Concentrix Corporation Collection Representative Reviews

Likes

It's a Dynamic company , work culture very good. You can develop your skill.

Dislikes

Company environment too good . All are good. Develop your skill. You can manage your life and work balance.

Work Details

Work policy: 2 days/week from office

Work timings: Flexible Timings

Work related travel: This job involves Travel Within Country, International Travel.

Likes

Job security is a big plus.

Dislikes

Management in tier 2 cities is terrible. No respect for the juniors no understanding just work pressure. They treat you like servent even at TL level people are not spared.

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

Concentrix was a great company to work with, great management and leaders They provide 100% job security, even at the time of business rampdown they provided employment to everyone not a single person was asked to resign.

Dislikes

Salary, only reason why I resigned from the job was the salary, the salary that they are offering at Ranchi location is very less. I worked there for around 3 years starting salary was 10000 and after 3 years the increment that they made was us just 4000 In which even I promoted once.

Work Details

Work policy: As per the business requirements they gave me 5 months of work from home.

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Great Company to work with.

Dislikes

Should focus on work life balance, give employees the options of work from home, fixed shifts and hybrid setting to promote mental health. One company, one shift.

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Job security

Dislikes

Working at Concentrix has been a challenging experience, and I feel compelled to share my observations to help others make an informed decision. 1. Work-Life Balance: The work-life balance at Concentrix is virtually nonexistent. The 9.5-hour workdays, unique to the company in India, are not only exhausting but also violate standardlabor policies. Employees are allowed only two 15-minute breaks and one 30-minute break, for which they must seek permission to take. Moreover, staying back after shifts for meetings has become the norm, further eroding personal time and creating undue stress. 2. Salary & Benefits: The fixed salary is noticeably below industry standards, and the issue of nonpayment for overtime work is concerning. Employees are often forced to work beyond their shifts without adequate compensation. Policies like "Blackout Days," introduced during festivals to restrict leave, exacerbate dissatisfaction. Even taking sick or emergency leave is an ordeal, with managers expecting prior notice for unforeseen circumstances—an unreasonable expectation in any work environment. 3. Promotions/Appraisal: Annual appraisals are more of a myth at Concentrix. Despite being a top performer, I received only a 2% salary increase over two years. The company frequently modifies its policies to limit employee eligibility for appraisals, creating frustration and dissatisfaction among the workforce. 4. Skill Development/Learning: There are no avenues for skill development or professional growth. The demanding work environment leaves no time or opportunity for employees to enhance their skills or broaden their knowledge base. 5. Work Satisfaction: Work satisfaction is minimal, especially for those in operations. Employees are treated more like machines than humans, with frequent and impractical changes to KPIs driven by client demands. This creates a high-pressure environment and leaves employees feeling unvalued and unsupported. 6. Company Culture: The company culture is riddled with bias, especially when it comes to growth and promotions. Favoritism is prevalent, and deserving employees often find themselves overlooked for career advancement. Conclusion: Overall, Concentrix has significant room for improvement in multiple areas, particularly in addressing labor law compliance, employee well-being, and fairness in workplace policies. While the company may have its strengths, my experience has been overwhelmingly negative, and I cannot recommend it to those seeking a balanced and fulfilling work environment....Read More

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Leaves policies good never hold employees salary . Very low Pressure

Dislikes

My biggest mistake to give my golden period they don't deserve stable employees because after 10 yrs salary increment is too low as compared to other organisations, IJP only valid for those have skills to buttering gossips with senior, those employees keep happy to senior from anyway except work, Don't stay a long time without permotion always make short time goal with this company, If you are tenure then no one recognised you , now you are a machine only for them ....Read More

Likes

Utkarsh Sir from (HR). He is really very supportive and fast to provide resolution

Dislikes

Management is not helpful and are not on words. Agents are promised to do OT for business requirements however agents have to fight for their OT amount for months. HR team is vague and never have solution and never picks the calls of employees. CNX never follows the policies and are of 10 hours working shift. Would suggest people not to join CNX Chandigarh.

Likes

The kinda of product training they provide to the new joiners, make them ready for the industry

Dislikes

In recent past the hiring standards have dropped big time, as the crowd there seems below required levels

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Have a good job security and skill uplifting and work-life balance is excellent

Dislikes

Promotions are slow and salary hike is very poor.Does not suited for current economic conditions

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

Work-life balance, growth, opportunities, friendly and understanding seniors. Here you do not feel like a robot. You feel heard, valued and respected. If they just provide a little more salary, they will be the leading company, because in the current world of inflation, their salary structure is bit hard to maintain the life.

Dislikes

Everything was great

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

While I appreciate the job security Concentrix provides, I'm becoming increasingly dissatisfied with the current process. The workload has significantly increased due to the constant addition of new responsibilities, yet there has been no corresponding adjustment to our salaries. It feels as though we are being compelled to meet every client demand without any consideration for the impact on employees or our feedback. This imbalance between workload and compensation, coupled with a lack of employee voice, is creating a challenging and demotivating work environment....Read More

Dislikes

I was promoted just nine months after joining Concentrix. While I was thrilled to receive the promotion so quickly, I was extremely disappointed with the accompanying salary increase. It was a mere pittance, amounting to only a few hundred rupees. Honestly, it felt like an insult, especially considering the added responsibilities that came with the new role.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

Working at Concentrix has been a rewarding experience, offering a dynamic work culture that fosters collaboration and growth. The company places a strong emphasis on employee well-being, providing a supportive environment where hard work is recognized. Job security is solid, with ample opportunities for career advancement and skill development. The satisfaction of contributing to a global organization while maintaining a healthy work-life balance makes it an ideal place to thrive professionally....Read More

Dislikes

Getting a promotion is a huge task, it takes a lot of time.

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Luckily I have worked for Google so company culture is overpowered, but there is no job security and the salary is not that much satisfactory but working with this company was so awesome journey for me learnt alot about lives....

Dislikes

Every likes and dislikes is mentioned in first comment box, I can't write one by one in each column..

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

There is nothing good to say about that company Very very worst condition

Dislikes

Totally unsatisfied in that job, if employers even for going to the washroom then first They have to ask for permission and time should be only for come in 2 minutes whatever it is. Great MNC company

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

The work culture and the great platform to enhance skills.

Dislikes

There's no any reason available to dislike

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

nothing

Dislikes

no support need work from home i left job only because of no work from home i have 10 years' experience and not happy with salary and people do bucketing they will grow

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.