CMS IT Services Customer Support Executive Reviews
based on 8 reviews
Updated 29 Aug, 2024
Overall Rating
2.3/5
How AmbitionBox ratings work?
Category Ratings
2.6
Skill development
2.5
Work Satisfaction
2.4
Company culture
2.3
Job Security
2.2
Promotions/Appraisal
2.0
Work-Life balance
1.9
Salary & Benefits
CMS IT Services is rated
2.3 out of 5 stars on
AmbitionBox, based on 8 company reviews.This rating
reflects a below average employee experience, indicating poor satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
CMS IT Services is rated
2.3 out of 5 stars on
AmbitionBox, based on 8 company reviews.This rating
reflects a below average employee experience, indicating poor satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
8 reviews found
Sort by:
Popular
Customer Support Executive in
Srikakulam
Full Time
·
IT Network Department
2.0
Overall Rating
2.0
Category Ratings
2.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
1.0
Salary & Benefits
2.0
Job Security
1.0
Work-Life Balance
posted on 29 Aug 2024
Likes
Every
Dislikes
Contract close and company
Customer Support Executive in
Gurgaon / Gurugram
Full Time
·
IT Security Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 09 Jul 2024
Likes
Working at CMS IT Services has been an incredible experience.
Very worst company and here employee exploitation.
Dislikes
Very worst company and here employee exploitation.
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Customer Support Executive in
Thane
Full Time
·
IT Support Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
2.0
Company Culture
2.0
Work Satisfaction
1.0
Salary & Benefits
3.0
Job Security
1.0
Work-Life Balance
posted on 08 Nov 2023
Likes
Don't join this company,This company is good Only for freshers not for experience peoples. Salary Issue every month.
Dislikes
Salary not on time.
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Customer Support Executive in
New Delhi
Full Time
·
Banking Operations Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
3.0
Work Satisfaction
2.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 26 Aug 2023
Likes
Job security
Dislikes
Management is very poor
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Customer Support Executive in
Mumbai
It Support Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
2.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 17 Oct 2022
Likes
Nothing like
Dislikes
Salary not in time
Work Details
Work timings: Flexible Timings
Work related travel:This is a desk job.
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CMS IT Services.
Customer Support Executive in
Hyderabad / Secunderabad
Technical Support Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Promotions/Appraisal
4.0
Skill Development
1.0
Company Culture
2.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 20 Apr 2022
Likes
Very good support from team to learn new things.
Dislikes
Bad support from management they will not support to employee they check only their company growth, even salary will not provide properly,
I was left in 2021 till now no FNF settled even after sending lots of mails no reply.
Work Details
Very good to learn work but salary and management support is very bad.
Work days: Monday to Saturday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Team Lead in
Mumbai
Full Time
·
Operations Support Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
2.0
Work-Life Balance
posted on 28 Nov 2024
Likes
Nothing
Dislikes
Company only works for their benefits, they never think of their employees. No work life balance, no appraisal for employee working more than 2 years.
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Technical Support Engineer in
Mumbai
Full Time
·
IT Support Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 20 Oct 2024
Likes
Nothing.
Dislikes
Very poor support to their FMS team.
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Analyst in
Noida
Full Time
·
IT Support Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
5.0
Work-Life Balance
posted on 25 Jul 2024
Likes
It's always good for employees.
Dislikes
Compensation
process
Salary
Hike
Low
Senior Associate in
Chennai
Full Time
·
IT Support Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 20 Jun 2024
Likes
Clint side ok
Dislikes
Worst work culture still they not return my fnf amount
Work Details
Work days: Monday to Saturday
(Strict Timings)
Technical Support Engineer in
Mumbai
Full Time
·
IT Network Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 05 Oct 2023
Likes
no good think
Dislikes
i last 1 year my FNF are pending
my last working day is 17 Oct 2022
on last 1 year have taking follow on my FNF amount
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Team Lead in
Gurgaon / Gurugram
Full Time
·
Operations Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
5.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
5.0
Salary & Benefits
3.0
Job Security
4.0
Work-Life Balance
posted on 06 Aug 2023
Likes
It's a great place to work and enhance our knowledge . I like this company. Everyone friendly and my colleagues are very friendly and ready to support any time.
Dislikes
FNF Not yet clear by company on time.
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Team Lead in
Noida
Full Time
·
IT Infrastructure Services Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 13 Jul 2023
Likes
Worst company. Pl do not join CMS IT SERVICES.
Dislikes
Still my FNF Not yet clear by company
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Technical Support Engineer in
Jaipur
Full Time
·
Operations Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 08 May 2023
Likes
IT is a good place for working and all staff members are supporting any time to anyone
Dislikes
No
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Technical Support Engineer in
Pune
Full Time
·
IT Support Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 05 Jul 2023
Likes
Yes
Dislikes
No it's good environment
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Technical Support Engineer in
Noida
Full Time
·
IT Network Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 19 Jan 2023
Likes
Nothings , I thought
Dislikes
CMS is the worst company ever. I am regretted to work with cms .CMS is not paid F&F salary as per cms policy. and the HR team is very irresponsible...... Pls, avoid this company...
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Other CMS IT Services Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Desktop Support Engineer in
Coimbatore
Full Time
·
IT Network Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 20 Dec 2024
Likes
Only dislikes no likes
Dislikes
Very Worst organisation. Service delivery team Manager Umesh Rane and Imran and HR team Not response properly and doing politics in this organisation. Very Very Worst in management, communication, and team coordination, too much deviation, no pre planned or post planning. Very very Worst Organisation. I never Ever saw this kind of organisation.
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Data Center Operator in
Mumbai
Full Time
·
Application support Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 13 Dec 2024
Likes
Null
Dislikes
Poor Management: Complaints about unresponsive or unsupportive HR and leadership teams.
Salary Issues: Reports of delayed payments, deductions, or non-payment of final settlements.
Work Culture: Some employees mention a lack of work-life balance and a stressful environment.
Career Growth: Limited opportunities for skill development or promotion are common grievances.
Information Technology Support Engineer in
Hyderabad / Secunderabad
Full Time
·
IT Network Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
3.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
4.0
Work-Life Balance
posted on 11 Dec 2024
Likes
Giving opportunity to the fresher..we can get good skills on the work. Company handles multiple project's
Dislikes
Salary are not on time , there's is no hike in the Salarys , slow response from the hr , there will be no hive in the Salary if you give your performance also.
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within Country, Travel Within City.
IT Engineer in
Gurgaon / Gurugram
Full Time
·
IT Support Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 26 Nov 2024
Likes
I left cms it services company on 24th April 2023 with proper exit process, but still they have not clear my fnf they just give you a lot of excuse and just a fake promise for to release your fnf. Always expecting from us to bear with them how much should I bear?
Dislikes
I left cms it services company on 24th April 2023 with proper exit process, but still they have not clear my fnf they just give you a lot of excuses and just a fake promises for to release your fnf.. Always expecting from us to bear with them how much should I bear?
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Senior IT Executive in
Vadodara
Full Time
·
IT Infrastructure Services Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 08 Nov 2024
Likes
Never Understand, Values of any engineers.
Dislikes
This one is Bogus Company and Management is 3rd class, Anyone is not responding over your concern.I am Looking another job. I have completed 2 years with CMS but Apprisal not released yet. Also anyone not responding on the same.
IT Engineer in
New Delhi
Full Time
·
IT Support Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
5.0
Job Security
1.0
Work-Life Balance
posted on 20 Oct 2024
Likes
As fresher is good, as a experience very much worst. Do research check review on multiple websites. Then apply in this company 👍
Dislikes
They ignore your experience. They completely understand client, if client complain on you. They will change the project site.
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Desktop Support Engineer in
Bangalore / Bengaluru
Full Time
·
IT Support Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
3.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
5.0
Job Security
1.0
Work-Life Balance
posted on 16 Oct 2024
Likes
I learned my basic desktop support here I thank you for that
Dislikes
And coming to the point alot of politics here the seniors thinks there juniors are slave and manager and team leader supports them the cms it service management does not care about this
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Desktop Support Engineer 2 in
New Delhi
Full Time
·
IT Support Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 07 Oct 2024
Likes
I like to cms because here is working environment good for us and get opportunity to groth our career also.
Dislikes
I dislike salary excrement policies
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Work related travel:This is a desk job.
Engineer- Customer Support in
Thane
Full Time
·
IT Support Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
2.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
2.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 23 Sep 2024
Likes
Leave system is good
Dislikes
Low pay, no appraisal, and problems with FNF They claim the company is having financial difficulties and will postpone the FNF process for a few months.
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Desktop Support Engineer L2 in
Mumbai
Full Time
·
IT Support Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
2.0
Company Culture
2.0
Work Satisfaction
2.0
Salary & Benefits
1.0
Job Security
2.0
Work-Life Balance
posted on 22 Aug 2024
Likes
Nothing
Dislikes
Manager will never appreciate your work if you ask for increment after completing 1 or 2 year. No appraisal cycle and there is no any transparency in promotion and salary increment as per performance. No any proper performance audit and trainer is even unable to speak fluently and give answer to basic queries.