Cogent E Services Team Lead OperationsNoida Reviews
based on 15 reviews
Updated 5 Dec, 2023
Overall Rating
4.3/5
How AmbitionBox ratings work?
Category Ratings
4.1
Skill development
4.0
Job Security
4.0
Promotions/Appraisal
3.9
Work-Life balance
3.8
Company culture
3.8
Work Satisfaction
3.4
Salary & Benefits
Cogent E Services is rated
4.3 out of 5 stars on
AmbitionBox, based on 15 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Cogent E Services is rated
4.3 out of 5 stars on
AmbitionBox, based on 15 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
15 reviews found
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Popular
Team Lead Operations in
Noida
Full Time
·
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 10 Jul 2023
Likes
Nicemmmm
Dislikes
Nannnnnn ñnnnnn nnn nnn nnn
Work Details
Work days: Alternate Saturday off
(Strict Timings)
Work related travel:This is a desk job.
Team Lead Operations in
Noida
Full Time
·
Voice / Blended Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
2.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
4.0
Work-Life Balance
posted on 03 May 2021
Likes
Management
Dislikes
Salary/Appraisal
Work Details
I have worked with Cogent E-services for 2.7yrs, 11months as an associate and 20months as a team leader.
Work days: Monday to Saturday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Learnt work of another designation and client handle experience.
Dislikes
EMS rules are so pathetic, punch in and out system is so bad.
Team Lead Operations in
Noida
Operations Department
4.0
Overall Rating
4.0
Category Ratings
5.0
Promotions/Appraisal
4.0
Skill Development
3.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 29 Jun 2022
Likes
This is the good company for me and good opportunity to grow your career
Dislikes
Nothing
Work Details
Good
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Team Lead Operations in
Noida
Non Voice Department
1.0
Overall Rating
1.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
2.0
Work-Life Balance
posted on 26 May 2022
Likes
There is a lot to learn but they does not increase salary either they remove their employee in cost cutting.
Dislikes
mention above
Work Details
It was not so much cool because of if any employee enter the office premise and having some emergency to go home he has to wait for his manager sign
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Team Lead Operations in
Noida
Non Voice Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 16 Apr 2022
Likes
Good good good good good good good good good good
Dislikes
Good
Work Details
Good
Work timings: Flexible Timings
Work related travel: This job involves
Travel Within City.
Team Lead Operations in
Noida
Customer Service Desk Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 11 Feb 2022
Likes
Good
Dislikes
Nothing all good
Work Details
Good
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
You are reading trusted reviews. Keep reading to find out more about
Cogent E Services.
Team Lead Operations in
Noida
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 13 Jun 2021
Likes
Great platform for a fresher to create thier own future to built up the best exposure.
Dislikes
While we talk about any dislike there is nothing which you dislike in cogent you will get the best guidence from every supervisor even with the GM itself came to meet you up for the work pressure how you feel.
Work Details
For being a fresher once you step up with any organisation you feel pressure but once you enjoying your work experience on it you will be able to manage these pressure so calmly that even you can bult up the confidence with your team.
They support me during lockdown after deduction of my salary as well as if company revenue impacted during lockdown they also deduct my PLI
Dislikes
Atmosphere is good but the policy is not clear
Work Details
good
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Team Lead Operations in
Noida
Asst. Team Leader Department
4.0
Overall Rating
4.0
Category Ratings
5.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
3.0
Job Security
4.0
Work-Life Balance
posted on 15 Aug 2020
Likes
Good atmosphere and safe & hgyiene workplace.
Dislikes
There are many kind of resource to learn something and get the IJP within 6 month as per your performance,
Work Details
I had start my journy in cogent since Aug'2017, I was working as associate in Paytm client process then after few year later i got the opportunity to handle the team, Currently i am working as Asst. Team lead .
Work days: Monday to Saturday
(Flexible Timings)
Work related travel:This is a desk job.
Team Lead Operations in
Noida
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
3.0
Work Satisfaction
5.0
Salary & Benefits
3.0
Job Security
5.0
Work-Life Balance
posted on 17 Sep 2020
Likes
Good work environment and culture.
Teammates are supportive.
Dislikes
Attendance process
Work Details
The job is quite interesting
Work timings: Strict Timings
Work related travel:This is a desk job.
Team Lead Operations in
Noida
Operation Department
2.0
Overall Rating
2.0
Category Ratings
3.0
Promotions/Appraisal
2.0
Skill Development
1.0
Company Culture
2.0
Work Satisfaction
2.0
Salary & Benefits
1.0
Job Security
2.0
Work-Life Balance
posted on 25 Dec 2017
Work Details
Work days: Rotational Shift
(Strict Timings)
Team Lead Operations in
Noida
Service Delivery Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
2.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 06 Oct 2017
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
2.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
Team Lead Operations in
Noida
IT Infrastructure Services Department
3.0
Overall Rating
3.0
Category Ratings
5.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
3.0
Work-Life Balance
posted on 02 Oct 2017
Likes
I don't have much experience there but it's an average organisation. For others it might be good
Dislikes
A lot of strictness. Employees treated like school going students.