Cogent E Services is rated
3.2 out of 5 stars on
AmbitionBox, based on 7 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Cogent E Services is rated
3.2 out of 5 stars on
AmbitionBox, based on 7 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
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in Cogent E Services Customer Care Executive Reviews
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7 reviews found
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"learning"
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Customer Care Executive in
Noida
Bpo Department
5.0
Overall Rating
5.0
Category Ratings
1.0
Promotions/Appraisal
4.0
Skill Development
3.0
Company Culture
5.0
Work Satisfaction
1.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 22 Jan 2022
Likes
If i talk about this company security so that security is very good .
Dislikes
And culture and management is very bad of this company . Because i am working here from 11 months i did not get any growth in skills and sallry and career because company do not provide any additional facility and careers growth
Work Details
This job is quite interesting I struggled a bit in the beginning as there was a training sessions. I learnt everything on the job
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Care Executive in
Noida sec 63 block c 121
Inbound Calling Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
5.0
Salary & Benefits
1.0
Job Security
5.0
Work-Life Balance
posted on 27 Oct 2021
Likes
One of the best bpo company 👌❤️
Freshers give chance to the child,they get to learn a lot and I learned 😊
Dislikes
If the executive keeps his point then the siniar takes it wrong way and terminates it immediately.
Work Details
Excellent
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Customer Care Executive in
Meerut
Quality Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 19 Dec 2019
Likes
Good plate farm for the learning and environment is awesome.
I never forget the cogent
Dislikes
Nothing
Work Details
Work timings: Flexible Timings
Customer Care Executive in
Meerut
Subject / Specialization Teacher Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 13 Aug 2021
Likes
Good job security , good opportunities, good learning skills etc.
Dislikes
Nothing
Work Details
Good job
Work days: Monday to Saturday
(Flexible Timings)
Work related travel:This is a desk job.
Customer Care Executive in
Bareilly
Call centre Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 02 Jan 2018
Likes
Such a great learning platform with different different trainers.
Dislikes
Delay appraisal and lack of motivation
Work Details
Customer care executive at inbound process
Work days: Monday to Saturday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Customer Care Executive in
Bareilly
Voice Process Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
4.0
Work-Life Balance
posted on 26 Jun 2021
Likes
Develoveing customer handling skills in any kind of role like chat support, voice process mis, team leader floor manager etc
Dislikes
Nothing
Work Details
It was so good experience and learn everything so in many departement
Work timings: Flexible Timings
Work related travel:This is a desk job.
Customer Care Executive in
Noida
Operations, Maintenance & Support Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
3.0
Company Culture
4.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
2.0
Work-Life Balance
posted on 22 Mar 2021
Likes
Very good opportunity for skills development. excellent environment
You are reading trusted reviews. Keep reading to find out more about
Cogent E Services.
People also ask about Cogent E Services's Customer Care Executives
Is Cogent E Services a good place to work for Customer Care Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.2 out of 5 from over 7 employee reviews, it's clear that most customer care executives have an average experience working at Cogent E Services. Skill development holds the highest rating at 3.1, while career growth is rated the lowest amongst all factors at 2.7. Read reviews about skill development and career growth on AmbitionBox.
Does Cogent E Services pay their Customer Care Executives well?
According to AmbitionBox reviews, Cogent E Services customer care executives rate their salary and benefits at 2.8 out of 5, based on 7 reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about Cogent E Services's customer care executives salaries here and to read reviews specifically about salary and benefits at Cogent E Services for customer care executives, click here.
How is the work culture at Cogent E Services for Customer Care Executives?
Work culture at Cogent E Services for customer care executives is rated 2.9 out of 5 by 7 employees on AmbitionBox, indicating a below-average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. This lower rating suggests that employees may experience challenges in aspects like collaboration, support, and overall satisfaction. To read reviews specifically about work culture at Cogent E Services for customer care executives, click here.
How is the job security at Cogent E Services for Customer Care Executives?
Based on 7 reviews on AmbitionBox, Cogent E Services's customer care executives rate job security at 3.0 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at Cogent E Services for customer care executives, click here.
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