Concentrix Corporation Customer Care Assistant Reviews

Likes

Job security is a big plus.

Dislikes

Management in tier 2 cities is terrible. No respect for the juniors no understanding just work pressure. They treat you like servent even at TL level people are not spared.

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

Concentrix was a great company to work with, great management and leaders They provide 100% job security, even at the time of business rampdown they provided employment to everyone not a single person was asked to resign.

Dislikes

Salary, only reason why I resigned from the job was the salary, the salary that they are offering at Ranchi location is very less. I worked there for around 3 years starting salary was 10000 and after 3 years the increment that they made was us just 4000 In which even I promoted once.

Work Details

Work policy: As per the business requirements they gave me 5 months of work from home.

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

Likes

It's work culture are pretty good than other.

Dislikes

They don't have any solution and tool for the process we work, customer keep asking but we are not able to provide them resolution sinc they ultimately don't have any solutios. Employee jobs are not secure they keep firing even on a minor mistake.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

Great Company to work with.

Dislikes

Should focus on work life balance, give employees the options of work from home, fixed shifts and hybrid setting to promote mental health. One company, one shift.

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

They take care of the customer a lot but they give the first priority to the employee.

Dislikes

The parties I wanted to work in this particular company but due to my 3 days of absentism they made me leave the company.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

Nothing is there to like

Dislikes

This company doesn't provide any security about employees person life and insult publically . This company harrass the employee so that the employee forcefully themselves resign the job. This company management and teamleaders show lot of partiality only for there loved once in the team and encourage to jump to next level. Others can't get chance to go to the next level and remain in the same level for years and years. Don't have much scoop....Read More

Likes

Concentrix is the best company for a fresher. If you want to kick start your carrier this is the best company. They will support you with the best

Dislikes

There hierarchy system is very bad I have seen people working from 8 years and still on the same position in the company.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

Job security

Dislikes

Hr ( Hema ) doesn’t know the serious of employee job I don’t understand how Concentrix hired her If possible please try to remove so that many employees jobs will be save Humble request from our end Hema Hr Veeranapalya Concentrix 5th floor But most of the time you will see her in cafeteria

Likes

Concentrix is a very good company and i personally believe it's one of the best BPO to work for

Dislikes

While choosing your process please do not make an urgency , I worked in comcast (fenwick or convergy's) process where they took me telling it's upselling and forced to make sales and also they have targets to achieve and i feel this is not a good process

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

The culture in Concentrix is great to work in

Dislikes

Pathetic experience in terms of appraisals, work life balance. Your job role would have limited expectations however the managers and company would expect you to do job of 2 people and expect no benefits in compensation and yearly rating in return

Likes

Concentrix focuses on employee centric organisational policies providing equal opportunities to all. and special focus on DE&I, ESG & CSR.

Dislikes

Leadership styles and the organisation is mostly driven by Business making the work culture more volatile for employees.

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

salary is good & based on your capabilities you will get promotion for sure..job security is the USP of Concentrix(Disclaimer- seriously Non-compliance will not entered).. you have ample amount of courses to develop your self..Management is good(may be the process client is not good hence sometime Management got slightly hash)

Dislikes

Employee engagement are not happening perfectly

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

Good opportunity for the freshers to get the exposure of the mnc company and their culture, and also earn incentives, good amenities and facilities

Dislikes

Management is a big failure, no promotion, salary is too less to survive, company is only good for taking an experience. People working in this company from so many years are dumb and they are out of there mind, living a delusional life.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

Job security is the MOST important reason for me to work in concentrix

Dislikes

Salary and promotions. Promotions appears to be handled within a small group of people inside.

Work Details

Work policy: other

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Nothing is there to like. only you will get the salary on time.

Dislikes

During the hiring process, promises were made that were not kept. The salary is insufficient for the workload, and there is no clear future growth within the company. If you stand up for your rights against management, they will often create problems for you, harassing or even blackmailing you. In the end, you either have to resign or be terminated. There is no job security here.

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Concentrix is a delivery partner of Microsoft. Nothing apart from this one can like about the organisation.

Dislikes

Job security, skill development, management, promotions, company culture, work satisfaction

Work Details

Work policy: They would call to work from office every day even if there is hybrid model

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.