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Cogent E Services Customer Care Executive Reviews

based on 181 reviews
Updated 5 Nov, 2024

Overall Rating

3.2/5
How AmbitionBox ratings work?

Category Ratings

3.1

Skill development

3.0

Work-Life balance

3.0

Job Security

2.9

Company culture

2.8

Work Satisfaction

2.8

Salary & Benefits

2.7

Promotions/Appraisal

Top Mentions in Cogent E Services Customer Care Executive Reviews

181 reviews found

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People also ask about Cogent E Services's Customer Care Executives

Is Cogent E Services a good place to work for Customer Care Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.2 out of 5 from over 181 employee reviews, it's clear that most customer care executives have an average experience working at Cogent E Services. Skill development holds the highest rating at 3.1, while career growth is rated the lowest amongst all factors at 2.7. Read reviews about skill development and career growth on AmbitionBox.
Does Cogent E Services pay their Customer Care Executives well?
According to AmbitionBox reviews, Cogent E Services customer care executives rate their salary and benefits at 2.8 out of 5, based on 181 reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about Cogent E Services's customer care executives salaries here and to read reviews specifically about salary and benefits at Cogent E Services for customer care executives, click here.
How is the work culture at Cogent E Services for Customer Care Executives?
Work culture at Cogent E Services for customer care executives is rated 2.9 out of 5 by 181 employees on AmbitionBox, indicating a below-average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. This lower rating suggests that employees may experience challenges in aspects like collaboration, support, and overall satisfaction. To read reviews specifically about work culture at Cogent E Services for customer care executives, click here.
How is the job security at Cogent E Services for Customer Care Executives?
Based on 181 reviews on AmbitionBox, Cogent E Services's customer care executives rate job security at 3.0 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at Cogent E Services for customer care executives, click here.

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Gender Based Ratings for Cogent E Services Customer Care Executive

based on 157 reviews
3.4
Rated by 49 Women

Rated 3.4 for Skill Development and 3.1 for Company Culture

women
3.0
Rated by 108 Men

Rated 3.0 for Work-Life Balance and 3.0 for Skill Development

men

Working Days for Cogent E Services Customer Care Executive

based on 181 reviews
Rotational Shift
55%
Monday to Saturday
25%
Other
10%
Monday to Friday
7%
Alternate Saturday off
3%

Work Timings for Cogent E Services Customer Care Executive

based on 181 reviews
Flexible timing
Strict (9am - 6pm)
Strict (10am - 7pm)
57%
15%
3%
25% employees reported other strict timings

Shift Timings for Cogent E Services Customer Care Executive

based on 181 reviews
Day shift
Night shift
91%
9%

Business Travel for Cogent E Services Customer Care Executive

based on 181 reviews
No travel
60%
Within city
26%
Within country
9%
International travel
4%
Within the country
1%
Cogent E Services Customer Care Executive Salary
based on 509 salaries
₹0.7 L/yr - ₹3.6 L/yr
12% less than the average Customer Care Executive Salary in India
View more details
freemeal
Free meal
1 total response
healthInsurance
Health insurance
1 total response
officeGym
Office gym
1 total response
softskill
Job/Soft skill training
12 total responses
+2 more benefits
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