Concentrix Corporation Customer Care OfficerGurgaon / Gurugram Reviews
based on 7 reviews
Updated 18 Aug, 2022
Overall Rating
3.3/5
How AmbitionBox ratings work?
Category Ratings
3.1
Skill development
2.5
Company culture
2.5
Job Security
2.5
Work-Life balance
2.2
Salary & Benefits
1.8
Promotions/Appraisal
1.6
Work Satisfaction
Concentrix Corporation is rated
3.3 out of 5 stars on
AmbitionBox, based on 7 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Concentrix Corporation is rated
3.3 out of 5 stars on
AmbitionBox, based on 7 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
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in Concentrix Corporation Customer Care Officer Gurgaon / Gurugram Reviews
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7 reviews found
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Popular
Customer Care Officer in
Gurgaon / Gurugram
Full Time
·
Non Voice Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
3.0
Skill Development
2.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
2.0
Job Security
2.0
Work-Life Balance
posted on 09 Jan 2019
Likes
Nothing is good here.
Dislikes
No values for employee.
Work Details
He tic
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Care Officer in
Gurgaon / Gurugram
Voice / Blended Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 23 Oct 2018
Likes
It was a wonderful experience. Very nice teammates and easily approachable seniors make the work environment very nice.
Dislikes
It was bit difficult to earn incentives because of the constant change in incentive plan..score points criteria used to change every now and then
Work Details
It was overall a good experience.
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
What people are saying about Concentrix Corporation
The work environment is very good.It is hectic while working in convergys but you get to learn a lot
Dislikes
The salary is not so good even they the incentives were decreased as it use to be earlier
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Care Officer in
Gurgaon / Gurugram
AT&T U-Verse Department
3.0
Overall Rating
3.0
Category Ratings
Promotions/Appraisal
2.0
Skill Development
Company Culture
Work Satisfaction
Salary & Benefits
Job Security
2.0
Work-Life Balance
posted on 08 Aug 2017
Likes
It was good experience in handling pressure.
Very good transport facility. Even if you miss company cab, company can send you another cab after the approval of the team leader.
Dislikes
Too much pressure to make sales leading to customer dissatisfaction. I do not like the idea of that being in the customer service.
I accept up-selling, introducing and educating on the availability of plan benefits and eligibility.
Work Details
Work timings: Strict Timings
Work related travel:This is a desk job.
Customer Care Officer in
Gurgaon / Gurugram
Customer Support Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 23 Jun 2022
Likes
Friendly work culture
Dislikes
Every thing was good
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Customer Care Officer in
Gurgaon / Gurugram
Customer care office r Department
3.0
Overall Rating
3.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
3.0
Salary & Benefits
2.0
Job Security
5.0
Work-Life Balance
posted on 21 Aug 2020
Likes
Everything was fine but employees creat issues
Dislikes
Competition but trainers help
Work Details
I was a inbound caller there in orange process actually i am worcholic while i got sick there
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Care Officer in
Gurgaon / Gurugram
E services Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 18 Aug 2022
Likes
Equal work opportunity
Full seniors support
Happy work environment
Dislikes
Long working hours
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
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