Cogent E Services is rated
3.2 out of 5 stars on
AmbitionBox, based on 181 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Cogent E Services is rated
3.2 out of 5 stars on
AmbitionBox, based on 181 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Top Mentions
in Cogent E Services Customer Care Executive Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
181 reviews found
Sort by:
Popular
Customer Care Executive in
Noida
Full Time
·
Voice / Blended Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
4.0
Skill Development
2.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
2.0
Job Security
4.0
Work-Life Balance
posted on 03 Aug 2024
Likes
Cogent company is a BPO company and it is a very good company, promotions happen very quickly in it, due to which you can also develop your career.
Dislikes
This company is not like that because the security here is very strict and restrictions are imposed for everything and the security guards also stop you a lot and cut your salary too.
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Care Executive in
Bangalore / Bengaluru
Full Time
·
Voice Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
2.0
Job Security
1.0
Work-Life Balance
posted on 05 Nov 2024
Likes
..
Dislikes
Stupid dress code and not satisfied with upraisal and work atmosphere
Management is worst,they are not employee friendly
Work Details
Work timings: Flexible Timings
Work related travel:This is a desk job.
Customer Care Executive in
Bangalore / Bengaluru
Full Time
·
Voice / Blended Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 12 Jun 2024
Likes
Promotion are easy
Dislikes
No correct salary and incentives every time incentives issue no work culture back to back calls work like dogs and no proper payment facility
Work Details
Work days: Rotational Shift
(Strict Timings)
Customer Care Executive in
Noida
Full Time
·
Voice / Blended Department
2.0
Overall Rating
2.0
Category Ratings
4.0
Promotions/Appraisal
2.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
2.0
Job Security
2.0
Work-Life Balance
posted on 09 Apr 2024
Likes
promotions
easy to comfort
help to all skillset
management is good
good for freshers
Dislikes
nothing
work 7 days for req
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Customer Care Executive in
Bangalore / Bengaluru
Full Time
·
Voice / Blended Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
1.0
Job Security
3.0
Work-Life Balance
posted on 27 Mar 2024
Likes
No much to like about the company
Dislikes
No salary hikes
No promotion
Salary cuts
No growth
Customer Care Executive in
Noida
Full Time
·
Other Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
2.0
Salary & Benefits
2.0
Job Security
3.0
Work-Life Balance
posted on 07 Aug 2023
Likes
I like that cogent prefer internal promotions more than external hiring
Dislikes
Has to improve in salary.
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Care Executive in
Bangalore / Bengaluru
Full Time
·
Operations Support Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 16 Nov 2023
Likes
Nothing is there to be liked
Dislikes
Not good at all as it is from outside
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Customer Care Executive in
Noida
Full Time
·
Other Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 11 Jul 2023
Likes
Nothing ................. Worst company
Dislikes
Cogent.......,.......,... management
Work Details
Work timings: Strict Timings
Work related travel:This is a desk job.
Customer Care Executive in
Noida
Full Time
·
Non Voice Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 11 Oct 2023
Likes
Nothing
Dislikes
Everything not supportive staff
Work Details
Work policy:
Work from home as per supervisor approval
Work days: Alternate Saturday off
(Strict Timings)
Work related travel:This is a desk job.
Customer Care Executive in
Noida
Full Time
·
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
2.0
Promotions/Appraisal
5.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
2.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 10 Jul 2023
Likes
I would to like in cogent company there is good support system
Dislikes
ProMotion system was very poor
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel: This job involves
Travel Within Country, International Travel.
Customer Care Executive in
Meerut
Full Time
·
Voice / Blended Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 27 Dec 2022
Likes
Very bad experience I have in cogent the hr department or manager treat there employees very badly that why I left the job worst life experience in cogent
Dislikes
Yes they deserve it you cogent
Work Details
Work timings: Flexible Timings
Work related travel: This job involves
International Travel.
People also ask about Cogent E Services's Customer Care Executives
Is Cogent E Services a good place to work for Customer Care Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.2 out of 5 from over 181 employee reviews, it's clear that most customer care executives have an average experience working at Cogent E Services. Skill development holds the highest rating at 3.1, while career growth is rated the lowest amongst all factors at 2.7. Read reviews about skill development and career growth on AmbitionBox.
Does Cogent E Services pay their Customer Care Executives well?
According to AmbitionBox reviews, Cogent E Services customer care executives rate their salary and benefits at 2.8 out of 5, based on 181 reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about Cogent E Services's customer care executives salaries here and to read reviews specifically about salary and benefits at Cogent E Services for customer care executives, click here.
How is the work culture at Cogent E Services for Customer Care Executives?
Work culture at Cogent E Services for customer care executives is rated 2.9 out of 5 by 181 employees on AmbitionBox, indicating a below-average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. This lower rating suggests that employees may experience challenges in aspects like collaboration, support, and overall satisfaction. To read reviews specifically about work culture at Cogent E Services for customer care executives, click here.
How is the job security at Cogent E Services for Customer Care Executives?
Based on 181 reviews on AmbitionBox, Cogent E Services's customer care executives rate job security at 3.0 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at Cogent E Services for customer care executives, click here.
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