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Cogent E Services

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based on 2.9k Reviews

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Cogent E Services Team Lead Operations Noida Reviews

Updated 5 Dec, 2023

Overall Rating

4.3/5

based on 15 reviews

Rating distribution

5

5 (33.3%)

4

5 (33.3%)

3

3 (20.0%)

2

1 (6.7%)

1

1 (6.7%)

Category Ratings

4.1

Skill development

4.0

Job security

4.0

Promotions

3.9

Work-life balance

3.8

Company culture

3.8

Work satisfaction

3.4

Salary

What employees say about Cogent E Services?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

45% employees reported

Flexible timing

33% employees reported

No travel

82% employees reported

View more detailed insights

Gender based rating

3.0

Rated by Women

1 reviews

4.3

Rated by Men

13 reviews

Cogent E Services is rated 4.3 out of 5 stars on AmbitionBox, based on 15 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with ... Read more

Cogent E Services is rated 4.3 out of 5 stars on AmbitionBox, based on 15 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.

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15 reviews found

Sort by: Popular

Team Lead Operations in Noida

Full Time

·

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

4.0

Skill development

4.0

Job security

3.0

Promotions

3.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 10 Jul 2023

Likes

Nicemmmm

Skill development - Good
Job security - Good

Dislikes

Nannnnnn ñnnnnn nnn nnn nnn

Work Details

Work days: Alternate Saturday off (Strict Timings)

Work related travel: This is a desk job.

Team Lead Operations in Noida

Full Time

·

Voice / Blended Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

4.0

Skill development

3.0

Job security

4.0

Promotions

3.0

Work satisfaction

2.0

Company culture

4.0

Work-life balance

posted on 03 May 2021

Likes

Management

Skill development - Good
Promotions - Good
Work-life balance - Good

Dislikes

Salary/Appraisal

Company culture - Poor

Work Details

I have worked with Cogent E-services for 2.7yrs, 11months as an associate and 20months as a team leader.

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

Team Lead Operations in Noida

Full Time

·

Corporate Training Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

3.0

Skill development

4.0

Job security

5.0

Promotions

1.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 20 Sep 2019

Likes

Learnt work of another designation and client handle experience.

Job security - Good
Promotions - Excellent

Dislikes

EMS rules are so pathetic, punch in and out system is so bad.

Work satisfaction - Bad

Team Lead Operations in Noida

Operations Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

3.0

Company culture

4.0

Work-life balance

posted on 29 Jun 2022

Likes

This is the good company for me and good opportunity to grow your career

Salary - Good
Skill development - Good
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Work-life balance - Good

Dislikes

Nothing

Work Details

Good

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

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Team Lead Operations in Noida

Non Voice Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

3.0

Skill development

1.0

Job security

3.0

Promotions

1.0

Work satisfaction

3.0

Company culture

2.0

Work-life balance

posted on 26 May 2022

Likes

There is a lot to learn but they does not increase salary either they remove their employee in cost cutting.

Dislikes

mention above

Salary - Bad
Job security - Bad
Work satisfaction - Bad
Work-life balance - Poor

Work Details

It was not so much cool because of if any employee enter the office premise and having some emergency to go home he has to wait for his manager sign

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Team Lead Operations in Noida

Non Voice Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

4.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 16 Apr 2022

Likes

Good good good good good good good good good good

Salary - Excellent
Skill development - Good
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Good

Work Details

Good

Work timings: Flexible Timings

Work related travel: This job involves Travel Within City.

Team Lead Operations in Noida

Customer Service Desk Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

4.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 11 Feb 2022

Likes

Good

Salary - Good
Skill development - Good
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

Nothing all good

Work Details

Good

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

You are reading trusted reviews. Keep reading to find out more about Cogent E Services.

Team Lead Operations in Noida

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 13 Jun 2021

Likes

Great platform for a fresher to create thier own future to built up the best exposure.

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

While we talk about any dislike there is nothing which you dislike in cogent you will get the best guidence from every supervisor even with the GM itself came to meet you up for the work pressure how you feel.

Work Details

For being a fresher once you step up with any organisation you feel pressure but once you enjoying your work experience on it you will be able to manage these pressure so calmly that even you can bult up the confidence with your team.

Work timings: Flexible Timings

Work related travel: This is a desk job.

Discover interview dos and don'ts from real experiences

Team Lead Operations in Noida

Non Voice Department

3.0

Overall Rating

3.0

Category Ratings

1.0

Salary

4.0

Skill development

2.0

Job security

3.0

Promotions

2.0

Work satisfaction

2.0

Company culture

2.0

Work-life balance

posted on 21 Oct 2020

Likes

They support me during lockdown after deduction of my salary as well as if company revenue impacted during lockdown they also deduct my PLI

Skill development - Good

Dislikes

Atmosphere is good but the policy is not clear

Salary - Bad
Job security - Poor
Work satisfaction - Poor
Company culture - Poor
Work-life balance - Poor

Work Details

good

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Team Lead Operations in Noida

Asst. Team Leader Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

3.0

Job security

5.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 15 Aug 2020

Likes

Good atmosphere and safe & hgyiene workplace.

Salary - Good
Skill development - Good
Promotions - Excellent
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

There are many kind of resource to learn something and get the IJP within 6 month as per your performance,

Work Details

I had start my journy in cogent since Aug'2017, I was working as associate in Paytm client process then after few year later i got the opportunity to handle the team, Currently i am working as Asst. Team lead .

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

Team Lead Operations in Noida

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

3.0

Job security

3.0

Promotions

3.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 17 Sep 2020

Likes

Good work environment and culture. Teammates are supportive.

Salary - Excellent
Skill development - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Attendance process

Work Details

The job is quite interesting

Work timings: Strict Timings

Work related travel: This is a desk job.

Team Lead Operations in Noida

Operation Department

2.0

Overall Rating

2.0

Category Ratings

2.0

Salary

2.0

Skill development

1.0

Job security

3.0

Promotions

2.0

Work satisfaction

1.0

Company culture

2.0

Work-life balance

posted on 25 Dec 2017

Salary - Poor
Skill development - Poor
Job security - Bad
Work satisfaction - Poor
Company culture - Bad
Work-life balance - Poor

Work Details

Work days: Rotational Shift (Strict Timings)

Team Lead Operations in Noida

Service Delivery Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Salary

3.0

Skill development

3.0

Job security

3.0

Promotions

3.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 06 Oct 2017

Category Ratings

2.0

Salary

3.0

Skill development

3.0

Job security

3.0

Promotions

3.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

Salary - Poor

Team Lead Operations in Noida

IT Infrastructure Services Department

3.0

Overall Rating

3.0

Category Ratings

4.0

Salary

3.0

Skill development

5.0

Job security

5.0

Promotions

3.0

Work satisfaction

4.0

Company culture

3.0

Work-life balance

posted on 02 Oct 2017

Likes

I don't have much experience there but it's an average organisation. For others it might be good

Salary - Good
Job security - Excellent
Promotions - Excellent
Company culture - Good

Dislikes

A lot of strictness. Employees treated like school going students.

Work Details

Hectic

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Team Lead Operations in Noida

Full Time

·

Customer Success Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

5.0

Skill development

5.0

Job security

4.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 05 Dec 2023

Likes

Skill development - Excellent
Job security - Excellent
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Overall Rating

Top trending discussions

View All

a procurement specialist

Am I on right path?

Right after my BCom, I took a service advisor role at Honda for ₹7K due to urgency. Later, I moved to a gas station for ₹10K, handling all kinds of work beyond office tasks. My breakthrough came when I joined as an order management specialist in Bangalore for ₹22K. To advance, I self-learned Excel, Power BI, coding, and automation, earning a specialist role. I also completed my MBA in Logistics & Supply Chain online. After four years, my salary reached ₹35K. With management’s support, I transitioned to a procurement specialist role at ₹45K + ₹11K (night shift), later growing to ₹58K + ₹11K by optimizing processes. Now, I’m preparing for an HR round and planning to ask for a 55% hike. Am I on the right track? How can I accelerate my career growth?

Got a question about Cogent E Services?

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More about working at Cogent E Services

HQ - Noida, Uttar Pradesh, India
IT Services & Consulting
10k-50k Employees (India)

Tell us how to improve this page.

Cogent E Services Team Lead Operations Reviews by Locations

Cogent E Services Team Lead Operations Bangalore / Bengaluru Reviews
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By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 15 Cogent E Services reviews submitted by Cogent E Services employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Cogent E Services is the right company for you. 45% o...f employees reported the working days at Cogent E Services as Rotational Shift. 67% employees reported the work timings at Cogent E Services as Strict timing. Read more

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Cogent E Services Team Lead Operations Noida Reviews

Cogent E Services Team Lead Operations Salaries in Noida

based on 51 salaries

₹1.1 L/yr - ₹4.5 L/yr

55% less than the average Team Lead Operations Salary in India

View more details

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