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Filter reviews by Caretel Infotech Customer Success, Service & Operations Department Reviews
Overall Rating
based on 43
reviews
What employees say about Caretel Infotech?
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Workplace insights
Monday to Saturday
53% employees reported
Flexible timing
51% employees reported
No travel
77% employees reported
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Gender based rating
Rated by Women
13 reviews
Rated by Men
29 reviews
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Career Advice
1w (edited)
charmingkurd
·
works at
Cognizant
Switch to HCL or Stay in CTS?
I'm presently working with Cognizant at a package of 5.08 LPA remotely with almost 4 yrs of experience in Service Desk.Recently I've received an offer from HCL as a Senior Analyst at a package of 7.2 LPA in Service desk domain but it would be 5 days work from office .
I feel that the package is a bit low in HCL as I would be working from the office all days of the week.And also I might be due for promotion in Cognizant in March 2025 which might raise my package to 7 LPA
There's also a 12 month service-bond agreement with HCL
Kindly advice on what I'm supposed to do
Thank You
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People also ask about Caretel Infotech's Customer Success, Service & Operations Department
Is Caretel Infotech's Customer Success, Service & Operations Department a good place to work for?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.6 out of 5 from over 43 employee reviews, it's clear that most employees have an average experience working at Caretel Infotech's Customer Success, Service & Operations Department.
Job security holds the highest rating at 3.8, while career growth is rated the lowest amongst all factors at 2.5.
Read reviews about
job security
and
career growth
on AmbitionBox.
Does Caretel Infotech's Customer Success, Service & Operations Department pay their employees well?
According to AmbitionBox reviews, Caretel Infotech's Customer Success, Service & Operations Department employees rate their salary and benefits at 2.7 out of 5, based on 43 reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about Caretel Infotech's Customer Success, Service & Operations Department salaries
here
and to read reviews specifically about salary and benefits at Caretel Infotech's Customer Success, Service & Operations Department,
click here
.
How is the work culture at Caretel Infotech's Customer Success, Service & Operations Department?
Work culture at Caretel Infotech's Customer Success, Service & Operations Department is rated 2.9 out of 5 by 43 employees on AmbitionBox, indicating a below-average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. This lower rating suggests that employees may experience challenges in aspects like collaboration, support, and overall satisfaction. To read reviews specifically about work culture at Caretel Infotech's Customer Success, Service & Operations Department,
click here
.
How is the job security at Caretel Infotech's Customer Success, Service & Operations Department?
Based on 43 reviews on AmbitionBox, Caretel Infotech's Customer Success, Service & Operations Department employees rate job security at 3.8 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Caretel Infotech's Customer Success, Service & Operations Department. To read reviews about job security at Caretel Infotech's Customer Success, Service & Operations Department,
click here
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