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Discover interview dos and don'ts from real experiences

Customer Care Officer in Gurgaon / Gurugram

Customer Service Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Promotions/Appraisal

4.0

Skill Development

4.0

Company Culture

3.0

Work Satisfaction

2.0

Salary & Benefits

4.0

Job Security

4.0

Work-Life Balance

posted on 22 Jun 2018

Likes

The work environment is very good.It is hectic while working in convergys but you get to learn a lot

Dislikes

The salary is not so good even they the incentives were decreased as it use to be earlier

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Customer Care Officer in Gurgaon / Gurugram

AT&T U-Verse Department

3.0

Overall Rating

3.0

Category Ratings

Promotions/Appraisal

2.0

Skill Development

Company Culture

Work Satisfaction

Salary & Benefits

Job Security

2.0

Work-Life Balance

posted on 08 Aug 2017

Likes

It was good experience in handling pressure. Very good transport facility. Even if you miss company cab, company can send you another cab after the approval of the team leader.

Dislikes

Too much pressure to make sales leading to customer dissatisfaction. I do not like the idea of that being in the customer service. I accept up-selling, introducing and educating on the availability of plan benefits and eligibility.

Work Details

Work timings: Strict Timings

Work related travel: This is a desk job.

Customer Care Officer in Thane

Billing Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

4.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 19 Feb 2019

Likes

Workplace is awesome. Overall awesome company to work with.

Dislikes

Nothing

Work Details

Nice

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Customer Care Officer

Operations Support Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 02 Sep 2018

Likes

Great

Dislikes

Great

Work Details

Exciting n Interesting.

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Customer Care Officer in Gurgaon / Gurugram

Customer Support Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Promotions/Appraisal

4.0

Skill Development

4.0

Company Culture

4.0

Work Satisfaction

4.0

Salary & Benefits

4.0

Job Security

4.0

Work-Life Balance

posted on 23 Jun 2022

Likes

Friendly work culture

Dislikes

Every thing was good

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Customer Care Officer in Bangalore / Bengaluru

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 03 May 2022

Likes

Co ordination is good and i got a very good supportive team... Teamwork, job satisfaction...

Dislikes

Nil...

Work Details

It was a good experience

Work days: Monday to Friday (Flexible Timings)

Customer Care Officer in Gurgaon / Gurugram

Customer care office r Department

3.0

Overall Rating

3.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

3.0

Salary & Benefits

2.0

Job Security

5.0

Work-Life Balance

posted on 21 Aug 2020

Likes

Everything was fine but employees creat issues

Dislikes

Competition but trainers help

Work Details

I was a inbound caller there in orange process actually i am worcholic while i got sick there

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Customer Care Officer in Chandigarh

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 27 Jul 2020

Likes

IBM IS GREAT FOR ALL

Dislikes

Nothing to Dislike

Work Details

Great

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Customer Care Officer in Gurgaon / Gurugram

E services Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

4.0

Salary & Benefits

5.0

Job Security

4.0

Work-Life Balance

posted on 18 Aug 2022

Likes

Equal work opportunity Full seniors support Happy work environment

Dislikes

Long working hours

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Customer Care Officer in Bangalore / Bengaluru

CC Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

4.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 26 May 2019

Likes

Organizational Culture, It is purely inside as it claims to be outside. Best Place to work for.

Dislikes

It was best place as compared to others I worked for.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Customer Care Officer in Bangalore / Bengaluru

shared Department

5.0

Overall Rating

5.0

Category Ratings

2.0

Promotions/Appraisal

4.0

Skill Development

4.0

Company Culture

4.0

Work Satisfaction

3.0

Salary & Benefits

2.0

Job Security

4.0

Work-Life Balance

posted on 08 Sep 2017

Likes

Work environment, team

Dislikes

Politics

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

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Concentrix Corporation Customer Care Officer Reviews by Locations

Concentrix Corporation Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 19 Concentrix Corporation reviews submitted by Concentrix Corporation employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Concentrix Corporation is the right company for you. ...Read more

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Concentrix Corporation Customer Care Officer Reviews

Gender Based Ratings for Concentrix Corporation Customer Care Officer

based on 17 reviews

Rated 4.0 for Skill Development and 3.2 for Job Security

Rated 4.8 for Job Security and 4.0 for Skill Development

Working Days for Concentrix Corporation Customer Care Officer

based on 19 reviews

Rotational Shift

55%

Monday to Friday

39%

Other

6%

Work Timings for Concentrix Corporation Customer Care Officer

based on 19 reviews

Flexible timing

Strict (1.30pm - 11.30pm)

Strict (12pm - 9.30pm)

44%

8%

8%

40% employees reported other strict timings

Shift Timings for Concentrix Corporation Customer Care Officer

based on 19 reviews

Day shift

100%

Business Travel for Concentrix Corporation Customer Care Officer

based on 19 reviews

No travel

82%

Within city

18%

Concentrix Corporation Customer Care Officer Salary

based on 26 salaries

₹1.1 L/yr - ₹3 L/yr

9% less than the average Customer Care Officer Salary in India

View more details

Employee Benefits for Concentrix Corporation Customer Care Officer

Office cab/shuttle

5 total responses

Free meal

1 total response

Health insurance

4 total responses

Child care facility

1 total response

+3 more benefits

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