Cogent E Services Senior Customer Service Executive Reviews
based on 19 reviews
Updated 8 Nov, 2024
Overall Rating
1.7/5
How AmbitionBox ratings work?
Category Ratings
2.0
Skill development
1.9
Job Security
1.7
Salary & Benefits
1.6
Company culture
1.6
Work Satisfaction
1.4
Work-Life balance
1.4
Promotions/Appraisal
Cogent E Services is rated
1.7 out of 5 stars on
AmbitionBox, based on 19 company reviews.This rating
reflects a below average employee experience, indicating poor satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Cogent E Services is rated
1.7 out of 5 stars on
AmbitionBox, based on 19 company reviews.This rating
reflects a below average employee experience, indicating poor satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
19 reviews found
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Popular
Senior Customer Service Executive in
New Delhi
Full Time
·
Sales Support & Operations Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 25 Oct 2024
Likes
Environment of company is very good
Dislikes
Nothings
Senior Customer Service Executive in
Noida
Full Time
·
Customer Service Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 04 Oct 2024
Likes
Nothing ,Worst people working on higher level , loke TL, QA, Manager
Senior Customer Service Executive in
Hyderabad / Secunderabad (working remotely)
Full Time
·
Finance & Accounting - Other Department
2.0
Overall Rating
2.0
Category Ratings
2.0
Promotions/Appraisal
4.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
2.0
Work-Life Balance
posted on 03 Oct 2024
Likes
Very supportive while work
Dislikes
Leaves and week of in difficult to get
Senior Customer Service Executive in
Bangalore / Bengaluru
Full Time
·
Customer Success, Service & Operations - Other Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 03 Oct 2024
Likes
Terrible
Dislikes
Poor management, Worst manager was there called Pajji
Senior Customer Service Executive in
Bangalore Rural
Full Time
·
Voice / Blended Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
3.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
5.0
Job Security
1.0
Work-Life Balance
posted on 06 Dec 2022
Likes
Nothing worst company
Dislikes
Management very worst
Senior Customer Service Executive in
Noida
Full Time
·
Voice / Blended Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 08 Nov 2024
Likes
There is nothing to like about the this company
Dislikes
My suggestion do not join this company
Senior Customer Service Executive in
Noida 63
Voice / Blended Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 26 Mar 2022
Likes
If you are the part of Lenskart which is running at Cogent so you should always respect Mr Diwarkar and Mrs Pooja but instead of them a worst Quality leader or a double worst Team leader will show what they are... They are the worst person which I have ever met. But I really feel thanks that i met with Mr.Diwarkar and Mrs Pooja . Both of them are so good and pure soul.
Work Details
Work days: Rotational Shift
(Strict Timings)
You are reading trusted reviews. Keep reading to find out more about
Cogent E Services.
Senior Customer Service Executive
Voice / Blended Department
2.0
Overall Rating
2.0
Category Ratings
2.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 04 Nov 2019
Likes
I don't like a single thing while working with cogent e services.
I had to work there because I come to know the worst things after 3 months I started getting to know the managers and team leaders. The worst place to work.
Dislikes
I dislike everything except for a few of my good friends.
And think about advisor growth and his satisfaction
Work Details
Cogent is a good company but some people s have destroy the rules and regulations so please improve your services as fast.
Work days: Monday to Saturday
(Flexible Timings)
Senior Customer Service Executive in
Vadodara
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
2.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 07 Feb 2019
Likes
The company is open to innovation and readily adopts latest technology. I Love the fact that i am a part of a team that markets reliable, high-quality products and has a global client base. As a result, i told you ki yaha mujhe bahut kuch sikhne mila sabhi or kabhi mujhe kam ka preshar nahi aya ki kam jada hai office me jab bhi hota to jada kam karne ka ji karta tha.
Dislikes
Compensation is decent, but growth is slow. I have to work 10- 12 hours straight in a day as i have to attent client vall in the evening and sometimes late into the night. Selery appraisal nahi hoti hai baki log bato ki politics khelte hai
Work Details
Mujhe mera kam bahut pasand hai mene bhi bahut dil se kiya kyu ki har din new chalenge accha lagta tha market ka knowledge milta me jitne bhi din raha kuch na kuch Senior se sikhta tha mera Skill develop karta tha or accha sikhne ka experience ila mujhe
Work days: Alternate Saturday off
(Flexible Timings)
Work related travel:This is a desk job.
Senior Customer Service Executive in
Noida
Voice / Blended Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 24 Sep 2019
Likes
Gud company
Dislikes
Ok
Work Details
Gud company
Work timings: Flexible Timings
Senior Customer Service Executive in
Bareilly
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
4.0
Company Culture
5.0
Work Satisfaction
2.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 17 Apr 2019
Likes
Good company growth and development
Dislikes
This company atmosphere is unnecessary
Work Details
Idle
Work timings: Strict Timings
Senior Customer Service Executive in
Noida
Voice / Blended Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 22 Mar 2018
Likes
Very poor company
Dislikes
Every thing is dislike
Work Details
Work days: Rotational Shift
(Flexible Timings)
Senior Customer Service Executive in
Noida
Voice / Blended Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 22 May 2018
Likes
Employee are tought to face huge burden which can help them to get stablity in future .hence you can be addicted of having pressure
Dislikes
One of the worst organisation of this planet.they missuse employee as an animal.this company is taking advantage of jobless india.They always demotivate their own staff at every point of time.there is no growth.even you can lose your confidence by joining that company
Work Details
They hire for 9 hours but use 12 hours .tatally boaring work
Work days: Rotational Shift
(Strict Timings)
Senior Customer Service Executive in
Bareilly
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 23 Jul 2018
Likes
Very good
Dislikes
Na
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Senior Customer Service Executive in
Meerut
Customer Care Service Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
3.0
Job Security
4.0
Work-Life Balance
posted on 24 Jan 2022
Likes
Good experience to do job there.that was amazing place. Company policies are also good and appraisals are fair. Teammates are supportive.
Dislikes
Salary is decent but career growth is slow.
Work Details
I learnt everything on the job.
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Senior Customer Service Executive in
Bangalore / Bengaluru
Full Time
·
Customer Success Department
1.0
posted on 01 Feb 2024
Overall Rating
Senior Customer Service Executive in
Bangalore / Bengaluru